Smith Motor Sales of Haverhill Inc

Outstanding dealership, clean, friendly, helpful, welcoming, service department all staff goes above and beyond to provide the best service and information during each visit very thorough Love the welcoming, service department all staff goes above and beyond to provide the best service and information during each visit very thorough Love the new shop looks very professional and uniform all staff are friendly and welcoming every time I’m in there would 100% recommend smith motor to family and friends as well as my over 3000+ brothers from my local IBEW.great service and sales dept goes far as a customer and the hard work the team puts in every day shows.great crews and staff show there is great leadership Professional, quality,reliable,welcoming, dealership great job keep up the great work More

I was very happy with those involved in my transactio from the beginning to the end. from the beginning to the end. More

Professional , customer friendly staff, receptive to your concerns and proceeds to fix them. Highly recomemend. concerns and proceeds to fix them. Highly recomemend. More

Nicholas Klinger is an excellent service rep. He is thorough,efficient, and very courteous. I enjoy working with him. He is thorough,efficient, and very courteous. I enjoy working with him. More

I would not recommend this dealership to anyone. Had my car towed there my car sat there for over a week. Then when I pick up the car my convertible top would not open I went inside to talk to them Had my car towed there my car sat there for over a week. Then when I pick up the car my convertible top would not open I went inside to talk to them they said to set up another appointment to drive the car for 1 week and see what happens. The manager didn’t even come outside with me so I could show them. I would never go back there for service. Very poor customer service. More

Excellent service and friendly staff, which is not always the case at other dealerships. I would highly recommend Smith Mercedes! the case at other dealerships. I would highly recommend Smith Mercedes! More

Smith Motor, Sales of Haverhill are so accommodating. They leave your car, sparkling clean after servicing it, and the sales people are not only amazing, but so is the maintenance department. I thank you They leave your car, sparkling clean after servicing it, and the sales people are not only amazing, but so is the maintenance department. I thank you for all you do for me and how you treat me I couldn’t ask for a better dealership. I live in New Hampshire, and we would travel to the ends of the Earth for you. More

Smith is the best Mercedes dealership in Massachusetts! They are a family and care about their customers! Great for sales & service! They are a family and care about their customers! Great for sales & service! More

Kept us informed of vehicle status. Courteous staff. Honored discount coupon. Vehicle ready as anticipated. Courteous staff. Honored discount coupon. Vehicle ready as anticipated. More

Fixed the problem at lower cost than quoted. Much better than Herb Chambers who wanted 6x as much for needless work Much better than Herb Chambers who wanted 6x as much for needless work More