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Shottenkirk Chevrolet - Service Center

Waukee, IA

4.5
1,735 Reviews

1,735 Reviews of Shottenkirk Chevrolet - Service Center

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July 02, 2025

10/10 service department. General Motors AC Delco $600 batteries not so much. I trust that was the going rate regardless where I went though. 2022 Chevy 2500HD diesel appar More

by Benjohn15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew was the only one I worked with he was very good 10/10
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June 28, 2025

Precise, and quick friendly service. Service department well organized. They also keep customer well informed. More

by johnnie5293
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike , did very well in explaining everything.
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Jun 28, 2025 -

Shottenkirk Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 27, 2025

i had a rapidly leaking tire emergency. . They worked me in and I was back out in 30 min approx. . Was very pleased. More

by Aujrbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor Michael Dullard 5 Star rating
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Jun 27, 2025 -

Shottenkirk Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 25, 2025

Brandon Philpotts was fantastic and great communication during the service! Thank you so much! I will be returning for service with Brandon and staff. More

by MillerTime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Tass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Philpotts
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Jun 25, 2025 -

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

June 24, 2025

Great service! The staff is always so nice. Always pleasant experience. My wait time was minimal. I was in and out in less than an hour. More

by pskurimski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon and the girl at check out
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Jun 24, 2025 -

Shottenkirk Chevrolet responded

Thanks for sharing your thoughts about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

June 20, 2025

Mike was very polite and understanding about all problems. Gave notices about work and everything going on More

by chubbard80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
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Jun 20, 2025 -

Shottenkirk Chevrolet responded

Thanks for sharing your thoughts about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

June 19, 2025

The service technician, Brian Martin, was very friendly and helpful regarding my tire situation. I appreciated that! More

by Radgolfer85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2025 -

Shottenkirk Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 15, 2025

Service here has been great. Given a quote on price and it is the final one. Also has shuttle service as an added benefit. Have an older car and they were able to get parts neede More

by Bella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2025 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 12, 2025

Extremely clean and staff is so happy and enthusiastic. I appreciated all of that, as some dealerships seem to be mad or bothered that you showed up . My repair was a recall and the turn around time was f More

by pammiejenkins64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2025 -

Shottenkirk Chevrolet responded

Thanks for sharing about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

June 11, 2025

Always nice & gets me in quickly all the people I interact with is always friendly More

by Hildreth5699
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2025 -

Shottenkirk Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Chevrolet, we look forward to having you as a valued customer for many years to come!

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