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Smith Motor Sales of Haverhill Inc - Service Center

Haverhill, MA

4.8
1,842 Reviews

1,842 Reviews of Smith Motor Sales of Haverhill Inc - Service Center

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November 08, 2024

I needed my car as I was heading to my night job. Rob my Service Advisor realized the sense of urgency and worked hard to get me on my way. I appreciated that. More

by JCBRADLEY96
Recommend Dealer
Yes
Employees Worked With
Rob
Nov 11, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rob met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc. We look forward to having you as one of our valued customers for many more years to come!

November 06, 2024

These folks are top notch. From sales, finance, and service. Can't say enough good things about this operation More

by RICK BELGIORNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven in service
Nov 06, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 04, 2024

They are very professional and like to help their customers. I’m very happy with the service I have received in this place More

by elidaniaterrero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 04, 2024

Always friendly and knowledgeable about your service. My car is always clean when I get it back. More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can’t remember his name
Nov 06, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 04, 2024

Good service. I did not book a loan view or in advance, but the agent was able to secure one for me when it was determined that the service was going to take longe More

by W13467
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Smith Motor Sales of Haverhill Inc responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as a valued customer for many years to come!

November 03, 2024

My visit to Smith Motors was related to a sunroof recall issue. The check in by the gentlemen seated at the 1st desk on the left was done in a efficient and professional manner. He was kind enough to a More

by RobM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Smith Motor Sales of Haverhill Inc responded

Rob, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Smith Motor Sales of Haverhill Inc to be a positive one. Please don't hesitate to reach out if you need anything else.

November 01, 2024

Great and very professional service. I am very much satisfied and glad for all the service on my GLE350. More

by Shashiah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

November 01, 2024

Great customer service! Matt was terrific and the man in the afternoon was awesome. Thank yiy More

by GLOVER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to hear Matt provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 30, 2024

Smith Motors has been servicing the family cars for 30+ years and has always provided top notch service. More

by Just_an_ordinary_customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything Nicholas can assist you with in the future, please let us know.

October 30, 2024

Smith motors treats customers like family. Very accommodating and personable. I wouldn’t go anywhere else to have service on my vehicle. More

by 4324kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you! Nicholas and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.