Simi Valley Ford

Simi Valley Ford is a wonderful dealership. Family owned and 100% focused on customer satisfaction. Carmen in service is wonderful. She took care of my car repair and saved me money as well. I’ll always and 100% focused on customer satisfaction. Carmen in service is wonderful. She took care of my car repair and saved me money as well. I’ll always go to Simi Valley Ford. More

Really poor service the service guy would not return calls. Broke every promise made kept car 8 days after promising 4 bill higher than estimated by alot would not recommend them to anyone cashier could calls. Broke every promise made kept car 8 days after promising 4 bill higher than estimated by alot would not recommend them to anyone cashier could not ring up bill correctly. Has really gone down hill since service More

Eric went above and beyond! The Brock family would like to thank Eric and the rest of the Simi Valley ford family for all of their help. Eric did a great job making sure all of o The Brock family would like to thank Eric and the rest of the Simi Valley ford family for all of their help. Eric did a great job making sure all of our needs were met. They truly made our car shopping experience hassle free , and because of that we will definitely be back! More

Excellent customer service, car is a lemon Mark and the rest of the team in the service department at Simi Valley Ford set the bar high when it comes to customer service. They are super friendl Mark and the rest of the team in the service department at Simi Valley Ford set the bar high when it comes to customer service. They are super friendly and always communicate what needs fixing on a timely basis and in a clear way. I've gotten to know them because our Ford Focus is continually needing to be fixed. No wonder Ford is getting out of the small car business! It's unfortunate they are giving up the small car business to other brands when they should be investing in making better small cars. Trucks pay the bills these days for Ford so unfortunately they've decided to no longer be in the small car business. More

Danny Jones was thorough and went the extra mile to insure I I was not going to purchase the car that day...however Danny Jones went out of his way to locate and make sure all of my questions were addressed. I n I was not going to purchase the car that day...however Danny Jones went out of his way to locate and make sure all of my questions were addressed. I never doubted his word and trusted him More

Fantastic Service and Friendly Staff I recently brought my 2018 Ford Escape to Simi Valley Ford for a Service Engine issue. Lisa my Service Advisor was very friendly and super efficient. I recently brought my 2018 Ford Escape to Simi Valley Ford for a Service Engine issue. Lisa my Service Advisor was very friendly and super efficient. The Technical Staff very, competent and my problem got fixed quickly. I can recommend this Dealer/Service Provider to everyone. B. Waggoner More

Great customer service. I would definitely recommend it to anyone who is looking for a new place to have their cars work on. Thank you very Ford team. to anyone who is looking for a new place to have their cars work on. Thank you very Ford team. More

F150 tuneup A tuneup for my truck was recommended which the dealer did. The truck now gets worse fuel milage than it did before the tuneup. I have recently put ap A tuneup for my truck was recommended which the dealer did. The truck now gets worse fuel milage than it did before the tuneup. I have recently put approx 1000 miles the truck and changed gas brands to see if it would make a difference and it hasn't. I have called the service dept twice and each time they were to busy to take my call. I left a message and was told someone would call me and as of today I haven't heard from them. More

service Happy with everyone involved there for The last 10 years. Keith and Debbie are two people who I will dearly miss when I move out of the area next mon Happy with everyone involved there for The last 10 years. Keith and Debbie are two people who I will dearly miss when I move out of the area next month More

Always the BEST! From the owner and throughout the entire organization going back 20 years this dealership is the best! Always fair and friendly the service department From the owner and throughout the entire organization going back 20 years this dealership is the best! Always fair and friendly the service department exceeds expectations every time! I recommend everyone to make this dealership their only choice! More