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Shottenkirk Honda of Huntsville

Huntsville, AL

4.8
1,324 Reviews
Welcome to Shottenkirk Honda Huntsville Thank you for making your way to Shottenkirk Honda Huntsville, where you’ll find a solid selection of new Honda models for sale as well as a carefully inspected lineup of pre-owned vehicles. Even if you're not looking for a new car, we'll help you find out what kind of service your vehicle needs or go over your buying or leasing questions. If you're looking for a Honda dealership in Alabama that can offer you affordable prices, ample selection, and excellent customer service all in one place, then you'll be pleasantly surprised with Shottenkirk Honda Huntsville. Luckily, you won't have to search the whole state as our Honda dealership is in Huntsville, AL.
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6591 Hwy 72 W

Huntsville, AL

35806

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Showing 1,324 reviews

June 04, 2024

There was a mistake with the paperwork, but the dealership already had a solution to fix the issue before they came back to talk to us about it. Friendly staff. Would recommend this dealership to o More

by JM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Shottenkirk Honda of Huntsville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 04, 2024

I use Shottenkirk Honda for all of my Honda Accord maintenance needs and will continue to rely on them... More

by STEVEALEXANDER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Shottenkirk Honda of Huntsville responded

Steve, Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback!

June 03, 2024

Dealership should not be charging their customers 3% fee for using a credit or debit card. More

by Tracy
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. If you don’t mind contacting us so we can speak directly, we’d love to address your concerns in detail.

June 03, 2024

Very clean, prompt, laid back and courteous service. Very spacious garage and is relatively quiet. This is reflected in the people working there. The stress level was quite low. More

by STEVES7234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Shottenkirk Honda of Huntsville responded

Steve, Thank you for the kind words for our service department! We look forward to sharing your compliments with Michael and Justin. Please don't hesitate to let us know if we can be of further assistance.

June 03, 2024

Shorted $1225 on my payoff . They didn’t give me what we originally agreed on . Didn’t catch it till we was in financing. More

by TIM5161228
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rick Cantrell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Shottenkirk Honda of Huntsville responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

June 03, 2024

The wait was decent. There was plenty of hot coffee, water & snacks while we waited. The advisor was patient, informative & understanding. The service was excellent. More

by LECHELLELANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Weesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 02, 2024

These are professional and highly experienced service department personnel. I trust this dealership completely. They make you feel valued. More

by BRANDT1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Huntsville, we look forward to having you as one of our valued customers for many more years to come!

June 02, 2024

It was fine except for the debit card policy I was unaware of before coming for my service. Are we going back in time? Charging more for using a debit card is ridiculous. Who carries checkbooks around More

by MICKYANISSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

June 02, 2024

I went to the service to get my car serviced and get a couple of items corrected. They were not concerned that this was a warranty job, but instead took my vehicle and completed the service and corrected More

by MTIDWELL281
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Gibbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 02, 2024

Our salesperson (Will) was great to work with. The management team were easy to work with to ensure our business. Finance manager explained their extended service plans and didn't pressure us to p More

by BJESSIP1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will
Jun 02, 2024 -

Shottenkirk Honda of Huntsville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

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