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Shottenkirk Hyundai Rome

Rome, GA

Overview
Employees
Reviews
Vehicles
4.6
426 Reviews
Welcome to Shottenkirk Hyundai Rome! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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965 Veterans Memorial Hwy NE

Rome, GA

30161

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Showing 426 reviews

September 09, 2024

Nice staff and salesman. Required a bit of back and forth negotiations on a previously agreed upon price. Fair value on my trade in. Would be happy to continue service the More

by FACKLEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hunter Burnette Tori
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Sep 10, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!

September 09, 2024

Mixed messages and, although very polite, not very helpful. Very unhappy with last two encounters involving warranty service. More

by VASPACCIA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not recall names of the 2 service reps I dealt with at the moment. Have it written down at home
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Sep 10, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Hyundai Rome

September 09, 2024

Good selection of used vehicles but, typical used car salesman tactics. Recommend bringing your own financing or at least getting pre approved so you know what rates you should expect. More

by Brice8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I don’t know any of these people or names of people who helped me
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Sep 10, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Hyundai Rome

September 07, 2024

The place is clean, modern, and the people actually care about what the customer wants or needs instead of trying to sell what has been on the lot the longest More

by STEVENHALL606
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kam Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Daniels, Kaleb Buck, Glen Johnston, Lauren Kelley
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Sep 09, 2024 -

Shottenkirk Hyundai Rome responded

STEVEN, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Hyundai Rome!

September 06, 2024

Our salesperson Daniel was super nice and worked with me to purchase a car. The whole staff was very friendly and friendly. I would recommend this dealership to anyone interested in purchasing a new vehi More

by MARYFIRSDON61
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel
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Sep 09, 2024 -

Shottenkirk Hyundai Rome responded

MARY, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!

September 05, 2024

The place was clean an everyone acted very professional an treated me with kindness an respect More

by CALVINALLENJR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Daniels
Report | Print
Sep 06, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Rome in the future!

September 03, 2024

Juan Ramirez, my salesperson made my car purchase a very good experience! He was extremely knowledgeable about the Hyundai product line, very professional and personable. The finance team, Tori Brady and t More

by SMITH_E07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Ramirez 5 stars! Tori Brady 5 stars!
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Sep 04, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!

September 03, 2024

I have had my car there 8 times and they haven’t fixed it and charged me hundreds of dollars and the problems are still there there and some are even worse than before they put their dick skinners on it ; an More

by Billy.Doc.Walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kam Hill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Daniels, Russ Barlow, David Kay, Kaleb Buck, Glen Johnston, Lauren Kelley
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Sep 04, 2024 -

Shottenkirk Hyundai Rome responded

Billy, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0640 and ask for one of our managers.

September 03, 2024

Thanks to Jay for his help in seeing this worry some process through this week More

by GPABERT200
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Daniels
Report | Print
Sep 04, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Hyundai Rome in the future!

September 01, 2024

The service writers and service department are always helpful and courteous. They preform all work quickly and explain everything in great detail. More

by Regan Young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow, David Kay
Report | Print
Sep 04, 2024 -

Shottenkirk Hyundai Rome responded

Regan, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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