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Sierra Chevrolet of Monrovia - Service Center

Monrovia, CA

4.5
664 Reviews

664 Reviews of Sierra Chevrolet of Monrovia - Service Center

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January 04, 2023

They were knowledgeable. Bridget Was extremely helpful and went out of her way to answer all of my questions, and directed me in the appropriate direction. A true asset. More

by Nina2023
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bridget
Jan 04, 2023 -

Sierra Chevrolet of Monrovia responded

Hi, Nina! Thank you for sharing your positive feedback with us! We're delighted to know of your satisfaction with Bridget's efforts to provide a valuable and informative service visit for you and your Chevy. Please don't hesitate to call us up if Bridget and the team may ever assist you again. It is always our pleasure!

January 03, 2023

Quickly diagnosed problem with my car and able to quickly order replacement part. Got oil change done with no problems. Best part was complementary Lyft ride back home. More

by Esteban Castillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2023 -

Sierra Chevrolet of Monrovia responded

Esteban, it is absolutely our pleasure to make sure your service visits are convenient and well done. Thank you for sharing your positive feedback with us. We truly appreciate working with you and we hope to continue to be your #1 choice for all your automotive needs!

December 29, 2022

John Twiford at the Sierra Chevrolet Service Dept. was extremely helpfully. He was very friendly and patient with my questions. He also made sure I got the message after he scheduled a Lyft ride for More

by Eva Sung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2023 -

Sierra Chevrolet of Monrovia responded

Eva, thanks for recognizing John's efforts with the honor of your 5-star review! John will certainly appreciate your kind sentiments and we're happy he made your service experience so convenient and helpful. We look forward to more opportunities to be of service to you. Thank you for choosing Sierra Chevrolet!

December 23, 2022

My Camaro needed a servicing, and I was delighted to have received a postcard for $25 off along with 10% off for bringing in my car on a Thursday or Saturday. Nice incentives! My service rep, Tanya Ruiz, is More

by joann.boyd
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2022 -

Sierra Chevrolet of Monrovia responded

Hi, Joann! Thank you for stopping by to let us know how happy you were with the valuable and cozy service visit Tanya provided for you and your Camaro. We look forward to making your next appointment just as superb!

December 21, 2022

Went for regular service on my bolt and Tanya Ruiz was very informative in answering my questions regarding recalls on my vehicle. More

by Thenegotiator16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2022 -

Sierra Chevrolet of Monrovia responded

Thank you, The Negotiator! We're glad Tanya took excellent care of you and your Chevy. Please let us know when Tanya and the team may serve you again. We look forward to it!

December 19, 2022

Tanya Ruiz coordinated the service of my 2020 Bolt. She was very friendly and efficient! More

by leschoi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Sierra Chevrolet of Monrovia responded

Thanks for letting us know how satisfied you were with the convenient service visit Tanya provided for you! Your complete satisfaction means the world to us and we graciously look forward to more opportunities to serve you. Thank you for choosing Sierra Chevrolet!

December 15, 2022

Jeremy was very friendly and attentive! He made sure to keep me informed throughout my visit! More

by sapein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abraham Tovar, Terry Quinn
Dec 21, 2022 -

Sierra Chevrolet of Monrovia responded

Thank you for your positive feedback and for your trust in Jeremy and the Sierra Chevrolet service team! We're happy to hear how pleased you were with the attentive service Jeremy provided for you. Please let us know when we may serve you again. It would be our pleasure!

December 07, 2022

Joe Jimenez provided excellent service and communication. My first choice in servicing my vehicle - so grateful! More

by Chris D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Sierra Chevrolet of Monrovia responded

Hi, Chris! Thanks for stopping by to share your 5-star review of Joe. We're happy Joe provided you and your Chevy with a thorough and attentive service appointment. We wish you the safest of travels until we meet again!

December 03, 2022

From making the appointment to having my truck serviced and returned to me was excellent. Joe Jimenez went above and beyond to get my truck back to me as soon as possible. More

by J.R.P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Sierra Chevrolet of Monrovia responded

Thanks for the positive feedback, JRP! We're glad to know Joe handled your service visit with great care and safely returned you to the road in a timely manner. We hope to make your next appointment just as convenient. Thanks for choosing Sierra Chevrolet!

December 02, 2022

Just moved to Duarte/Monrovia area and tried out Sierra Chevy and was helped out by Tanya Ruiz, She was polite, informative, and very helpful. Highly recommend going here and asking for Tanya. More

by eramirez822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Sierra Chevrolet of Monrovia responded

Welcome to the Duarte/Monrovia area! Thank you for letting us know how pleased you were with the accommodating service visit Tanya provided for you at Sierra Chevrolet. Your complete satisfaction means everything to us and we graciously look forward to making your next appointment just as superb.

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