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Smart Motors Toyota

Madison, WI

4.3
305 Reviews

5901 Odana Road

Madison, WI

53719

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Showing 305 reviews

June 09, 2022

Great to work with, we were informed thur the whole process . Mia was really fantastic More

by timbredemus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia Livingston
Jun 09, 2022 -

Smart Motors Toyota responded

Outstanding, Tim. So glad you enjoyed working with Mia Livingston, and congratulations on your new Toyota! Have fun, enjoy it, adn we look forward to seeing you for your first complimentary ToyotaCare service.

May 31, 2022

This is not smart Toyota this is smart blackmailer I book Venza on Feb ..that time sales girl told me if u trade your car here u can and if u don’t than it’s fine ..I was compromised in color and model and a More

by Paragshiv1111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mia
Jun 02, 2022 -

Smart Motors Toyota responded

Hello We appreciate this feedback and apologize for any inconvenience this may have caused for you. I will be certain to share your comments with our Sales Management team so we can be sure to train and communicate this policy better in the future. Thank you.

May 17, 2022

I worked with Austin Schleis and kyle Cottier in purchasing my 2019 Rav 4. They were very helpful is working with me to select what I hope is the last car I'll ever buy! Austin was very good with he More

by sahbasan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schleis; Kyle Cottier
May 17, 2022 -

Smart Motors Toyota responded

Wohoo! Thank you Sahbasan for your continued support over the years, and we are so happy you decided to give Austin and Kyle the opportunity to help you find your next perfect vehicle ... perhaps your last one too! A 2019 RAV4 ~ excellent choice. Enjoy, and thank you for your feedback and 5-star review!

May 10, 2022

I flew in from out of state to purchase a truck from Smart Motors Toyota, the first time I ever did something like that, and the whole experience with this dealership went extremely well. My salesperson More

by zeppelin27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schleis
May 11, 2022 -

Smart Motors Toyota responded

Hello Zeppelin27 & hope you had a safe and uneventful trip home! It was a pleasure to work with you, and hope you're enjoying your new Toyota truck. So glad you enjoyed working with Austin Schleis and the rest of our Sales, Finance & Service teams. Happy to make your first fly in, drive home experience smooth and stress free. Take care!

May 09, 2022

In these days of new car shortages, they found me a new car within a month. Now, that is great service. And the purchase experience was awesome!! More

by pduffy53
Recommend Dealer
Yes
Employees Worked With
Erick Fleener
May 10, 2022 -

Smart Motors Toyota responded

Thank you Duffy53 for your 5-star review and trust in our team to find the perfect vehicle for you; even during the current situation. We appreciate your support and look forward to seeing you for your first complimentary ToyotaCare service. Until then, take care and drive safe!

May 09, 2022

I felt NO pressure from Ray, my sales rep. He was only helpful. He listened to me and pulled together only options that checked all my boxes. He knew everything about the car he pulled for More

by Nanette
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Harp
May 10, 2022 -

Smart Motors Toyota responded

Wohoo! So glad you're still enjoying your new vehicle Nanette, and thank you so much for your awesome feedback on your experience working with Ray and Brian. I'm sure they will be thrilled to see this. Thank you!

April 28, 2022

Great people to work with and always kept you updated on the purchase of your vehicle. Best dealership experience More

by Arneson_jerry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex parsons
May 02, 2022 -

Smart Motors Toyota responded

Congratulations on your new Toyota, Jerry! We appreciate your feedback & 5-star review for our team, and thank you for your continued support over the years. Take care. Drive safe!

April 26, 2022

The experience was top notch from start to finish . Awesome staff and very knowledgeable. They treated me very very fair on my trade to new vehicle purchase. This is the place to come and purchase your More

by Stacy22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney , Dana and others
Apr 27, 2022 -

Smart Motors Toyota responded

You are most welcome Stacy and thank you for your 5-star review and awesome feedback for our team. Enjoy your new Toyota!

April 17, 2022

A very good experience recently buying a used car from Smart Toyota. Our salesman, Austin Frye, was very helpful and Kyle Cottier got us an excellent rate on a loan for financing. More

by Mark
Recommend Dealer
Yes
Employees Worked With
Austin Freye
Apr 18, 2022 -

Smart Motors Toyota responded

Outstanding, Mark! So glad you enjoyed working with Austin to find your perfect vehicle, and that Kyle was able to secure a great financing rate for you too. Enjoy your new ride, and thank you for your 5-star review.

March 18, 2022

John Dillon is FANTASTIC. Love the gong-clever. Good People. Need to do better job of setting up used cars so customers understand technology. More

by Anyone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dillon, Lee Rzentkowski
Mar 21, 2022 -

Smart Motors Toyota responded

Thank you so much. So glad you enjoyed working with John Dillon (JD) & Lee (Finance), and loved taking a swing at the gong ~ super fun! Enjoy your new ride!

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