Simms Chevrolet Co

As always your usual your service department was a joyful experience. I was greeted by all the employees there in. Your service manager Jason made me feel comfortable and at ease. I thank you!! John Hallwoo experience. I was greeted by all the employees there in. Your service manager Jason made me feel comfortable and at ease. I thank you!! John Hallwood More

Had a problem with our vehicle and Simms chevrolet did everything we could have asked for. The management team went to work on the helping me with this. I couldn't be any happier and grateful for the help everything we could have asked for. The management team went to work on the helping me with this. I couldn't be any happier and grateful for the help they gave us. Simms Chevrolet is a dealership that I would recommend to anyone. More

I always have a wonderful experience at Simms Chevrolet, i will never go anywhere else! From the sales department, parts department, service department and the bodyshop, and lets not forget the office staf i will never go anywhere else! From the sales department, parts department, service department and the bodyshop, and lets not forget the office staff what a great staff all around! More

Poor Communication and Support When I purchased this vehicle, I was told that it would come with Android Auto installed. This was a very important feature for me, and was part of th When I purchased this vehicle, I was told that it would come with Android Auto installed. This was a very important feature for me, and was part of the reason I wanted this vehicle in particular. Once I get the vehicle home, I find out that it is missing an update that is required for Android Auto to work. When I went to get the update, it was brought to my attention that this update fell under the Customer Pay Transaction, and that I would have to pay for this update that was supposed to come on the vehicle to start with. At this time I was given an estimate of $75, using the billing scale of $75/ service hour. I am thoroughly irritated that I had to pay for a feature that the vehicle should have already come with. On top of that, there were some minor scratches that needed to be addressed while the vehicle had been dropped off. These were not worked on, and it looks like the vehicle had been rinsed off with a dirty wash rag. I believe there are more scratches to the clear-coat on the doors than when I dropped the car off. I do not know if this was a time thing or not, as it was not communicated to me weather they had the time to look at the scratches or not. I was under the impression that when I would pick the vehicle up, Android Auto would be installed and the scratches would have been taken care of. This adds to the assorted issues I have had after buying a vehicle from here. Most notably being pulled over by the police since my registration had not been transferred, meaning that my vehicle was not road legal. Now that the update for Android Auto has been installed(the final price coming in at $70), the feature works as intended. It took about 5 hours in total from drop off to me getting the call that the vehicle was ready. The interior of the vehicle was in the same condition as when I left it. The staff in the receiving area for the Service center, as well as the staff by the payment/billing area were all friendly and professional. More

Excellent First time buying a new car. Really enjoyed my experience with Simms Chevrolet in Clio. Friendly salesman. Made sure I found just what I wanted. First time buying a new car. Really enjoyed my experience with Simms Chevrolet in Clio. Friendly salesman. Made sure I found just what I wanted. More

Very friendly Needed some body work and my experience was over all great work and very friendly and they did everything possible to make our experience go smooth ev Needed some body work and my experience was over all great work and very friendly and they did everything possible to make our experience go smooth even gave my husband a ride back home after dropping off my car to be fixed I believe they went beyond their duty of just fixing my car not just washing it on the outside but also the inside looked like a new car More

As expected. The service adviser gave me an accurate estimate of the time required to service my vehicle. My only complaint would be that there was a woman in the The service adviser gave me an accurate estimate of the time required to service my vehicle. My only complaint would be that there was a woman in the waiting ‘loung’ who was constantly on her cell phone talking quite loud. Hardly Simm’s fault. More

great service dept. excellent dealer. they take time to listen, and then they explain what the fix will be . would not go any where else and I live 50 miles away. excellent dealer. they take time to listen, and then they explain what the fix will be . would not go any where else and I live 50 miles away. More

return repair My daughters car had been in for repair, a few weeks earlier, for an overheating/coolant smell issue. The car overheated again, and we had it towed to My daughters car had been in for repair, a few weeks earlier, for an overheating/coolant smell issue. The car overheated again, and we had it towed to Simms. the earlier repaired part had failed again, and the car was repaired at no cost, because of part failure. The service department handle the issue with professionalism, and honesty. More

Service Oil change and tire rotation. Very courteous and knowledgeable staff. Good value. Timely service. Will continue to visit this dealer. Long time cus Oil change and tire rotation. Very courteous and knowledgeable staff. Good value. Timely service. Will continue to visit this dealer. Long time customer. Love my Silverado More