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Mike Dullard
Mike Dullard at Shottenkirk Chevrolet

Mike Dullard

Service Advisor

Shottenkirk Chevrolet

755 W. Hickman Rd
Waukee, IA 50263

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4.9
27 Reviews
4.9

27 Reviews

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27 Reviews of Mike Dullard

May 01, 2026

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Employee Rating

Oil change and tire rotation service is great. All you have to do is drive in and you are usually out in less than an hour. More

by Cjc28104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Cooper, Steve Jackson

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May 01, 2026

Shottenkirk Chevrolet responded

We appreciate your feedback on our fast oil change and tire rotation service for your Chevrolet Traverse. Scott and the entire service team look forward to keeping your Traverse running smoothly. Thanks again! We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

April 30, 2026

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Employee Rating

Courteous and knowledgeable service people, timely service and flexible service times and options which fit the customer’s time schedule More

by jerryreichling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Cooper, Steve Jackson

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Apr 30, 2026

Shottenkirk Chevrolet responded

It’s great to hear that our team’s courteous, knowledgeable service and flexible scheduling fit your needs for your Chevrolet 1500. We’re glad the timely service made your visit convenient. Thank you for the five-star rating and we look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

April 10, 2026

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Very curious, listening to my issues, communicating with me, easy going conversations and very friendly More

by Trweav64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 10, 2026

Shottenkirk Chevrolet responded

Mike was glad to listen to your Chevrolet Silverado 1500 concerns and keep the conversation clear and friendly. Thanks for sharing your feedback. We look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

March 11, 2026

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Employee Rating

I know I will get excellent service at this dealership. And will continue going there for service. More

by Hedlund8william
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Cooper, Steve Jackson

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Mar 11, 2026

Shottenkirk Chevrolet responded

It’s great to hear you’ll keep bringing your Chevrolet Equinox in for service. Thank you for the five-star rating and for trusting our team. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

February 27, 2026

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Employee Rating

Came in for an oil change and rotate. Went easy and fast. Mike was great and everything was accurate. More

by pkraus14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Kraus

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Feb 27, 2026

Shottenkirk Chevrolet responded

We appreciate your feedback on the oil change and rotation for your Ram 1500. We’re glad Mike made the process quick and precise. We look forward to your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

February 25, 2026

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I had a last minute service and the team was great to work with, especially Mike. More

by tasnead3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 26, 2026

Shottenkirk Chevrolet responded

We’re glad we could accommodate your last-minute service for your Chevrolet Traverse and that Mike and the team provided excellent assistance. We appreciate you choosing us and look forward to helping with any future service needs. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

February 06, 2026

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Employee Rating

Great service by Mike and work on car. Will definitely be back if need to be . More

by Sooners
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 06, 2026

Shottenkirk Chevrolet responded

Your feedback about Mike’s excellent service and the work on your Chevrolet means a lot to us. We’re here whenever you need us again. Thanks for choosing us and we look forward to your next visit.

February 01, 2026

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Everyone’s friendly get in get out in decent time any questions the answer is the best they can all around a good experience More

by Doylepyle1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 01, 2026

Shottenkirk Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

February 01, 2026

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Employee Rating

Love doing business at Shottenkirk! Everyone is very nice and the service is great quality! More

by kealeecrandall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Jackson

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Feb 01, 2026

Shottenkirk Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

December 17, 2025

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Employee Rating

Shottenkirk service department is great! They followed up with updates to my Warranty issue and completed the repairs. The service advisor Mike was excellent to work with. More

by Odebolt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Cooper, Steve Jackson

Report | Print
Dec 18, 2025

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

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