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Smith Motor Sales of Haverhill Inc

Haverhill, MA

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Employees
Reviews
Vehicles
4.8
2,249 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,249 reviews

May 18, 2023

Never a problem. I would recommend this service department to all I know. Very good service More

by THOMPSONDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Penny
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May 19, 2023 -

Smith Motor Sales of Haverhill Inc responded

Don, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

May 18, 2023

Just took a long time to diagnose but everything turned out fine! Staff were polite and patient More

by ATTITASH02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew a 4, Dave Penny
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May 19, 2023 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that Dave and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

May 18, 2023

Very professional and attentive. Matthew explained with detail the whole step of the way of the service my vehicle need it in order to be running smooth again. More

by ELITE1.ELECTRIC@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Matthew
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May 19, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 18, 2023

Brock and Loren were excellent. No fluff. Quick, efficient and responsive. They will always get my business in the future. Small family owned business is the way to go. You're not j More

by MARISACASTRO89
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Loren Goldstein
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May 19, 2023 -

Smith Motor Sales of Haverhill Inc responded

Marisa, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

May 16, 2023

Craig was amazing! He was responsive and I got my car back in time for my daughters prom! More

by TRACYTREADWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
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May 16, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon! We hope your daughter had a great time at prom!

May 16, 2023

Very friendly and helpful. Kept me updated on the status of my car. Thank you More

by ANN.CENSABELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2023 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you, Ann. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as a valued customer for many years to come!

May 15, 2023

Great service very nice to work with pick up and deliver back my car all the time can’t say enough good things about them More

by JOSEPH58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
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May 15, 2023 -

Smith Motor Sales of Haverhill Inc responded

Joseph, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 14, 2023

Excellent customer service. Well informed staff, good quality customer relations. Effective service delivery and communication. More

by CHRISUWECHUE
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Chadder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Wormboldt, Matt Harris, Randy Wheeler
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May 15, 2023 -

Smith Motor Sales of Haverhill Inc responded

Chris, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

May 10, 2023

Excellent and courteous service. Easy to make appointment that was very convenient for me. Car returned in time promised. More

by WJC1021
Recommend Dealer
Yes
Employees Worked With
Matt
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May 10, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Smith Motor Sales of Haverhill Inc to be a positive one. Please don't hesitate to reach out if you need anything else.

May 07, 2023

I keep my Mercedes vehicles and it’s important to buy from a dealership that has a great service department More

by SPCOMEI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg, Billy and Carl the best mechanics , Craig Tedeschi
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May 08, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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