Smith Ford of Lowell Inc

Great Customer Service We have purchased Ford vehicles from this dealership for 5 years now. The customer service is so good that we drive from Valparaiso. They have accommo We have purchased Ford vehicles from this dealership for 5 years now. The customer service is so good that we drive from Valparaiso. They have accommodated every request we have. Ask for Brian Bolton. He does a great job! More

Great buy I am giving a great rating, because Dan knew exactly what car I wanted, and was able to make the sale happen while explaining everything in simple ter I am giving a great rating, because Dan knew exactly what car I wanted, and was able to make the sale happen while explaining everything in simple terms. More

Larry 3rd vehicle I have bought in 4 years, and wouldn't go anywhere else. Larry is great to work with and has always found me the best deals. 3rd vehicle I have bought in 4 years, and wouldn't go anywhere else. Larry is great to work with and has always found me the best deals. More

Happy customers of newly purchased vehicle We just bought our second new vehicle from Smith Ford of Lowell, Indiana. We have dealt with Larry Wagner both times. He gets an A -plus from beginn We just bought our second new vehicle from Smith Ford of Lowell, Indiana. We have dealt with Larry Wagner both times. He gets an A -plus from beginning to walking out the door from us. He knows what we want and goes the extra mile to get it. He is very helpful and follows up to make sure we are happy with our purchase. We highly recommend this dealership because of their honesty and no pressure. More

Best sales person I have ever dealt with I recently relocated to the area and needed a vehicle. I had heard that Smith Ford was an honest and reputable dealership. I was also told that Larr I recently relocated to the area and needed a vehicle. I had heard that Smith Ford was an honest and reputable dealership. I was also told that Larry Wagner was an excellent sales person. I spoke with Larry and explained that I was looking for an efficient and reliable vehicle. I didn't need bells & whistles...just reliability and economy. Larry provided me with multiple options of new and late model used vehicles. I purchased a practically new vehicle at an incredibly good price that ended up containing more bells & whistles than I had expected...Bonus! It was the first time I have ever left a dealership feeling like I received a good deal. Larry provided follow-up correspondence to ensure that I was satisfied with my recent purchase. I highly recommend Smith Ford of Lowell and especially Larry Wagner. More

Smith Ford Honest, fair dealer that gives good buys. Very happy with the outlook of the place and the customer service. Larry and other workers helped me get sit Honest, fair dealer that gives good buys. Very happy with the outlook of the place and the customer service. Larry and other workers helped me get situated with my car and made sure I was happy. More

Friendly, Fast Service My daughter needed a reliable car because she is having a baby, but she also needed to establish her credit. We called Larry Wagner at Smith Ford beca My daughter needed a reliable car because she is having a baby, but she also needed to establish her credit. We called Larry Wagner at Smith Ford because we have previously worked with him. We saw a car she could comfortably afford,and called the dealership for a test drive. Larry invited us to check it out, he had the vehicle ready to drive. We were in and out of the dealership with her new (used) car in under 4 hours!! That is what we call fast, NO PRESSURE, in and out service!! Thank you Larry, our daughter is establishing her credit, loves her new car, and is not worried about getting around with her baby! More

Love this place!! My dad needed a car.. I took him into smith.. They were able to locate the car he wanted within a few days!! Very happy with the service and professio My dad needed a car.. I took him into smith.. They were able to locate the car he wanted within a few days!! Very happy with the service and professionalism!! We have bought our cars there for years and have always been very happy with our experience ,, would recommend this place to anyone!! More

Amazing Truck! 2014 Ruby Red Metallic Ford F150 4X4 Smith's Ford in Lowell, IN, is a great place to buy a New Ford. My husband and I bought two F150 4X4's from them; and I just bought a 2014 Ford F150 Smith's Ford in Lowell, IN, is a great place to buy a New Ford. My husband and I bought two F150 4X4's from them; and I just bought a 2014 Ford F150 4X4. The Service is Great when getting service done at Smith's Ford; and the quality of work done is great! they show you what they did; what needs to get done and when you need to come in for another oil change; and this is all done with a pleasant attitude and with a smile. I get my truck serviced at Smith's Ford whenever it needs service. The service is great at Smith's Ford when buying a new truck or car because the Salesmen know their trucks and cars inside out; and can tell you anything you want to know about them. My husband and I bought a cab & 1/2- 2006 Ford F150 4x4 in 2006, the trucks hold their value! We then bought a 4 door, 2007 Ford F150 4X4 in 2007. My husband passed away in 2012, and since I didn't need two big trucks I sold my 2006 Ford F150 4X4 to a man for $16,500 in 2013; It had less than 26,000 miles on it. We had always done our Truck's service at Smith's Ford and I kept getting letters from Smith's Ford and Smith's Chevrolet about my 2007 F150 and how they would like for me to come in and talk about a trade in with it. I called Dan when I got my last letter April 24th and asked what it was all about? He said I would have to bring in my truck, and he would have to see it before he could offer me anything. I said, How about now? It was about 3:30 pm, and Dan said that would be fine. I took the truck over to Smith's Ford in Lowell, IN and Dan was busy; but, he gave me Larry Wagner as my salesman. Customer Service was great from everyone: from sales to finance. Larry Wagner, my salesman is amazing! I went in just to see what they had to offer and before I knew it; I had ordered a brand new truck! my credit was approved, and I have never in my whole life watched anyone multitask as much, and as good as Larry Wagner, my salesman did! I couldn't do his job. He was on top of everything that had to do with: picking out my new truck, the color I wanted, getting my credit through, going over the Ford A-Z plan with me; and getting my pin number with Ford, because my husband had retired from Ford. Larry helped other customers in the office while still keeping his mind on my sale and answering phone calls; and apologizing when he had to do something for someone else. Larry should get a bonus for being such a great muti-tasker and taking care of all the action that he has to take care of during the day. Smith's Ford is fortunate to have Larry Wagner to represent their company. Larry is an asset to the company. Larry is a calm person, he stays focused on all the tasks at hand, even when there are more than one or two tasks that he is dealing with. . .he is very friendly, very polite, kind, caring, and Larry is a natural people person: With Larry's natural love for people and his job as a salesman he does a fantastic job; and if I had a company I would want my employees to be like Larry. Larry set my IPhone to the computer in my new truck, he set all the information with the time, mileage for trips, showed me how to use everything. I love my new Ruby Red Metallic 2014 Ford F150 4X4; and thanks to the time that Larry gave me by putting all the computer information in for me; it made my enjoyment of my new truck so much more; because I didn't have to struggle with directions for putting it in myself. My overall experience was exhilarating! I am so happy with Smith's Ford and Thank them for everything that brings a smile upon a customer's face! The price of my new truck was great! Between the rebates that were available to me; plus I got a $1500 rebate just for bringing in my 2001 Ford Ranger's registration papers, my Z Plan because my husband retired from Ford, and the price I got for my 2007 Ford F150; I got a new truck for almost less than half price!!! How great is that! I love it. More

The Truck I Have Been Waiting For A Long Time... Have been waiting a very long time for a pick up truck of this caliber. Needed something with enough muscle to pull a 4 horse gooseneck trailer with Have been waiting a very long time for a pick up truck of this caliber. Needed something with enough muscle to pull a 4 horse gooseneck trailer with living quarters. Decided on the F350 Diesel Super Duty dually, after talking to the dealership's diesel truck mechanic, George, and mechanic Keenin. It was the only one on the lot at the time. Although it was a bit more than I needed, as far as amenities. The salesman offered to do a dealer trade for a similar truck, but without a lot of the bells and whistles. I decided that it was not necessary for the dealership to go through the expense of a dealer trade. (Even though that was not mentioned, I know it costs a bit to switch vehicles from state to state. Someone has to drive!) The salesman then reduced the price of the truck on the lot. That was the decision maker. I picked up my new F350 the very next day, with a lot of extras that are just nice to have, even though I don't need them. The truck is strikingly gorgeous! Even though it is a beast! In a pearlized white, and a ton of chrome, it screams "Look at Me", and my lady driver!! I love the looks that come from other men drivers. Yes guys, women can drive big trucks too, and look good while doing it. This truck is a real pleasure to drive. Thanks Brian, Dan, Larry and Dan. You all helped make a dream come true! Vicki Karius More