Smith Motor Sales of Haverhill Inc - Service Center

Steve was fantastic. Very helpful. an accommodating to our needs. we will be back thank u Very helpful. an accommodating to our needs. we will be back thank u More

Service dept has gone downhill. Not sure if it’s new management but I haven’t been happy the past several times I have brought my cars in. They don’t even make sure the car is compl Not sure if it’s new management but I haven’t been happy the past several times I have brought my cars in. They don’t even make sure the car is completely ready to drive off the lot before you pick it up. It is really upsetting because I was very loyal to this dealership and always highly recommended it to others. More

Wonderful and transparent service team! Always The best customer service, I would not hesitate to recommend them! Always The best customer service, I would not hesitate to recommend them! More

Steve B is the best service rep around. Top notch service. He cares more than any rep I’ve ever dealt with to ensure you experience is perfect. Top notch service. He cares more than any rep I’ve ever dealt with to ensure you experience is perfect. More

Brought my wagon in for routine maintenance. Had arranged for a loaner. Matt checked me in and notified me later in the day when it was ready. It’s the best service department I’ve ever exper Had arranged for a loaner. Matt checked me in and notified me later in the day when it was ready. It’s the best service department I’ve ever experienced. I would not consider any other dealership for either of my Mercedes. More

There was nothing about this dealership I liked or would recommend, especially William Crowe called a handful of times. Left voicemails when I mentioned that he said well I’m busy very unprofessional. I was recommend, especially William Crowe called a handful of times. Left voicemails when I mentioned that he said well I’m busy very unprofessional. I was hoping to get this survey doing this is not my style. That’s why I never reached out to call Looking for a survey, but this survey was warranted More

Smith has great service. I have been buying cars for over 20 years and there are other dealers closer to my home. I have been buying cars for over 20 years and there are other dealers closer to my home. More

Excellent service and promised on time service. Nick was very helpful. He had more car oil change done in time to go my doctors' appointment Nick was very helpful. He had more car oil change done in time to go my doctors' appointment More

Repairs were done quickly, well done, reasonably priced compared to other Mercedes dealers. The service manager fixed a glitch with the Mercedes Me app and took the time to resolve it with no waiting! Hone compared to other Mercedes dealers. The service manager fixed a glitch with the Mercedes Me app and took the time to resolve it with no waiting! Honest and knowledgeable team, a pleasure to work with! More

Service was great! Loved my loner car. Communication was superb. My car is running great Loved my loner car. Communication was superb. My car is running great More