Shottenkirk Chrysler Dodge Jeep Ram Prosper

I had an excellent experience with Alex at Shotternick. My chrysler pacifica hybrid needed a heater block replacement. He investigated the issue, acknowledged the known problem, ensured it was covered unde My chrysler pacifica hybrid needed a heater block replacement. He investigated the issue, acknowledged the known problem, ensured it was covered under warranty and made the repair experience seemless. He met the timeliness, messaging me to keep me informed and got the car washed before returning. That shows pride in what they do. 5 star experience. More

Alex Lopez and the team did an absolutely fantastic job of eliminating the noise my wife was hearing that I couldn’t hear and we could not be happier!!!! Alex went above & beyond in every way from start t of eliminating the noise my wife was hearing that I couldn’t hear and we could not be happier!!!! Alex went above & beyond in every way from start to finish… From the communication, sincere concern for our problem and professionalism he displayed to us getting our issue resolved we left the dealership saying “we have found a dealer we can trust to take care of us when the need arises”…. We grew up with our parents teaching us “treat people the way you want them to treat you” and Alex did that 1,000%!!!!! THANK YOU SO VERY MUCH ALEX…. Any business is only as good as it’s people and this dealership should be extremely proud they have Alex Lopez on their team!!!! More

Jeff was a great service advisor. Communication was good and kept us informed through the whole repair. Communication was good and kept us informed through the whole repair. More

Lindsey was absolutely wonderful to work with. She was knowledgeable, patient, and never made us feel pressured during the process. She answered all of our questions thoroughly and made buying a v She was knowledgeable, patient, and never made us feel pressured during the process. She answered all of our questions thoroughly and made buying a vehicle feel easy and stress-free. We truly appreciated her honesty and communication from start to finish. Highly recommend asking for Lindsey if you want someone who genuinely cares about helping you. More

Alex Lopez was fantastic in dealing with me. Very happy with the service and how I was treated Very happy with the service and how I was treated More

Lacey and the service/parts department went above and beyond to find a factory remote start kit for my truck and install with ease. Appreciate all! beyond to find a factory remote start kit for my truck and install with ease. Appreciate all! More

Service is great and always very honest on their work also they are very quick on their service also they are very quick on their service More

Brought our Jeep in for an oil change. Service was quick and easy. Was given great customer service. Service was quick and easy. Was given great customer service. More

Fantastic Service department. Moe is my Service Advisor hes always quick ti contact me on every aspect of my services on my truck. Always look forward to dealing with him. The sho Moe is my Service Advisor hes always quick ti contact me on every aspect of my services on my truck. Always look forward to dealing with him. The shop foreman Chappie is also a pretty big asset to that dealership also. Together those guys make me feel pretty comfortable leaving my baby there. Thanks Moe. More

From start to finish an excellent experience! I will recommend this dealership to family and friends for sure! I will recommend this dealership to family and friends for sure! More