Steve Jackson
Steve Jackson at Shottenkirk Chevrolet

Steve Jackson

Assistant Service Manager

Shottenkirk Chevrolet

755 W. Hickman Rd
Waukee, IA 50263

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5.0
21 Reviews
5.0

21 Reviews

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21 Reviews of Steve Jackson

October 29, 2026

Dealership Rating
Employee Rating

I went in for an oil change and was in and out in short order. The service tech also helped me with a question on removing stuff marks from the door. More

by egardner54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2026

Shottenkirk Chevrolet responded

We're glad your Chevrolet Colorado's oil change fit efficiently into your day and our technician could help with your question about door scuff marks. Thank you for the five-star rating! We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

October 16, 2026

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Customer service is great! Mike did everything possible to accommodate me since was very inconvenienced with my car breaking down. Just wish labor wasn’t so expensive. More

by Lorilea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Dullard

Oct 17, 2026

Shottenkirk Chevrolet responded

Knowing that Mike was able to accommodate you when your Malibu broke down is rewarding. We’re sorry labor costs were higher than expected, and your review and rating mean a lot to our service department. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

September 14, 2026

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Service was completed in a timely manner and personnel were friendly and knowledgeable to assist me More

by Philip
Service Time
Service Communication
Recommend Dealer
Yes
Sep 14, 2026

Shottenkirk Chevrolet responded

We’re glad the service on your Chevrolet 1500 was completed promptly and that our team could offer friendly, knowledgeable assistance. Your kind words mean a great deal to our service department. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

August 18, 2026

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Fast curtious and kept me informed on how things were going and timely great place More

by jfinnegan73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 18, 2026

Shottenkirk Chevrolet responded

We’re glad our service on your Chevrolet Silverado 3500 was prompt and courteous. Your kind words about staying informed and receiving quick updates mean a lot to us. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

June 29, 2026

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I had a great experience buying my 2021 Ram 1500 from Shottenkirk Chevrolet in Waukee. The entire process was straightforward, honest, and completely pressure-free. Everyone I worked with was friendly, k More

by Traviss0311
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 29, 2026

Shottenkirk Chevrolet responded

It’s fantastic to hear your 2021 Ram 1500 was exactly as advertised and that the buying process was honest, quick, and pressure-free. Thanks for recommending us to others in search of their next vehicle. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

June 13, 2026

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Employee Rating

They always get me in and out and they are willing to check whatever I ask them to. I trust what they say, they’ve never tried to steer me towards something I didn’t need More

by Freebird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Cooper, Mike Dullard

Jun 13, 2026

Shottenkirk Chevrolet responded

We appreciate your 5-star rating and are glad our service team keeps you on the road without steering you toward unnecessary work. Thank you for trusting us with your GMC Terrain. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

May 29, 2026

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Employee Rating

The dealership is always cooperative and clean. I'm very pleasant to deal with. Would be great if they offered free soda with the coffee More

by johnwoolson515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Cooper

May 29, 2026

Shottenkirk Chevrolet responded

Thank you for trusting us with your Buick Park Avenue service. We’re pleased to hear our team was cooperative and that you found our facility clean. We appreciate your suggestion about offering soda alongside our coffee and value your input. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

May 16, 2026

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Employee Rating

Fast,well organized and explained the process of the service very well and what they did to insure the problem was fixed and what else they checked to make sure everything was running 100% More

by LPRISCILLA555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Balke, Alen Bahic, Scott Cooper, Mike Dullard , Astrid Garcia Benabe

May 16, 2026

Shottenkirk Chevrolet responded

We appreciate you highlighting how efficiently we handled your Chevrolet Traverse service. We’re glad Dave and the team could guide you through each step, ensure the repair, and confirm everything is running smoothly. Thank you for trusting us with your vehicle. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

May 01, 2026

Dealership Rating
Employee Rating

Oil change and tire rotation service is great. All you have to do is drive in and you are usually out in less than an hour. More

by Cjc28104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Cooper, Mike Dullard

May 01, 2026

Shottenkirk Chevrolet responded

We appreciate your feedback on our fast oil change and tire rotation service for your Chevrolet Traverse. Scott and the entire service team look forward to keeping your Traverse running smoothly. Thanks again! We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

April 30, 2026

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Employee Rating

Courteous and knowledgeable service people, timely service and flexible service times and options which fit the customer’s time schedule More

by jerryreichling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Cooper, Mike Dullard

Apr 30, 2026

Shottenkirk Chevrolet responded

It’s great to hear that our team’s courteous, knowledgeable service and flexible scheduling fit your needs for your Chevrolet 1500. We’re glad the timely service made your visit convenient. Thank you for the five-star rating and we look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

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