Shore Toyota

Took my car in with "service engine soon" light on on a Saturday. Lori came out and checked to see if she could find the problem, but kept getting an error message. Told me it had to go to Nissan on on a Saturday. Lori came out and checked to see if she could find the problem, but kept getting an error message. Told me it had to go to Nissan and I would have to leave it. She contacted Nissan to see when they could get me in. I told her that transportation to and from Shore was an issue for me. Lori made arrangements for a loaner for me for Monday, told me to drop my car off there Monday and they'd take it to Nissan. When I got there, she took me to Ruth who took care of the loaner paperwork in about 2 minutes, got the loaner for me and I was in and out in about 10 minutes. I've dealt with both Lori and Ruth on previous occasions and they've both always been extremely helpful, considerate of my time and needs, and have handled their ends of things quickly and efficiently. Both of these women seem to genuinely care about the customers they deal with and do everything they can to ensure that the customer is satisfied. I really appreciate the way they both handle whatever the situation is. More

I'd like to mention that Lori was extremely helpful in reviewing my bluetooth issues. Larry was extremely helpful & friendly & took care of all my service needs. thank you! This was the best service exp reviewing my bluetooth issues. Larry was extremely helpful & friendly & took care of all my service needs. thank you! This was the best service experience I have had thus far since I bought my vehicle. More

Lori was so incredibly helpful, and anytime i've gone to have my service done, i've had nothing but great experiences! thanks to her for helping me, i not only had my service done, but it was quick, efficie have my service done, i've had nothing but great experiences! thanks to her for helping me, i not only had my service done, but it was quick, efficient and up to par!! i'd reccomend this particular Toyota dealer to everyone...my mom bought her car there, and i followed in her steps! More

While travelling from Philadelphia, Pa to Cape May County, N.J.,an exhaust bolt broke and caused a great amount of noise, even when the car was in idle. I got a next day appointment to Shore Toyota, a County, N.J.,an exhaust bolt broke and caused a great amount of noise, even when the car was in idle. I got a next day appointment to Shore Toyota, and the xxx't Service Manager (Chris Bounds) took over from there; he quickly located the problem and my Toyota Corolla wasready to drive in less than one hour; all this great service and at no charge...Fantastic. More

Lori and the shuttle driver are very nice, truly provide customer service. The total cost for service is very expensive. Also I don't appreciate being pushed into getting other things done on my car, that customer service. The total cost for service is very expensive. Also I don't appreciate being pushed into getting other things done on my car, that they fine during their inspection. I have a certain amount I can spend and I know approx. how much it will cost for the problem in my car. Also, I don't like getting phone calls telling me they are making an appointment for me to come in for the other things found when I tell them I can't afford it at this time. I really only keep going back because they are located right down the street from where I work, and they provide shuttle service to work. More

Lori is a very professional employee and cares about her customers. While I was waiting for service she must have checked on me 4 times to make sure I was happy. I think she went above and beyond and I wa customers. While I was waiting for service she must have checked on me 4 times to make sure I was happy. I think she went above and beyond and I want to say that I appreciate her sincere caring. This is why if I know someone in the market for a new vehicle I recommend shore toyota to them. More

I was accepted at the scheduled time and service took no longer than specified. As a matter of fact I was leaving the dealer sooner than expected. They also did not do a hard sell for anything other than sp longer than specified. As a matter of fact I was leaving the dealer sooner than expected. They also did not do a hard sell for anything other than specified at the 20K Checkup. Lori was very polite and answered two questions about the car operations quickly and efficiently. Louis Schweickhardt More

Lori is a kind, informative and gracious employee! We've taken our vehicle to Shore Toyota for two different service appointments. Lori has been our point person and has been very good at keeping us connec taken our vehicle to Shore Toyota for two different service appointments. Lori has been our point person and has been very good at keeping us connected to the mechanics diagnosis of the problem and reviewing with us and even demonstrating to us exactly what was completed on our vehicle. She is an asset to the business and I have recommended her, especially, to friends. More

Chris is very knowledgeable on all car models. He was super friendly and took the time to explain everything very clearly. He even went out of his way to try and buff out a scratch for me. That to me w super friendly and took the time to explain everything very clearly. He even went out of his way to try and buff out a scratch for me. That to me went above and beyond good service. I have no complaints about Chris. More

As long as Lori is working for Shore Toyota, they have my service business. Always on time, with the best information on how to minimize the cost to me while getting the right service is what Lori is all ab service business. Always on time, with the best information on how to minimize the cost to me while getting the right service is what Lori is all about. I actually look forward to coming in because the experience is always pleasant. More