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Mike Dullard
Mike Dullard at Shottenkirk Chevrolet

Mike Dullard

Service Advisor

Shottenkirk Chevrolet

755 W. Hickman Rd
Waukee, IA 50263

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4.9
31 Reviews
4.9

31 Reviews

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31 Reviews of Mike Dullard

June 13, 2026

Dealership Rating
Employee Rating

They always get me in and out and they are willing to check whatever I ask them to. I trust what they say, they’ve never tried to steer me towards something I didn’t need More

by Freebird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Cooper, Steve Jackson

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Jun 13, 2026

Shottenkirk Chevrolet responded

We appreciate your 5-star rating and are glad our service team keeps you on the road without steering you toward unnecessary work. Thank you for trusting us with your GMC Terrain. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

May 23, 2026

Dealership Rating
Employee Rating

Good salesman, easy to work with, test drove my car and got to take it home and bought it, rest is history More

by Russo.robert54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Astrid Garcia Benabe, Samir Kantarevic

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May 24, 2026

Shottenkirk Chevrolet responded

Thank you for your five-star review. We’re pleased Samir made everything from the test drive to driving home so smooth. Enjoy your new Chevrolet Tahoe! We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

May 21, 2026

Dealership Rating
Employee Rating

Dealership has very qualified Service writers. They are attentive to the issues and show some hustle when required. More

by Yellowstone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Cooper

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May 22, 2026

Shottenkirk Chevrolet responded

Thank you for highlighting our qualified service writers. We’re pleased they addressed your Chevrolet 1500’s needs with attention and efficiency. We look forward to supporting your vehicle in the future. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

May 16, 2026

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Employee Rating

Fast,well organized and explained the process of the service very well and what they did to insure the problem was fixed and what else they checked to make sure everything was running 100% More

by LPRISCILLA555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Balke, Alen Bahic, Astrid Garcia Benabe, Scott Cooper, Steve Jackson

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May 16, 2026

Shottenkirk Chevrolet responded

We appreciate you highlighting how efficiently we handled your Chevrolet Traverse service. We’re glad Dave and the team could guide you through each step, ensure the repair, and confirm everything is running smoothly. Thank you for trusting us with your vehicle. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

May 01, 2026

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Employee Rating

Oil change and tire rotation service is great. All you have to do is drive in and you are usually out in less than an hour. More

by Cjc28104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Cooper, Steve Jackson

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May 01, 2026

Shottenkirk Chevrolet responded

We appreciate your feedback on our fast oil change and tire rotation service for your Chevrolet Traverse. Scott and the entire service team look forward to keeping your Traverse running smoothly. Thanks again! We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

April 30, 2026

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Employee Rating

Courteous and knowledgeable service people, timely service and flexible service times and options which fit the customer’s time schedule More

by jerryreichling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Cooper, Steve Jackson

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Apr 30, 2026

Shottenkirk Chevrolet responded

It’s great to hear that our team’s courteous, knowledgeable service and flexible scheduling fit your needs for your Chevrolet 1500. We’re glad the timely service made your visit convenient. Thank you for the five-star rating and we look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

April 10, 2026

Dealership Rating
Employee Rating

Very curious, listening to my issues, communicating with me, easy going conversations and very friendly More

by Trweav64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 10, 2026

Shottenkirk Chevrolet responded

Mike was glad to listen to your Chevrolet Silverado 1500 concerns and keep the conversation clear and friendly. Thanks for sharing your feedback. We look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

March 11, 2026

Dealership Rating
Employee Rating

I know I will get excellent service at this dealership. And will continue going there for service. More

by Hedlund8william
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Cooper, Steve Jackson

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Mar 11, 2026

Shottenkirk Chevrolet responded

It’s great to hear you’ll keep bringing your Chevrolet Equinox in for service. Thank you for the five-star rating and for trusting our team. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

February 27, 2026

Dealership Rating
Employee Rating

Came in for an oil change and rotate. Went easy and fast. Mike was great and everything was accurate. More

by pkraus14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Kraus

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Feb 27, 2026

Shottenkirk Chevrolet responded

We appreciate your feedback on the oil change and rotation for your Ram 1500. We’re glad Mike made the process quick and precise. We look forward to your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

February 25, 2026

Dealership Rating
Employee Rating

I had a last minute service and the team was great to work with, especially Mike. More

by tasnead3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 26, 2026

Shottenkirk Chevrolet responded

We’re glad we could accommodate your last-minute service for your Chevrolet Traverse and that Mike and the team provided excellent assistance. We appreciate you choosing us and look forward to helping with any future service needs. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

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