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Sierra Chevrolet of Monrovia - Service Center

Monrovia, CA

4.5
670 Reviews
Call Service Center (626) 879-2966

670 Reviews of Sierra Chevrolet of Monrovia - Service Center

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September 23, 2023

Joe took care of my vehicle needs, came in with a screw in the new tires, told me he would take care of it, turns out the screw did not penetrate the tire was only stuck between the treads. Thank you for a More

by Dksievertson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks for the 5-star review! We're delighted the value of Joe's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

September 21, 2023

Tanya Ruiz I want to ty for you for your speedy service you got me in and out love your work More

by markshipley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you for expressing your sincere appreciation of Tanya in our service department, Mark. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until Tanya and the Sierra Chevrolet team may help you again!

September 20, 2023

Joe Jimenez was kind and very professional. Very honest about what service I needed. Would highly recommend Sierra Chevrolet of Monrovia. More

by AACLARK09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks for letting us know how satisfied you were with Joe's assistance! We're glad Joe provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as reliable. See you then!

September 18, 2023

Tanya Ruiz did a great job very professional and friendly, the system of texting is great paying bill so you can review it is great. I think that my truck was even washed and ready is very efficient More

by Jeffauto2@verizon.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks so much for the 5-star review! We're happy the value of Tanya's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

September 15, 2023

Fast and easy. No high pressure sales pitches. Ride share service is a nice bonus. More

by bigjancu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy your visit was convenient and accommodating. We hope to ensure the same circumstances at your next appointment!

September 14, 2023

Joe Jimenez was great Fast and knowledgeable thank you so so so so so much More

by TORYTEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks for letting us know how much you appreciated Joe's assistance! We're pleased he handled your vehicle's needs with diligence and efficiency so you could be on your way in a timely manner. Thank you for choosing Sierra Chevrolet for your automotive needs!

September 10, 2023

Great customer service and help with my car. Got me in and out in know time. Thanks Tanya, see you next time… More

by NEVAREZMICHAEL78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you for taking a moment to express your sincere appreciation of Tanya in our service department! We're so happy she continues to be a friendly and reliable resource for your automotive needs and interests. We look forward to making your next visit just as outstanding!

September 09, 2023

Everyone was really friendly and took care of I what I needed. They were also in great communication with me. More

by mschiff94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin
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Sep 11, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks for letting us know how pleased you were with this experience! We're glad your interactions with our team were all pleasant and provided excellent guidance regarding your vehicle's needs. We certainly hope you'll come see us again some day!

September 02, 2023

The service advisor was very friendly and helpful. I had my vehicle exactly when he promised it. More

by CARLOSS651
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2023 -

Sierra Chevrolet of Monrovia responded

That's great! Thanks for the positive feedback on your service experience, Carlos. We're pleased your service advisor handled your vehicle's needs with a sense of urgency, and delivered it within the estimated time. Please come see us again some day!

September 02, 2023

Exelente lugar nos atienden muy bien y estoy agusto con el servicio de mantenimiento recomendado More

by CRISSPINOPABLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Quinn
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Sep 06, 2023 -

Sierra Chevrolet of Monrovia responded

Gracias por su evaluacion positiva! Siempre es un placer oir buenos comentarios de nuestros clientes y nos complace saber que nuestro equipo le haya brindado un servicio de primer nivel. Su satisfaccion significa mucho para nosotros. Mil gracias!

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