Simi Valley Ford

I took my F-150 for an oil change back in January 2022 and was charged almost twice as much as I’m used to paying. I understand about prices going up, but at least tell me about the price change! To top i and was charged almost twice as much as I’m used to paying. I understand about prices going up, but at least tell me about the price change! To top it off, they broke the cap off to a couple of lug nuts and did not tell me about it! Come on Simi Ford, you should be better! More

Very bad experience whit this dealer i bough a 2016 ram 1500 wich i paid cash more than 26000. I have not received the plates, tittle, registration, i went to the DMV office and they told me that this 1500 wich i paid cash more than 26000. I have not received the plates, tittle, registration, i went to the DMV office and they told me that this car is not registered under my name. Wow i paid cash !! Temporary Plates expired in october 19, 2021 This is true, my first review was deleted by this dealer if you want to buy a car here do it at your own risk. I send multiple emails and messagues to sales person COLTON STEWART, no response. Horrible customer service ESPANOL compre una camioneta en este dealer y no han trasferido a mi nombre en el DMV despues de 5 meses, ten mucho cuidado si quieres comprar un auto porque despues te ignoran, yo paque el auto cash mas de 26000, mis placas han expirado. Este es un review real , no me gusta que se aprovechen de mi gente latina. Cuidado !! More

-FRAUD HERE - My car tittle and plates has not been -FRAUD HERE - My car tittle and plates has not been arrived - i went to DMV and they says the car is not under my name i had to call the dealer w -FRAUD HERE - My car tittle and plates has not been arrived - i went to DMV and they says the car is not under my name i had to call the dealer with no soluction with COLTON STEWART -xxx i paid in cash my car and i'm not the owner of truck - more than 2 months and still not in the system. -the car seat headrest has not been arrived also and it was in the contract if you want to buy a car here do it at your own risk This dealer fraud i will open a legal case with my attorney soon. tenga mucho cuidado si quiere comprar un auto en este dealer de simi valley ford. -no le toman en serio si hay un problema despues - el titulo de mi troca no ha llegado y fui al DMV y me dijeron que el auto no esta a mi nombre. - OJO- yo paque cash al contado hace mas de 2 meses. le faltan algunas partes del asiento trasero que prometieron entregar, 2 meses despues llamo a la oficina y no hay una solucion estos son un fraude, ten cuidado, busca en linea otor lugar y evita problemas con negocio irresposable toman tu dinero y no hacer bien las cosas. More

Always have a good experience! From the easy online appointments, to the pay on line feature on the website. They are all willing to assist my family when any of us need service. appointments, to the pay on line feature on the website. They are all willing to assist my family when any of us need service. More

This place has terrible service with a manager, Brian, that calls you and offers, free service, without mentioning a deadline, as remedy for poor service, just to refuse it, later! Unbelievable!! that calls you and offers, free service, without mentioning a deadline, as remedy for poor service, just to refuse it, later! Unbelievable!! More

We received the best service from Simi Ford. Hunter the service rep was absolutely wonderful!. He was very professional and got things done. We will definitely be back there for our servicing needs from n service rep was absolutely wonderful!. He was very professional and got things done. We will definitely be back there for our servicing needs from now on. More

Will never go to Simi Valley Ford again. I ordered a part from the parts department and was told it would be in within a week. After 3 weeks of waiting I called to check the status (they had already charged from the parts department and was told it would be in within a week. After 3 weeks of waiting I called to check the status (they had already charged me for the part by the way) they said the part never got ordered. I ordered it again and the exact same thing happened again. They said it was never ordered, no apology or attempt to make things right. They offered to order it and I declined and asked for a refund. The man in the parts department said “ya, ok” and hung up on me. After a week of receiving no refund I went through my bank and filed a dispute and received my refund immediately. Do not use Simi Valley Ford, go to a Ford dealership elsewhere. Trust me, it will be with the drive. More

Poor service advisor. I dropped the car off with an appointment at 11 am, 4;35 and the oil change was not even started. I will not be bringing the vehicle back to this dealer. appointment at 11 am, 4;35 and the oil change was not even started. I will not be bringing the vehicle back to this dealer. More

Very nice friendly not pushy at all very helpful I've been to the other major dealers in San Fernando and I'll never go back to those dealers again I will only use Simi Valley Ford been to the other major dealers in San Fernando and I'll never go back to those dealers again I will only use Simi Valley Ford More

My service was Stupedus! Got right in. They had to order parts but I'm good with that. My family and I have used Ford for many years and have been very satisfied. parts but I'm good with that. My family and I have used Ford for many years and have been very satisfied. More