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Sierra Chevrolet of Monrovia - Service Center

Monrovia, CA

4.5
664 Reviews
Call Service Center (626) 879-2966

664 Reviews of Sierra Chevrolet of Monrovia - Service Center

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April 12, 2023

Joe Jimenez was great with getting my truck in the right direction to getting it service. Very knowledgeable and great communicator. More

by Freddyt2481
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2023 -

Sierra Chevrolet of Monrovia responded

Freddy, your trust in our service team is an honor! Thanks for letting us know how happy you were with Joe's expertise and communication. We hope to remain your first choice in dealership servicing, and look forward to more opportunities to earn that prominence.

April 11, 2023

The team did a great job, the staff were kind, professional and knowledgeable. I’m very glad I went there More

by Bmellon58@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Quinn
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Apr 11, 2023 -

Sierra Chevrolet of Monrovia responded

Awesome! We're so happy to know your Chevy had a great service visit. It is our pleasure to assist you with keeping your vehicle in its best condition, so if we may ever do more for you, please don't hesitate to let us know. Thank you for choosing Sierra Chevrolet!

April 08, 2023

Great service thanks to Gherardo Fraye. He got my Volt fixed fast. He was very easy to work with. More

by Kate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gherardo Frye
Report | Print
Apr 11, 2023 -

Sierra Chevrolet of Monrovia responded

Hey, Kate! Thanks for taking a moment to tell us what you liked about this visit. We truly appreciate hearing about these things, and we're delighted Gerardo provided you with a convenient experience for your Bolt's services. Looking forward to making your next appointment just as superb!

April 05, 2023

Very professional. I was acknowledged in a timely manner. Joe listened to my concerns, and advised me. More

by v_jones110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2023 -

Sierra Chevrolet of Monrovia responded

Great! Thanks for stopping by to give credit to Joe for his attentive support during your vehicle's service visit. We're pleased he made sure your concerns were thoroughly addressed before returning you safely to the road. Thank you for choosing Sierra Chevrolet for your automotive needs!

April 04, 2023

Gerardo Frayre was very helpful during my visit at the Monrovia Dealership. I will definitely be returning. More

by cindyh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo Frayre
Report | Print
Apr 04, 2023 -

Sierra Chevrolet of Monrovia responded

Hey, Cindy! Thanks for letting us know how accommodating your visit was with Gerardo. We're glad he provided you with all the insight you needed to make informed decisions about your vehicle's needs. We hope to emulate this positive experience upon your return. See you then!

April 04, 2023

Joe was kind and prompt when I arrived to the dealership. Made sure I had all my questions answered thoroughly and never felt pressured More

by Rose
Recommend Dealer
Yes
Employees Worked With
Mike Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Quinn
Report | Print
Apr 05, 2023 -

Sierra Chevrolet of Monrovia responded

Rose, thank you for letting us know how satisfied you were with Joe's assistance on this visit! We're glad he handled your vehicle's needs with great care and urgency. We hope to make your next appointment with us just as superb!

April 03, 2023

Tanya Ruiz, was very attentive to my time and took care of me quickly. She even called me when my car was ready since the text messaging was not working properly. Overall quick service and took care of my More

by Bonny Tsang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2023 -

Sierra Chevrolet of Monrovia responded

Bonny, thanks for stopping by to give credit to Tanya for proper and thorough automotive service and communication. We're delighted she made sure your vehicle's needs were handled with urgency to get you safely back on the road in a timely manner. We look forward to working with you again some day!

April 01, 2023

I had a Great experience with with Sierra Chevrolet Service Department! Joe Jimenez was absolutely fantastic and very helpful in each & every way. I am more than impressed. The man needs a raise!!! I c More

by stanleynmassey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Jimenez
Report | Print
Apr 04, 2023 -

Sierra Chevrolet of Monrovia responded

Hey, Stanley! We can't wait to see you at your next service appointment, as well! Joe is a gem, and we're so pleased you enjoyed a really exceptional visit with him. Thank you for choosing Sierra Chevrolet for your automotive needs. See you next time!

April 01, 2023

Always a great experience with this dealers customer service. Any issues I run into Jeremy Cesena is there to help. More

by Duhmugenr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cesena
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Apr 04, 2023 -

Sierra Chevrolet of Monrovia responded

Wonderful! Thank you for sharing your 5-star review of Jeremy in our service department. Your total satisfaction means everything to us, and we're glad Jeremy continues to provide you with helpful insight for your automotive needs. Thank you for choosing Sierra Chevrolet!

March 28, 2023

Tanya Ruiz was very helpful she offered me a ride to get breakfast, i will only return as long is she is there. The only thing i did not like was that the tv was not on in the waiting room. More

by Manuel
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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