Sierra Chevrolet of Monrovia - Service Center
Monrovia, CA
538 Reviews of Sierra Chevrolet of Monrovia - Service Center
Joe, in service always does a great job of answering your questions with honest answers. He's friendly person, I would recommend him to anyone looking for a good service advisor. questions with honest answers. He's friendly person, I would recommend him to anyone looking for a good service advisor. More
John Twiford is excellent. He kept me updated throughout the entire service before even having to ask. I got my vehicle back same day and got a wash without asking! I will be r He kept me updated throughout the entire service before even having to ask. I got my vehicle back same day and got a wash without asking! I will be returning to Sierra Chevrolet of Monrovia. More
I am rating the dealership good because nothing was above and beyond. The dealership is clean. The people are friendly enough. They attempt to upswell their customers. They did not charge my electric vehicle and beyond. The dealership is clean. The people are friendly enough. They attempt to upswell their customers. They did not charge my electric vehicle for me (but I also forgot to ask). But, I also have no complaints. So they did their job. More
Fast service. Customer waiting area very clean Tanya Ruiz, my contact person was wonderful and on top of all my needs. Very professional. Customer waiting area very clean Tanya Ruiz, my contact person was wonderful and on top of all my needs. Very professional. More
They were knowledgeable. Bridget Was extremely helpful and went out of her way to answer all of my questions, and directed me in the appropriate direction. A true asset. Bridget Was extremely helpful and went out of her way to answer all of my questions, and directed me in the appropriate direction. A true asset. More
Quickly diagnosed problem with my car and able to quickly order replacement part. Got oil change done with no problems. Best part was complementary Lyft ride back home. order replacement part. Got oil change done with no problems. Best part was complementary Lyft ride back home. More
John Twiford at the Sierra Chevrolet Service Dept. was extremely helpfully. He was very friendly and patient with my questions. He also made sure I got the message after he scheduled a Lyft ride for was extremely helpfully. He was very friendly and patient with my questions. He also made sure I got the message after he scheduled a Lyft ride for me! More
My Camaro needed a servicing, and I was delighted to have received a postcard for $25 off along with 10% off for bringing in my car on a Thursday or Saturday. Nice incentives! My service rep, Tanya Ruiz, is received a postcard for $25 off along with 10% off for bringing in my car on a Thursday or Saturday. Nice incentives! My service rep, Tanya Ruiz, is always very helpful and pleasant to work with. She offered to get me a ride home, but noted the work would only take about an hour, so I stayed in the waiting room on a comfy couch, enjoying a hot chocolate. Tanya was right about the timing -- I got my car back in around an hour -- it was sparkling clean, which I so appreciate. More
Went for regular service on my bolt and Tanya Ruiz was very informative in answering my questions regarding recalls on my vehicle. very informative in answering my questions regarding recalls on my vehicle. More
Tanya Ruiz coordinated the service of my 2020 Bolt. She was very friendly and efficient! She was very friendly and efficient! More