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Shottenkirk Hyundai Rome

Rome, GA

Overview
Employees
Reviews
Vehicles
4.6
267 Reviews
Welcome to Shottenkirk Hyundai Rome! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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965 Veterans Memorial Hwy NE

Rome, GA

30161

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Showing 267 reviews

May 17, 2024

Our last oil change you put a sticker in our window to let us know when to come back. We come back when the sticker said, and then they argued with my wife about being to early. My wife is handicapped, an More

by CHARLESJOHNSON68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Russ Barlow
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Kay
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 15, 2024

Very friendly and very helpful staff Sales personnel are very well informed Extremely nice amenities More

by CARLCHILDERS1962
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Shottenkirk Hyundai Rome responded

CARL, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

Helpful
May 15, 2024

Very quick and responsive. They answer all questions. They let you know when to bring your car back. More

by dtuckier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

Helpful
May 14, 2024

Gave me my car back after engine work with dead battery. Would not recommend at all More

by shenderson7172
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2024 -

Shottenkirk Hyundai Rome responded

shenderson, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0640 and ask for one of our managers.

Helpful
May 14, 2024

Well reliable ,certified ,very comfortable and well knowledge in there fields of talking care of you and your vehicle More

by Allen S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Davis 111
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May 15, 2024 -

Shottenkirk Hyundai Rome responded

Allen, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

Helpful
May 14, 2024

My husband and I went to Shottenkirk to look at their used cars. We were met by a salesman who showed us several vehicles. We finally picked out the one we wanted and test drove it and the purchase went More

by rmalone39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Primiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glen Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai Rome!

Helpful
May 10, 2024

Russell and Ronald are very nice gentlemen and took good care of me on my last visit. More

by JJONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

Helpful
May 10, 2024

Over all car service and customer service was amazing. Love the people there, amazing staff. More

by AM_GALVAN21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

Helpful
May 09, 2024

This location did an excellent job in identifying my problem and getting me back in my car as quickly as possible. Everything was very streamlined in comparison to some other locations I tried around th More

by TY.DOZIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai Rome!

Helpful
May 09, 2024

Service was quick and efficient. It was the end of the day so no one else being serviced. More

by No
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Shottenkirk Hyundai Rome responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
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