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Mike Dullard
Mike Dullard at Shottenkirk Chevrolet

Mike Dullard

Service Advisor

Shottenkirk Chevrolet

755 W. Hickman Rd
Waukee, IA 50263

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5.0
39 Reviews
5.0

39 Reviews

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39 Reviews of Mike Dullard

October 29, 2026

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Employee Rating

I went in for an oil change and was in and out in short order. The service tech also helped me with a question on removing stuff marks from the door. More

by egardner54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Cooper, Steve Jackson, Brandon Philpotts, Sanel Redzanovic

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Oct 29, 2026

Shottenkirk Chevrolet responded

We're glad your Chevrolet Colorado's oil change fit efficiently into your day and our technician could help with your question about door scuff marks. Thank you for the five-star rating! We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

October 19, 2026

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Employee Rating

always friendly, curteous, great and quick service. waiting area, clean, magazines and TV available to clients. More

by s.stahowick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: check out helpful & pleasant

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Oct 19, 2026

Shottenkirk Chevrolet responded

We’re glad the service on your Chevrolet Equinox felt welcoming and prompt. Knowing you found our waiting area tidy with magazines and a TV to enjoy means a lot to our team. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

October 16, 2026

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Customer service is great! Mike did everything possible to accommodate me since was very inconvenienced with my car breaking down. Just wish labor wasn’t so expensive. More

by Lorilea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Jackson

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Oct 17, 2026

Shottenkirk Chevrolet responded

Knowing that Mike was able to accommodate you when your Malibu broke down is rewarding. We’re sorry labor costs were higher than expected, and your review and rating mean a lot to our service department. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

October 14, 2026

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Great customer service as always. Oil change and tire rotation. In and out in less than an hour. More

by justinday61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 14, 2026

Shottenkirk Chevrolet responded

We’re glad the service on your Chevrolet 1500 felt seamless from start to finish. Knowing your oil change and tire rotation were completed in under an hour is rewarding. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

October 13, 2026

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Employee Rating

Employees are always very helpful and they take the time to explain things to me every visit More

by laurie_bess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 13, 2026

Shottenkirk Chevrolet responded

Knowing you feel well-informed at each visit means a lot to our service department. We look forward to continuing to support your Chevrolet Trax and keeping you fully informed every time you stop by. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

September 04, 2026

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Employee Rating

The oil change service here is fast and easy. I can always depend on it to not take a large part of my day, and it usually only takes enough time for me to be able to walk through the showroom an More

by SilverBullet18
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Brandon Philpotts

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Sep 23, 2026

Shottenkirk Chevrolet responded

Thank you for choosing Shottenkirk Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

August 06, 2026

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Employee Rating

Mike and service team and detail service team provided impeccable service to my Taho D71. It’s like brand new all over again! Thank you! More

by Tessy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 06, 2026

Shottenkirk Chevrolet responded

Knowing that your Tahoe feels brand new again is incredibly rewarding. Mike and our service and detailing teams were glad to restore your Tahoe to like-new condition. Your praise for our attention to detail and overall care means a great deal to us. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

June 23, 2026

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Employee Rating

My vehicle broke down on the interstate in Des Moines. It was towed to a different dealership which did not service vehicles on Saturdays and I had it towed to your dealership and it was done within two h More

by Brian Strei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 23, 2026

Shottenkirk Chevrolet responded

It’s great to hear we got your Chevrolet back on the road within two hours after your interstate breakdown in Des Moines. Thank you for the five-star rating and for trusting us with your service. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

June 13, 2026

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Employee Rating

They always get me in and out and they are willing to check whatever I ask them to. I trust what they say, they’ve never tried to steer me towards something I didn’t need More

by Freebird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Cooper, Steve Jackson

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Jun 13, 2026

Shottenkirk Chevrolet responded

We appreciate your 5-star rating and are glad our service team keeps you on the road without steering you toward unnecessary work. Thank you for trusting us with your GMC Terrain. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

May 23, 2026

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Employee Rating

Good salesman, easy to work with, test drove my car and got to take it home and bought it, rest is history More

by Russo.robert54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Samir Kantarevic , Astrid Garcia Benabe

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May 24, 2026

Shottenkirk Chevrolet responded

Thank you for your five-star review. We’re pleased Samir made everything from the test drive to driving home so smooth. Enjoy your new Chevrolet Tahoe! We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

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