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Simpson Chevrolet of Irvine
Irvine, CA
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91 Reviews of Simpson Chevrolet of Irvine
Alex is Very helpful and friendly.He makes me feel like Alex is Very helpful and friendly. He makes me feel like home and I think I found me a new friend. Alex is Very helpful and friendly. He makes me feel like home and I think I found me a new friend. More
If you’re looking for a dealership that lacks a moral compass and attempts to corner you into a crappy loan then come here. If you want to look or discuss financing without the insufferable assume the sa compass and attempts to corner you into a crappy loan then come here. If you want to look or discuss financing without the insufferable assume the sale, pressure to buy now please go elsewhere. Max in sales and Andrew in financing are well versed in the tactic of this obsolete dealership. Trust your instincts and avoid Simpson Chevy at all cost. Of course I had buyer’s remorse and implored to return the Chevy Silverado I leased but there is no “cool off period” in CA. I had only dealt with Toyota of Orange previously and since they actually value customer satisfaction they allow a return within 3 days of signing. I physically left once and tried to leave twice before getting herded back to the table. I had to literally sneak out to go to CarMax to sell my truck. I was called and implored to come back so I don’t lose my spot to get to signing. No one else was there? I told Max I wouldn’t be able to finish the process today but he actually drove to CarMax to push the issue. I think they have the word NO removed from their ears since they are unable to process what it actually means. I woke up feeling deep regret that can only be described as “sales R***”. There were no other buyers at the time of my leasing and I can see why. I was in too much of a rush to make it to my son’s birthday party that evening. Trust your gut and avoid my mistake. Never buy a car in a rush and if it doesn’t feel right or they rub you the wrong way walk out and never look back. Of course their excuse is well we didn’t force you to sign it? You could have left? I did leave and was followed. Absolute worst dealership experience. No warranty or service included with purchase. You pay for your tank of gas before you leave the lot in their “drive off costs”. Just toss me in the pile of disgruntled Simpson Chevy of Irvine customers. More
Phil Neuer will give u an estimate for an estimate. Doesn’t add up...these guys will charge you, keep your car 8hrs and fix nothing! Doesn’t add up...these guys will charge you, keep your car 8hrs and fix nothing! More
Wasted my time dealing with the salesperson over email. Took forever for him to reply. Call him twice and both times told me he's with another customer. Promise to call me back later. No phone call at Took forever for him to reply. Call him twice and both times told me he's with another customer. Promise to call me back later. No phone call at all. Bad service. More
I had postponed service over a lengthy period of time so this inspection, service and necessary work was especially important to me. All around, I was very pleased. this inspection, service and necessary work was especially important to me. All around, I was very pleased. More
Fast, friendly and great service. Seth Simpson is an awesome service advisor. I highly recommend Simpson Chevrolet in Irvine! I have purchased several vehicles from them and it has always been a positiv awesome service advisor. I highly recommend Simpson Chevrolet in Irvine! I have purchased several vehicles from them and it has always been a positive experience. More
Randy killed it, wife loves her Suburban My wife has always loved Suburbans and couldn't wait to get one. Randy went above and beyond to make her happy. He hustled (literally, was sweating an My wife has always loved Suburbans and couldn't wait to get one. Randy went above and beyond to make her happy. He hustled (literally, was sweating and helping get the car detailed) and we felt he cared. He even made sure we received the right sales tax because we live in an unincorporated area of Orange County. The finance manager was a little more what you expect from a car dealership, so be ready for that, but Randy was there to take care of us. Thank you Randy. Quick note, Damien was also super helpful while Randy was swamped and helped out even knowing Randy had the deal. Team player More