Show Low Ford, Inc.
Show Low, AZ
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113 Reviews of Show Low Ford, Inc.
Love my new Ford Bronco; wouldn't think of taking it anywhere else for service. Show Low Ford hires the best of the best service assistants, mechanics, sales staff, and parts department folks. Only th anywhere else for service. Show Low Ford hires the best of the best service assistants, mechanics, sales staff, and parts department folks. Only thing I miss having is the coffee! Good times will be back soon I hope. More
We enjoyed working with Shawn (not sure he spells it this way). He is knows the vehicles he sales. He follows up with the customer to see if they are happy or need any help. This is the second vehicle we pur way). He is knows the vehicles he sales. He follows up with the customer to see if they are happy or need any help. This is the second vehicle we purchased from him. More
Process to get maintenance started on my Ford Escape was fairly prompt, only had to wait five minutes for an advisor. Very disappointed with completion time, waiting around an hour and happen to look out fairly prompt, only had to wait five minutes for an advisor. Very disappointed with completion time, waiting around an hour and happen to look outside to see my vehicle. Not sure how long it was sitting out there, but no one notified me it was ready. This process needs to be improved, since there is no reason for a customer to wait any longer than necessary. I approached one of the service advisors, who by the way is new, and said it looks like my car is ready. He said he was just about to let me know that, huh!! Any way the lady advisor had to help him complete the paperwork. He finally completed it and went over everything with me, including the fact that I showed a low tire pressure, but he said pressure was fine. So when will the system reset itself?? Got no answer, he just showed me to the cashier. This low tire pressure light is still on and based on the information I found on youtube, the sensor has to be bad, since it is suppose to reset itself once you drive for around 10 minutes. Very disappointed that they would not replace the sensor. More
Had service for a recall on 2017 Edge. Service dept. kindly gave me a lift home then picked me up later in day to retrieve my vehicle. Very accomodating. thank you kindly gave me a lift home then picked me up later in day to retrieve my vehicle. Very accomodating. thank you More
They are excellent at whatever they do!Thank you for the They are excellent at whatever they do! Thank you for the great service and I always appreciate your time Thanks again Sincerely yours They are excellent at whatever they do! Thank you for the great service and I always appreciate your time Thanks again Sincerely yours Diana Deal More
Bob was great. We were looking for a specific truck and after waiting 2 months he never forgot about us. He was on the phone with me before it was even unloaded off the truck. The car day we made a fair de after waiting 2 months he never forgot about us. He was on the phone with me before it was even unloaded off the truck. The car day we made a fair deal even in this crazy market and took it home! No reason to leave the mountain to go car shopping. Great experience thanks guys! More
Honest and friendly. They are not pushy like other dealers we always get exactly what we ask for and they go out of their way to make sure that we are satisfied dealers we always get exactly what we ask for and they go out of their way to make sure that we are satisfied More