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Smith Motor Sales of Haverhill Inc - Service Center

Haverhill, MA

4.8
1,879 Reviews

1,879 Reviews of Smith Motor Sales of Haverhill Inc - Service Center

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November 29, 2024

Top MB DEALERSHIP, 5 Star. Expert sales, and service advisor/technicians. Easy to do business with they listen and do it right 1st time….. Thank you! . Highly recommend. More

by JMonTi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

November 26, 2024

Fast and efficient Ordered the part I needed in a timely fashion No problems Thanks More

by HILLEO225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

November 26, 2024

Came in for an A6 service on my 2010 E350. Had suggestion for other serious repairs that totaled more than the car is worth. Was taken under wing by Wes Reed and he suppported me through the More

by DIANEHUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Reed, Marc Womboldt
Nov 27, 2024 -

Smith Motor Sales of Haverhill Inc responded

Diane, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Wes and Marc met your expectations. Thank you for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as a valued customer for many years to come!

November 25, 2024

I trust Steve Bergeron to get the job diagnosed and repaired correctly as he has been doing on my Mercedes vehicles for many years. He is a joy to work with. More

by Steven Caney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Bergeron
Nov 27, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Steven! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Steve met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc. We look forward to having you as one of our valued customers for many more years to come!

November 23, 2024

Fantastic Experience at Smith Motors of Haverhill! I recently purchased a Mercedes-Benz C300 from Smith Motors of Haverhill, and I couldn’t be happier with the experience! Gina, Brock, and Mr. Dura More

by DICKENNASAINTFLEUR76
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Durante
Nov 25, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear that Gina and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 23, 2024

I brought my car in for an open recall. I was able to get an appointment quickly. Once I arrived, my car was fixed in a short period of time. The staff were very polite & accommodating. More

by Pinionbrg2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

November 23, 2024

Every person with whom I interacted was efficient, polite and (most importantly to me) aware of my time constraints. I wad grateful for all of the above! More

by Ditherson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

November 21, 2024

Great like always Great experience always honest and up front just like I like to do business More

by AOVALLES978
Recommend Dealer
Yes
Employees Worked With
Steve
Nov 22, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

November 20, 2024

Smith Motors provides excellent customer service for both sales and service.The staff is professional and friendly. they have gone out of their way to make appointments convenient for my schedule. More

by PAMELAMASON6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the five-star rating for our service department. We truly appreciate your business, Pamela. Thank you for choosing Smith Motors of Haverhill Inc.

November 20, 2024

Always professional, courteous, plesant and on schedule. They do what you ask in a thorough and efficient manner. More

by ALCOSTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

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