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Sierra Chevrolet of Monrovia - Service Center

Monrovia, CA

4.6
539 Reviews

539 Reviews of Sierra Chevrolet of Monrovia - Service Center

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April 04, 2023

Joe was kind and prompt when I arrived to the dealership. Made sure I had all my questions answered thoroughly and never felt pressured More

by Rose
Recommend Dealer
Yes
Employees Worked With
Mike Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Quinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Sierra Chevrolet of Monrovia responded

Rose, thank you for letting us know how satisfied you were with Joe's assistance on this visit! We're glad he handled your vehicle's needs with great care and urgency. We hope to make your next appointment with us just as superb!

April 03, 2023

Tanya Ruiz, was very attentive to my time and took care of me quickly. She even called me when my car was ready since the text messaging was not working properly. Overall quick service and took care of my More

by Bonny Tsang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Sierra Chevrolet of Monrovia responded

Bonny, thanks for stopping by to give credit to Tanya for proper and thorough automotive service and communication. We're delighted she made sure your vehicle's needs were handled with urgency to get you safely back on the road in a timely manner. We look forward to working with you again some day!

April 01, 2023

I had a Great experience with with Sierra Chevrolet Service Department! Joe Jimenez was absolutely fantastic and very helpful in each & every way. I am more than impressed. The man needs a raise!!! I c More

by stanleynmassey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Jimenez
Apr 04, 2023 -

Sierra Chevrolet of Monrovia responded

Hey, Stanley! We can't wait to see you at your next service appointment, as well! Joe is a gem, and we're so pleased you enjoyed a really exceptional visit with him. Thank you for choosing Sierra Chevrolet for your automotive needs. See you next time!

April 01, 2023

Always a great experience with this dealers customer service. Any issues I run into Jeremy Cesena is there to help. More

by Duhmugenr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cesena
Apr 04, 2023 -

Sierra Chevrolet of Monrovia responded

Wonderful! Thank you for sharing your 5-star review of Jeremy in our service department. Your total satisfaction means everything to us, and we're glad Jeremy continues to provide you with helpful insight for your automotive needs. Thank you for choosing Sierra Chevrolet!

March 28, 2023

Tanya Ruiz was very helpful she offered me a ride to get breakfast, i will only return as long is she is there. The only thing i did not like was that the tv was not on in the waiting room. More

by Manuel
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2023

I ha Great service here professional service and everything that I asked for was done well More

by arciniega0913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your 5-star review of our service team! We're always looking for ways to make your experience even better, and we're delighted this visit was a great value to you. We'll see you at your next appointment!

March 22, 2023

Great customer service. Even matched my less expensive quote from another dealership. Great service all the way around. More

by agalindo23
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Sierra Chevrolet of Monrovia responded

That's awesome! Thanks for sharing your wonderful experience with us. We're so happy Tanya accommodating a price match on the services you needed, to make this a totally satisfying and valuable visit. We hope to work with you again some day. Thanks for choosing Sierra Chevrolet!

March 16, 2023

John T… Can’t say enough good things about this guy. Fast, efficient, and most importantly hassle free to deal with. More

by billy4373
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Sierra Chevrolet of Monrovia responded

Billy, thank you for your awesome review of John! Your total satisfaction is why we do what we do, so we're delighted you enjoyed a thorough and stress-free visit with him. We appreciate your business and look forward to working with you again some day!

March 08, 2023

I've been coming here for the last 6 years or so. I live about an hour and a half away, but I can't beat the service here. I wouldn't trust my truck to another dealership. Gerardo Frayre along with e More

by rohernandez21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo Frayre
Mar 08, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you so much! Your continued patronage is an honor, especially with the drive you make to get here. We're delighted Gerardo provided you with a thorough and valuable visit and that all of your visits have consistently met with your complete satisfaction. We look forward to helping you keep your truck running smoothly for years to come!

March 01, 2023

Joe, listened to my concerns and worked with the mechanics to evaluate the issue and perform the software upgrade that was available. More

by arthur Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Sierra Chevrolet of Monrovia responded

Hi, Arthur! Your trust in Joe and our service team is an honor we don't take for granted. Thanks for stopping by to let us know how pleased you were with Joe's diligence at this visit for your Chevy. Please don't hesitate to call when the Sierra Chevrolet team can assist you again. It is always our pleasure!

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