Shottenkirk Chrysler Dodge Jeep Ram Prosper

Coolant exchange was prompt and staff was very friendly. I was kept informed on the progress of the service. I was kept informed on the progress of the service. More

Service Manager Jeff has always been great. He’s very responsive and knowledgeable. I accidentally took out my driver side mirror and needed to replace it. Jeff ordered a new mirror which ar He’s very responsive and knowledgeable. I accidentally took out my driver side mirror and needed to replace it. Jeff ordered a new mirror which arrived within 24hrs, scheduled my appointment, and the replacement repair took right about a hour. The repair cost and time were both lower than expected. There are 3 CDJR dealers closer to my house, but because of Jeff and great service I continue to receive, I will continue to have my vehicle serviced at Prosper CDJR. More

I had a very disappointing experience at the Shottenkirk Prosper dealership. They listed a car online at a great price, so I booked a test drive appointment after confirming the vehicle was available. When Prosper dealership. They listed a car online at a great price, so I booked a test drive appointment after confirming the vehicle was available. When I arrived, I met the salesperson, Christian, who was rude and extremely unprofessional. Christian said the car was in another building. After making us wait, he took our driver’s licenses and asked about other vehicles we might be interested in—without showing us the car we came for first. When we insisted on seeing the original car, he said we needed to fill out paperwork first and required driver’s licenses for everyone. After filling out the forms, he repeatedly avoided showing the car, eventually saying it had been sold at lunchtime. We were upset because we had rescheduled the appointment and were never informed that the car had been sold. Christian was unapologetic and kept saying, “This is how it works,” blaming the delay on needing time to update inventory. To make matters worse, when I called the dealership later from a different number, they told me the same car was still available and scheduled another appointment. This dealership is dishonest, misrepresents prices to lure customers, and pressures you with bait-and-switch tactics. Plus, Christian’s rude behavior made the whole experience worse. I would highly not recommend Shottenkirk Prosper. More

I took my Ram 1500 in for oil change and service recall last weekend. Samantha, service rep was great and got my truck back within a little more than 1 hr. Very good service! last weekend. Samantha, service rep was great and got my truck back within a little more than 1 hr. Very good service! More

Great service! ! Good communication, make you feel comfortable, and they really take care of your vehicle and time ! Good communication, make you feel comfortable, and they really take care of your vehicle and time More

Isiah, Keven, Li,and Val were great partners to make this purchase and receipt of our new Jeep Rub X, a seamless good experience. purchase and receipt of our new Jeep Rub X, a seamless good experience. More

The service department has always been straightforward, efficient and helpful. I always get my truck back in better shape. efficient and helpful. I always get my truck back in better shape. More

Sam in the service department was amazing. Very friendly and thorough and very knowledgeable about what I needed. Very friendly and thorough and very knowledgeable about what I needed. More

Vey professional and cortius and friendly, very convenient carpool and the price was very fair convenient carpool and the price was very fair More

Christian Clampett was our salesman (also Adeel) helped a bit with the process). The purchase process was easy from start to finish. We let Christian know what we were looking for in advance and he had all o bit with the process). The purchase process was easy from start to finish. We let Christian know what we were looking for in advance and he had all of our options lined up in a row so we could get in & get out as quickly as possible. The two ladies we worked with in finance (Li & MeeRa) were also fast, competent, and friendly. We truly couldn’t have asked for a better salesman, person to assist him, and finance team if we had been able to choose them beforehand. We highly recommend asking for Christian. He really knows his stuff and he treated us as if he genuinely had our best interest at heart. Recommend him without hesitation! More