Sierra Chevrolet of Monrovia - Service Center

Always take care of what I need no question. Joe is always polite and is prompt on any service I need. Joe is always polite and is prompt on any service I need. More

Tanya booked my appointment and greet. ed me when I arrived;. friendly efficient and very professional ed me when I arrived;. friendly efficient and very professional More

I am and have been very happy with the service portion of Sierra Chevrolet. I would like to say that there is a discrepancy between what Carfax says and what Chevy says also cars. Com. Carfax says that the Sierra Chevrolet. I would like to say that there is a discrepancy between what Carfax says and what Chevy says also cars. Com. Carfax says that the airbag and any safety features of the car are still under warranty Chevy has no recollection of this cars.com says there's an airbag recall but Carfax and Chevy have no recollection of that. Overall I'm very happy of how I was treated at Sierra Chevrolet and their service department my advisor Jeremy has really helped me and I think More

I love the fast friendly service here. I only take my trax to Sierra Chevrolet. I only take my trax to Sierra Chevrolet. More

John Twiford, whom I did not know before yesterday's visit, provided excellent (and friendly) service. He went over the work to be done, called and/or texted when we needed to change the plan, and kept visit, provided excellent (and friendly) service. He went over the work to be done, called and/or texted when we needed to change the plan, and kept me fully informed as to the time the car would be ready. Superior work. More

My advisor Tanya is a hardworking multi-tasker who makes sure everything is taken care of in a timely manner even when there is a long line of customers. She handles hectic situations with grace and a sense sure everything is taken care of in a timely manner even when there is a long line of customers. She handles hectic situations with grace and a sense of humor. She lets me see all my options before moving forward and I appreciate that. The discount and complementary car wash I get here is much appreciated too. Thank you Tanya and thank you Sierra Chevy! More

Great service. Tanya Ruiz is terrific Very knowledgeable & great at communication. She was kept me informed throughout the process. A super person to work with. Tanya Ruiz is terrific Very knowledgeable & great at communication. She was kept me informed throughout the process. A super person to work with. More

Very helpful and quick service. John Twiford goes beyond expectations and always keeps you updated John Twiford goes beyond expectations and always keeps you updated More

John Twiford is the best. He was professional and knowledgeable. More than that he was kind and honest. He was a joy to work with. I am very pleased with his level of service. He was professional and knowledgeable. More than that he was kind and honest. He was a joy to work with. I am very pleased with his level of service. More

I recently took my car in for servicing, and I had a great experience overall. My service advisor, John Twiford was professional, knowledgeable, and honest/fair in his recommendations for what my car ne great experience overall. My service advisor, John Twiford was professional, knowledgeable, and honest/fair in his recommendations for what my car needed. I was able to get timely updates during the servicing process about the status of my repairs, and he made sure, that the work I had done made sense for my car based on it's age and mileage. Often, you go to the dealer thinking they are going to recommend services you don't really need, and you're going to get over charged because you think if the dealer mentions an additional service, you must need it. However, I never felt that way during this visit, and I think its because John was clear from the beginning, that he would be fair in telling me what was wrong with my car, and make reasonable recommendations for how to resolve my repair needs. Next time, my car needs to have service by the dealer, I can definitely see bringing it back to Sierra Chevrolet. Thank you for the great service experience! More