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Smith Motor Sales of Haverhill Inc

Haverhill, MA

4.8
2,249 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,249 reviews

January 17, 2024

Smith Motors as an organization always puts their customers first. The pleasantness and competency of their staff is always top notch! More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Larry, and we look forward to working with you again.

January 17, 2024

Service department is always polite,helpful,thorough and respectful. Great bunch of people Good to work with More

by MEEZYK
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Jan 18, 2024 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 17, 2024

Great service. Knowledgeable technicians make you feel assured. Service reps are excellent and caring to customers. More

by JERRY.SALINAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
Jan 18, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Jerry, and we are thrilled that you found your experience with us here at Smith Motor Sales of Haverhill Inc to be a positive one. Please don't hesitate to reach out if you need anything else.

January 17, 2024

From my first meeting, the staff were very professional and made things easy. They went out of their way, and adapted their schedule to fit my needs. I would highly recommend Smith Motors to anyone interes More

by ATTORNEYMCNEIL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

January 17, 2024

Brock was great to work with. Very knowledgeable and professional. Would highly recommend this dealership and Brock. More

by DARRENBER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear Brock was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 17, 2024

Marc was fantastic to deal with, he was professional and was responsive to all of my questions. He even went above and beyond and took videos of the vehicle when I had a concern. He will definitely get my f More

by 16JACOBSONAM1998
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc WomBoldt
Jan 18, 2024 -

Smith Motor Sales of Haverhill Inc responded

We are so glad that we had the opportunity to work with you, and that Marc could make this a top-notch experience. We look forward to continuing to serve you in the future!

January 17, 2024

Nick did a great job as service coordinator. Had to wait a week for appointment. When it was taking a long time to figure out problem, I was offered a loaner car, which was very helpful. More

by DOCLEAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 17, 2024

A very good dealership with people that really care. Felt very comfortable and no pressure at all More

by alan31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi
Jan 18, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

January 04, 2024

Very Professional staff Taken on time and and recieved car back on time Would recommend More

by ABELSKY888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

January 01, 2024

All Around the Best! I consider “Smith Motors”… more like Family, than a place of Business! Yeah! I’ve been with “Mercedes Smith Motors” since 1979. More

by LEETELES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Jan 02, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

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