Steve Jackson

They always get me in and out and they are willing to check whatever I ask them to. I trust what they say, they’ve never tried to steer me towards something I didn’t need check whatever I ask them to. I trust what they say, they’ve never tried to steer me towards something I didn’t need More

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The dealership is always cooperative and clean. I'm very pleasant to deal with. Would be great if they offered free soda with the coffee I'm very pleasant to deal with. Would be great if they offered free soda with the coffee More

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Fast,well organized and explained the process of the service very well and what they did to insure the problem was fixed and what else they checked to make sure everything was running 100% service very well and what they did to insure the problem was fixed and what else they checked to make sure everything was running 100% More

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Oil change and tire rotation service is great. All you have to do is drive in and you are usually out in less than an hour. All you have to do is drive in and you are usually out in less than an hour. More

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Courteous and knowledgeable service people, timely service and flexible service times and options which fit the customer’s time schedule service and flexible service times and options which fit the customer’s time schedule More

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Seasons are changing, the hotter months are coming up. I don’t want to be on the side of the road this summer with a radiator blown. Of course it’s a good idea to get the cooling system done. The radiator I don’t want to be on the side of the road this summer with a radiator blown. Of course it’s a good idea to get the cooling system done. The radiator lasted 132k miles. Chevy mechanics did the work in a day. Why? Because it’s Chevy. Parts are available, Good mechanic in the shop. In this shop ,Shottenkirk Chevy dealership shop. I’ll be rolling cool this summer in my Chevy. Thanks Shottenkirk Chevy Dealership. Chevy. More

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The service was excellent, I am very pleased. I definitely plan to continue using Shottenkirk for service. I definitely plan to continue using Shottenkirk for service. More

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I know I will get excellent service at this dealership. And will continue going there for service. And will continue going there for service. More

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Love doing business at Shottenkirk! Everyone is very nice and the service is great quality! Everyone is very nice and the service is great quality! More

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I worked in new car dealerships in parts/ service for over 24 years during my first career. Most of those years as a service manager. I understand the importance of having great CSI scores and the likes over 24 years during my first career. Most of those years as a service manager. I understand the importance of having great CSI scores and the likes and what it takes to honestly earn customer satisfaction. I’ve been associated with a number of different companies over the years taking care of my personal vehicles or the vehicles related to the work I was involved with. I like Schottenkirk Chevrolet. When I purchased my last vehicle I shopped around and found that Schottenkirk was the easiest to approach, ask questions and not feel trapped by sales associates. I’m no expert when it comes to buying a vehicle but I had fun and I felt like I was treated with respect. Before I purchased my Colorado I was introduced to the service department and since I was more keen to that side of things I spent a good amount of time checking things out. I was impressed. So since my purchase I’ve been back for a couple of service needs and regardless of who I work with I have received great service. The facility is always amazingly clean. It’s easy to access the service desk and start the process. I also understand that not everything on a vehicle cooperates as intended and that sometimes repairs need patience. And that’s what impresses me the most. The staff at Shottenkirk are willing to do whatever it takes to resolve any concerns. They’re upfront and honest. And that’s what it takes to help their customers work their way through any number of situations. Customers don’t go to the service department because they want to have a good day. They go there because something is wrong. Schottenkirk will help take your problem and turn it into a solution. It might not happen the first minute of every appointment but in the end you’ll be happy you chose them to help you with whatever ails your ride. I am! More

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