Shottenkirk Honda of Huntsville

My sales person was not Micah Daniels. My sales person was Cheyenne Moon. Outstanding sales approach, knows the Honda product very well, great personality. My sales person was Cheyenne Moon. Outstanding sales approach, knows the Honda product very well, great personality. More

It was my first time buying a car, and they made the process workable for me. Dominique King in particular was great to work with. About two months ago he let me test drive an Accord,and I was still thi process workable for me. Dominique King in particular was great to work with. About two months ago he let me test drive an Accord,and I was still thinking about it two months later. This was why I returned wanting to get a car. The experience was a good one. More

Dominique was extremely helpful! ! I was really nervous coming in because this was the first car I was buying by myself; Dominique helped calmed my nerves and made sure I didn’t feel ! I was really nervous coming in because this was the first car I was buying by myself; Dominique helped calmed my nerves and made sure I didn’t feel pressured into buying anything that day. More

Service was quick and employees were very helpful and nice. We will be back and recommend to anyone with a Honda. nice. We will be back and recommend to anyone with a Honda. More

I had a wonderful salesman, and the whole experience was a good one , I would recommend this dealership to anyone looking for a vehicle. a good one , I would recommend this dealership to anyone looking for a vehicle. More

It is the best dealership that I have ever dealt with. All the employees are very nice and helpful. They explain everything very thorough. Eric Barbera is very nice. I have never had a problem with anythi All the employees are very nice and helpful. They explain everything very thorough. Eric Barbera is very nice. I have never had a problem with anything I have had repaired. The shop, showroom, and waiting area is always very clean and organized. I highly recommend Shottenkirk Honda. More

We have had an active recall for months. I scheduled this service with the recall to be fixed. I was not informed until drop off that the part was not in. This center is 30 mins from our hou I scheduled this service with the recall to be fixed. I was not informed until drop off that the part was not in. This center is 30 mins from our house and no one called to inform us that they didn’t have the part. Super frustrating More

Sami was excellent as usual. The best main service advisor there. Also the service was very prompt. The best main service advisor there. Also the service was very prompt. More

Always get good service and the wait area is very comfortable. Great service always, and price is good too. comfortable. Great service always, and price is good too. More

My first visit last year was great. This time I am not satisfied. First they diagnosed a head gasket leak and just sent me a text message if I approve a 4k repair, yes/no; that’s all. T This time I am not satisfied. First they diagnosed a head gasket leak and just sent me a text message if I approve a 4k repair, yes/no; that’s all. To send something that major over text was not very considerate. I would have expected a call, an explanation how they arrived at that diagnosis, explain is the prognosis (like does it need to be fixed now or can it wait) and if there are any alternative fixes to prolong life. (In fact we recently took a vex hole to Mazda and they had this really nice service of recording a video of going over the vehicle showing the evidence of all that they found, it was great.) So I denied the service because I did not have this information; I did learn before picking the vehicle up that the main evidence was low coolant. After picking up my vehicle and driving home, I found that the coolant was still low, in fact there was none in the expansion tank. To allow a vehicle out of the shop like that was very dangerous and could have resulted in additional damage to my vehicle. The coolant leak isn’t so bad to have lost that much when driving home, in that I topped off the radiator and expansion tank and it has been fine for the past week. This is not the kind of reasonable service I hope to find in shop. Even if I deny an very expensive service for not having a sufficient level of information, I would still have expected them to prep my vehicle to the best that they can and make sure it’s safe. More