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Shottenkirk Chrysler Dodge Jeep Ram Prosper

Prosper, TX

Overview
Employees
Reviews
Vehicles
4.5
1,909 Reviews
Welcome to Shottenkirk Chrysler Dodge Jeep Ram Shottenkirk Chrysler Dodge Jeep Ram strives to be your go-to Chrysler, Dodge, RAM, and Jeep dealership. Check our inventories of new and pre-owned cars, SUVs, and pickup trucks. If you’re looking to get great deals on a new or pre-owned vehicle for your commute, we might just become your favorite Chrysler, Jeep, RAM, and Dodge dealership! See how you can get the most out of your car-buying experience when you shop at Shottenkirk Chrysler Dodge Jeep Ram Prosper.
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2550 W University Dr

Prosper, TX

75078

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Showing 1,909 reviews

August 22, 2024

When you schedule a service specifically for a warranty purpose and they don't bother to tend to it Or event attempt to look into it even though you called up front and requested it. Super disappointed. More

by rouxcharl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordyn Runte
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 972-433-052 and ask for one of our managers.

August 22, 2024

Dealership is always in communication. The constant texts and emails are annoying though about the surveys. More

by imanitruth1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordyn Runte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Chrysler Dodge Jeep Ram Prosper

August 22, 2024

Excellent service and support , my service advisor Samantha always awesome . I’ll recommend this dealership to anyone. More

by leogomb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jules Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

August 21, 2024

I have enjoyed fantastic service from you giys. Thanks for being spot on.awesome.excellent More

by mvengeregisk39
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Chikonyora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Thurber
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rayna Lagda
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

August 20, 2024

I really like it, im very much satisfied with their service. Thank you for the service More

by akhilrenji
Recommend Dealer
Yes
Employees Worked With
Jeff Kingsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

August 20, 2024

Great experience - Lacey kept me updated throughout the entire process. Factory recall was performed in a timely manner and my jeep was ready when promised. More

by egresham23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Skelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

August 20, 2024

Paul is amazing. I will be taking all of my fleet vehicles here for service!!! More

by pmamaint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Aceto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 19, 2024

Stephanie was AWESOME! ! We could not find my car and she went and found it for me and it was not washed and she took it herself to wash it. Great experience! More

by BONPOWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie in the service department
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Aug 20, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 18, 2024

Aaron was determined to make sure I walked out with a vhicle that I loved. Needless to say, he succeeded! More

by MJSANDO3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Bantu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Woodley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Klein
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Aug 19, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

August 17, 2024

Great experience, started by calling and worked the deal over phone and text. I was looking for something very specific, I live 3.5hours away. Would call again if needed! More

by cknac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendon Roggendorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tariq El Fauri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BJ Myers - Sales
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Aug 19, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

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