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Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center
Prosper, TX
1,062 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,062 Reviews of Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center
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September 17, 2024
Lacey take care of everything and going one step forward doing better than anybody else. doing better than anybody else. More
by lgduque
Verified CustomerEmployees Worked With
September 09, 2024
Communication has been horrible. We are also still waiting on the recall part to come in for my wife’s vehicle. No one has contacted us to update us on that. We are also still waiting on the recall part to come in for my wife’s vehicle. No one has contacted us to update us on that. More
by mikedelaney1
Employees Worked With
Na
September 07, 2024
Jeff Kingsley and the Service Technicians are excellent. You have the confidence that when you bring your car here to be serviced. You will be informed of every detail and they will only work on what you ap You have the confidence that when you bring your car here to be serviced. You will be informed of every detail and they will only work on what you approve. More
by Jesse
Employees Worked With
September 06, 2024
I am extremely disappointed with the service department. It was nearly impossible to get in touch with them. Every time I called, no one picked up the phone, and when I finally did get through after multipl It was nearly impossible to get in touch with them. Every time I called, no one picked up the phone, and when I finally did get through after multiple attempts, I was met with nothing but excuses. They seemed completely uninterested in providing any real help or customer service. I expected much better communication and professionalism from a dealership of this size, but unfortunately, this service department failed on all fronts. I will not be returning, and I wouldn’t recommend them to anyone. More
by david2004g
Employees Worked With
Kevin.
September 04, 2024
Kevin in the service department was very helpful in getting our Jeep Grand Cherokee diagnosed and fixed. We need another service per warranty issues but, they will get the job complete. getting our Jeep Grand Cherokee diagnosed and fixed. We need another service per warranty issues but, they will get the job complete. More
by c.hudd
Employees Worked With
Kevin
September 03, 2024
Solid dealership. Nice staff. I’ve been taking my 2019 Ram since their dealership opened. Nice staff. I’ve been taking my 2019 Ram since their dealership opened. More
by Jsim
September 03, 2024
It was a very easy experience. In and out with no hassle and the team was professional and quick. In and out with no hassle and the team was professional and quick. More
by mahan.justin
Employees Worked With
September 02, 2024
Jordyn was great and the service department was faster than expected. Thanks a bunch guys than expected. Thanks a bunch guys More
by shodisking
Employees Worked With
September 02, 2024
Jordyn and the crew was great. She kept me informed and stayed on type of my vehicle situation. She kept me informed and stayed on type of my vehicle situation. More
by ejackson08
Employees Worked With
