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Sierra INFINITI of Monrovia

Monrovia, CA

4.6
287 Reviews

821 E Central Ave

Monrovia, CA

91016

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287 Reviews of Sierra INFINITI of Monrovia

August 29, 2023

We contacted Benjamin about an unknown engine light alert and he was able to provide a most probable diagnosis and action plan. We appreciate Benjamin assisting us with great customer service! More

by venturahgwy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Gutierrez
Aug 29, 2023 -

Sierra INFINITI of Monrovia responded

Thank you for taking a moment to give all the credit to Benjamin for making this a helpful experience. It is our pleasure to be of service to you, and we hope you won't hesitate to contact us the next time Benjamin and the Sierra INFINITI team can help you with anything!

August 29, 2023

Tomson Diep was an amazing salesman who did a great job at helping me get the car I wanted for the price I wanted! 10 out of 10 recommend!!! More

by marianasalazar65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tomson Diep, Vincent Pham, Paul Jacobs
Aug 31, 2023 -

Sierra INFINITI of Monrovia responded

Maria, thank you for taking a moment to give credit to Tomson for providing you with a great dealership experience! We certainly hope to work with you again some day, and wish you many happy travels until then!

August 27, 2023

Always a pleasure getting my car serviced at this location. Keep up the great work More

by ALEJANDRA_GO81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Gutierrez
Aug 28, 2023 -

Sierra INFINITI of Monrovia responded

Thank you for your lovely review, Alejandra! We're glad your service advisor handled your visit with the utmost care and timeliness. We look forward to ensuring the same satisfaction at your next appointment!

August 27, 2023

Veronica is very friendly and professional. She always take car of us and make the process very pleasant and easy. She’s always there to answer any questions I have and follow up on every detai More

by Raffi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica Rios
Aug 28, 2023 -

Sierra INFINITI of Monrovia responded

Hi, Raffi! Thank you for taking a moment to give credit to Veronica for providing you with consistently expectational service. We hope you'll continue to choose Sierra INFINITI for all of your automotive needs. See you next time!

August 25, 2023

Great service and very satisfied with the professionalism in all aspects thank you I will come back! More

by MARIQUIX1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica Rios, Veronica Rios
Aug 25, 2023 -

Sierra INFINITI of Monrovia responded

We're so pleased to hear that! Thank you for stopping by to let us know our service team did a fantastic job on your INFINITI's services. We graciously look forward to assisting you again!

August 25, 2023

I have been a customer for over 20 years. The service has always been good. We have bought 4 cars there. A nice waiting room for my car to be serviced. More

by NORMAMARLATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica Rios
Aug 28, 2023 -

Sierra INFINITI of Monrovia responded

Thanks for stopping by to share positive feedback, Norma! We sincerely appreciate your continued business, and we're delighted our service team provided you with a very thorough and comfortable service visit. Safe travels until we see you again!

August 20, 2023

Very friendly and knowledge . Location very clean and comfortable. Will be come back again. ^_^ More

by HOANGECKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Torres, Paul Jacobs, Veronica Rios
Aug 21, 2023 -

Sierra INFINITI of Monrovia responded

Thanks for stopping by to let us know how great your visit was! Nothing means more to us than your complete satisfaction, so we're glad our team provided you with an informative and pleasant experience. We'll see you at your next appointment!

August 20, 2023

Professional, Good Experience. Waiting Area well supplied, and Friendly Personnel. Definitely would recommend this location to fellow Infinity Automobile Owners. More

by RAULM62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica Rios
Aug 21, 2023 -

Sierra INFINITI of Monrovia responded

Hi, Raul! Thank you for sharing your stellar review of our facility and service team. We're pleased your service advisor took excellent care of you and of your INFINITI. We hope to ensure these same circumstances at your next appointment. See you then!

August 20, 2023

My visit is always pleasant. Thank you for having my vehicle ready in a timely manner. I will continue going to this dealership to properly fix my vehicle for any issue that my v More

by ASSEPULVEDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tuan Nguyen
Aug 21, 2023 -

Sierra INFINITI of Monrovia responded

Thanks for the awesome feedback! We truly appreciate your continued business, and we're pleased to know our service team has always provided you with timely and valuable assistance for your vehicle's needs. Thank you for always choosing Sierra INFINITI!

August 16, 2023

Friendly, helpful, and very accommodating. I never have an issue here. I also love to come here for all maintenance situations. More

by jweible.03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vana Kakozian, Nick Cook, Paul Jacobs
Aug 17, 2023 -

Sierra INFINITI of Monrovia responded

Thanks so much for your lovely feedback, and also for your continued business. We're delighted our team continues to deliver their very best in service and expertise. We wish you all the best in your journeys ahead, from the whole team at Sierra INFINITI

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