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Smith Motor Sales of Haverhill Inc

Haverhill, MA

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Employees
Reviews
Vehicles
4.8
2,249 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,249 reviews

July 09, 2023

I have been a customer for over 20 years and no mater where I move to I will always purchase my car from smith motors ..😉 More

by Roy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2023 -

Smith Motor Sales of Haverhill Inc responded

Roy, Thanks for sharing your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

July 05, 2023

Randy and Loren at Smith Motors helped me purchase my new Mercedes GLB250. That were patient, courteous, and always responded with quick and accurate answers to all my questions during my purchasing experie More

by Cnorden1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Wheeler
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Jul 05, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words and for taking the time to leave us this wonderful feedback. We look forward to sharing your compliments with both Randy and Loren. We appreciate the five-star rating. Congratulations on the purchase of your new Mercedes GLB250!

July 04, 2023

Smith Motor sales of Haverhill service department has never disappointed us since we discovered them in the 1970’s. Wes and Nick and Jimmy are A+ More

by geoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Chadder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy
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Jul 04, 2023 -

Smith Motor Sales of Haverhill Inc responded

Geoff, Thanks for sharing your experience with Smith Motor Sales of Haverhill Inc. Wes, Jimmy, and Nick appreciate your business and hope to see you again soon!

July 03, 2023

So far so good…. was kept informed of delivery. Wish more time or classes given for operating instruction. However, I understand I can come by or call ant time with q More

by PMCDADE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 04, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc. Your feedback and rating mean a lot to us. Congrats on your new vehicle! We're glad we were able to help, and we hope to see you again!

July 02, 2023

The team is customer service-oriented, professional and thorough. Delightful experience time and again over 30 years! More

by HACKETT.JIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
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Jul 04, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much, Jim, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Smith Motor Sales of Haverhill Inc to be a positive one. Please don't hesitate to reach out if you need anything else.

July 02, 2023

Great service as car was delayed for several months. For the most part they kept me posted. More

by JAN19
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
4.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 04, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

July 01, 2023

The service department ALWAYS goes above and beyond to make sure I as a customer, am well taken care of. Definitely don’t feel like a number there More

by Alebran74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
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Jul 04, 2023 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 30, 2023

Issue with the fuel injection. Was able to get alone. Was under warranty. Craig is east to work with. More

by SDJENKINS30
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
Jun 30, 2023 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Craig met your expectations. Thank you for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as a valued customer for many years to come!

June 29, 2023

Great service and knowledgeable staffs helped me to speed through the delivery process easy and quick. More

by ARVIND.SUBRAMANIAN
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Arvind, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 28, 2023

Efficient. They did what they said they would do at the price quoted. ? ? More

by B.ARNOLD
Recommend Dealer
Yes
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Jun 28, 2023 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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