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Sierra Chevrolet of Monrovia - Service Center

Monrovia, CA

4.5
685 Reviews
Call Service Center (626) 415-0972
Today: 7:00 AM - 6:00 PM Closed Now
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685 Reviews of Sierra Chevrolet of Monrovia - Service Center

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July 26, 2023

Tanya was very good about communicating about the progress of my car. The work was done in a timely manner. More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2023 -

Sierra Chevrolet of Monrovia responded

D, thank you for taking a moment to share positive feedback about your service visit! We're happy Tanya ensured a thorough, attentive experience, and returned you safely to the road in a timely manner. Please come see us again some day!

July 25, 2023

Joe is always on top of his job and keeping you posted on the service of my vehicles. More

by Dksievertson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Zuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks for stopping by to let us know how happy you've been with Joe as your service advisor! We know he's a great person to work with, and we're glad you appreciated his excellent communication. We wish you the safest of travels until we may be of service to you again!

July 23, 2023

Tanya was so great! Chevrolet is fortunate to have her. She kept me up to date on the status of my car, and was accurate in what time it would be ready. More

by LAURADARLAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks for taking the time to share your 5-star review! Your satisfaction means everything to us, and we're so happy Tanya made sure your visit was convenient and attentive. We hope to ensure the same circumstances at your next appointment. See you then!

July 22, 2023

Great service and communication with tanya! Overall everyone I spoke to did excellent. Mechanic and technician did great work More

by pranesh626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks so much for letting us know how great your service visit was! We're glad everyone you interacted with contributed to your overall satisfaction with this experience. We look forward to making your next appointment just as superb!

July 21, 2023

Excelente servicio por parte de Tania muy buena para comunicarse con las personas que van More

by CSAUCEDO83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Sierra Chevrolet of Monrovia responded

Gracias por tomarse el tiempo para dejarle a Tania esta evaluacion positiva! Nos complace saber que ella le haya brindado un servicio de primer nivel. Por favor no dude en decirnos si hay algo mas en lo que le podemos ayudar.

July 21, 2023

Provided excellent customer service when serviced the vehicle. I would recommend it there to come More

by Luisana4583
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you for your 5-star review of our service team! We're happy they made sure to take excellent care of you and of your vehicle. Please give us a call the next time you have any automotive needs. We'll be here for you!

July 21, 2023

Everything went well and smoothly. ..Communication was very good ..and I was happy that it was washed...thank you.. More

by tonyex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Quinn
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Jul 24, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks so much for your positive feedback! We're glad our service team handled your vehicle's needs with great care and thoroughness. We look forward to making your next appointment just as great!

July 18, 2023

Thank you Tanya for always taking such great care of my vehicle. I’m very happy with the management as well. Very profesional and humble staff. More

by SarahMafyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayra Neria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Quinn
Report | Print
Jul 19, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks for the 5-star review, Sarah! We're so happy Tanya handled your vehicle's service visit with great care and diligence. We hope you'll continue to choose Sierra Chevrolet for any future automotive needs!

July 18, 2023

My service was great, the lady up front was very helpful and kind. I definitely will recommend anyone one to come out here. More

by Jimmyfehks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2023 -

Sierra Chevrolet of Monrovia responded

Hi, Jimmy! Thanks so much for your wonderful feedback. We're pleased our service team came through for you. Please don't hesitate to let us know when any of us may assist you again. It's always a pleasure!

July 17, 2023

Joe Jimenez is always so helpful and very professional. I Definitely recommend seeing him your next visit! More

by dstrobehn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks for taking a moment to shine the spotlight on Joe in our service department! We're glad Joe continues to provide you with reliable, attentive service each time you visit. We hope you'll continue to choose Sierra Chevrolet for all of your automotive needs!

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