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Shottenkirk Honda of Huntsville - Service Center

Huntsville, AL

4.8
839 Reviews

839 Reviews of Shottenkirk Honda of Huntsville - Service Center

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August 30, 2023

Nice people, fast work. It was my first time going there so good first impression. More

by NHARDIMAN17
Recommend Dealer
Yes
Employees Worked With
I dont know
Aug 31, 2023 -

Shottenkirk Honda of Huntsville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 30, 2023

Can do better with customer interaction and service. I felt the associate can be a bit more compassionate when customer asks for details that they are not sure about More

by GOWTHAMMANCHALA05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gibbs
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Shottenkirk Honda of Huntsville responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

August 30, 2023

The staff have always been courteous, stay in contact to update customer on any additional or recommended work. They ensure you understand the work to be done. The shuttle drivers are very good and engaging More

by NJOKUJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Boustani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The shuttle driver on 8/21/2023 @11am and about 1pm, Kevin Duffy
Aug 30, 2023 -

Shottenkirk Honda of Huntsville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 30, 2023

Kevin was an excellent service advisor, friendly and explained things well. Service was excellent and well done. More

by LAURIEE121216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Duffy
Aug 30, 2023 -

Shottenkirk Honda of Huntsville responded

Thank you, Laurie, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Kevin and our team, and we look forward to working with you again.

August 30, 2023

Scott was super attentive and kept me informed. He understood what I needed and exceeded my expectations. I have never had a bad experience with this service department. More

by CUNDIFFS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Shottenkirk Honda of Huntsville responded

Thank you for your kind words for Scott and for this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Huntsville.

August 30, 2023

Service on my Honda Pilot was handled efficiently and completed in a timely manner. Michael was very pleasent and professional and explained everything to my satisfaction. More

by BANKLOUIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Boustani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Shottenkirk Honda of Huntsville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael and the team met your expectations. Thank you again for choosing Shottenkirk Honda of Huntsville, we look forward to having you as one of our valued customers for many more years to come!

August 29, 2023

Great communication through the whole process. Very polite and provided information as needed. The shuttle was wonderful and appreciated. More

by ACOOKTURNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Shottenkirk Honda of Huntsville responded

Thank you! Scott and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Huntsville.

August 25, 2023

They a great service department. Scott Rocket is reason way we trade there next time More

by BAGGETT3131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2023 -

Shottenkirk Honda of Huntsville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Scott delivered such a great experience!

August 24, 2023

Professional, quick, and honest. Scott Rockett and his team are always kind and helpful. It is nice to be able to work with someone like Mr. Rockett that treats you like family and v More

by SCOTTBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Shottenkirk Honda of Huntsville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Scott and the team met your expectations. Thank you for choosing Shottenkirk Honda of Huntsville, we look forward to having you as a valued customer for many years to come!

Aug 25, 2023 -

Shottenkirk Honda of Huntsville responded

SCOTTBA, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda of Huntsville in the future!

August 24, 2023

Professional, quick, attention to detail, friendly easy process, excellent service, happy happy happy happy client. More

by JELITA_2530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Barbera
Aug 25, 2023 -

Shottenkirk Honda of Huntsville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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