Shottenkirk Honda of Huntsville

I am pleased with the actual mechanical service, I got an oil change and tire rotation. This service was in and out within an hour, great. However with this being my first time for service at this dealership oil change and tire rotation. This service was in and out within an hour, great. However with this being my first time for service at this dealership I was not aware of what I needed to do to initiate my interactions with the dealership. I pulled up outside the service drive, not knowing I needed to drive into the service lane. I sat for a while until I called the dealership and asked what I should be doing. Once instructed to drive into the service lane my service started and it was fine. I did ask for the car wash offer as I had an email coupon, I mentioned it in my reservation and to the service advisor. I go to collect my car and it was still dirty having not been washed. A simple thing to miss, but also annoying it was missed because of how simple it was to remember. I put a note in the reservation and told the advisor when I dropped it off. More

Scott did a really great job letting me know what was going on and dealing with my insurance. going on and dealing with my insurance. More

Always a pleasure working with Shottenkirk Honda of Huntsville. My third Honda CR-V lease with them. Huntsville. My third Honda CR-V lease with them. More

The best new car buying experience of your lifetimes! After a recent weather event that destroyed our home and 2 vehicles we called Tim at Shottenkirk Honda to help us with process of replacing our belov After a recent weather event that destroyed our home and 2 vehicles we called Tim at Shottenkirk Honda to help us with process of replacing our beloved 2019 Pilot Elite. We were amazed at the kindness and support given to us by everyone we met and within no time we were the owners of a 2024 CRV Hybrid Sport and a 2022 Chevy Silverado. More

The sales service at this dealership was excellent. Tim Reischauer was very helpful. My mom bought a car from him in the past and recommended him and I'm glad she did. Tim Reischauer was very helpful. My mom bought a car from him in the past and recommended him and I'm glad she did. More

Extremely helpful from the operator setting up the appt, to service staff, and to waiting room reception. Great waiting room. And of course great service. to service staff, and to waiting room reception. Great waiting room. And of course great service. More

Michael always takes care of our service needs when we need help! He helps to make the whole service process go smoothly and communicates the progress as needed until the job is done. I always ask for him need help! He helps to make the whole service process go smoothly and communicates the progress as needed until the job is done. I always ask for him when we arrive. You can trust Michael to take care of you. More

With Mike's assistance, everything ran smoothly. I was surprised they washed the car, which was most appreciated! I was surprised they washed the car, which was most appreciated! More

Outstanding as usual. Both Honda and Acura has done us right! We have been a customer since 2012. This is a great dealership to work with! Both Honda and Acura has done us right! We have been a customer since 2012. This is a great dealership to work with! More

You really need a better car wash! I’m not missing a single bug on my windshield. However, the service was first rate. Thanks so Much. I’m not missing a single bug on my windshield. However, the service was first rate. Thanks so Much. More