Shore Toyota

I wish to give the highest rating possible for Shore Toyota’s Service department. My 2007 Tacoma was recalled for service by Toyota. I had made an appointment but circumstances had changed I would need Toyota’s Service department. My 2007 Tacoma was recalled for service by Toyota. I had made an appointment but circumstances had changed I would need the car back within 2 hours, I explained this to Lori Reynolds and she said it would be no problem and promised I would have it back in time. I actually got the car back in an hour and 35 minutes. Lori was extremely polite and helpful in every way and I will definitely return to shore for service in the future as long, as Lori is still their. Sincerely Mr. Michael J. Pavlick More

Bob was very quick to register my car for service. He took my info & explained the time frame for completion. Lori was great to assist Bob when it came to checking me out. Bob was busy with other custom took my info & explained the time frame for completion. Lori was great to assist Bob when it came to checking me out. Bob was busy with other customers & she stepped right in and processed to check me out. The price for service is somewhat higher than other dealerships by about 10% to 15%. More

Visits to the Service Dept. have been handled very efficiently. My service professional, Lori Reynolds, is always very friendly and handles all aspects of service in a professional manner. I purchased efficiently. My service professional, Lori Reynolds, is always very friendly and handles all aspects of service in a professional manner. I purchased my 2007 Tundra as a leftover and a new car warranty was given with the purchase of this vehicle. All service and recalls have been promptly addressed. The dealership notifies customers of new and used product sales, recall information, and service specials. Upon entering the dealership for service customers are greeted and provided with personal attention to any concerns with their vehicle. Also, any additional service concerns are itemized on the service invoice. More

I always dealt with a particular service manager, but he got promoted so i wasn't sure who i was going to handle my service appointment. I was assigned to Lori and she was extremely helpful with getting my got promoted so i wasn't sure who i was going to handle my service appointment. I was assigned to Lori and she was extremely helpful with getting my service done as well as making sure that all recalls I didn't even schedule for were handled! Thumbs up! happy to have another great service person to deal with! More

Having to have a new bumper put on my wife's car due to a fender bender, scheduled the appointment and couldn't be more satisfied with the service and dealing with both Lori and Larry. Appreciated the frien fender bender, scheduled the appointment and couldn't be more satisfied with the service and dealing with both Lori and Larry. Appreciated the friendly manner and easy to deal with. We would recommend Shore Toyota to our friends and coming away extremely satisfied. There should be more Lori's and Larry's around! Jerry S. More

I have dealt exclusively with Lori Reynolds for all my service needs, first with my Tundra, then my Corrolla and now my RAV4. Lori knows, due to my circumstances, that I always need to wait for my vehi service needs, first with my Tundra, then my Corrolla and now my RAV4. Lori knows, due to my circumstances, that I always need to wait for my vehicle and she schedules me with that in mind, when she can best be able to have the work done as quickly as possible. Lori has been exceptional. When needing to discuss a new vehicle, Glen has always helped me make the right decision by giving me choices and payment options. I have always been extremely pleased with the vehicles that I have purchased at Shore Toyota. John Eberwine More

We love dealing with Lori at Shore Toyota's Service Department. She is always friendly and tries her very best to provide great customer service. She is the BEST part of going to this dealership and Department. She is always friendly and tries her very best to provide great customer service. She is the BEST part of going to this dealership and she gets a 5 all the way!! We don't love Shore Toyota's labor prices - they are outrageous (hence the 1)!! Simple repairs (like changing a lightbulb) can run over $100 and our last repair left us with labor costs that were almost double the cost of the parts. A trunk repair left us with bulbs hanging out the back which we did not notice until we pulled into our garage and were getting ready to travel to our son's sporting event an hour away (my husband fixed it, but still, what are we paying $400 for??). Sadly, once we find a reputable repair shop with lower labor costs, we'll be saying goodbye to Shore Toyota. Because of these expenses (over $3000 in repairs in the last year for our well maintained 2002 Toyota Seqouia) I don't think we will purchase another Toyota in the future. More

very competent and professional help offered by Lori. Explained the work needed, suggested that additional repairs/replacement might help gas mileage (air filter) and interior air quality (cabin air filt Explained the work needed, suggested that additional repairs/replacement might help gas mileage (air filter) and interior air quality (cabin air filter). Car was ready within an hour - very pleased with interaction and service. Have used this dealer before and will return. More

EXCELLENT SERVICE GOT ME IN AND OUT AS PROMISED SERVICE REP WAS FRIENDLY AND KNOWLEDGEABLE WILL NOT HESITATE TO RECOMMEND DEALERSHIP AND SERVICE DEPARTMENT TO OTHERS.HAVE DEALT WITH DEALERSHIP BEFORE AND REP WAS FRIENDLY AND KNOWLEDGEABLE WILL NOT HESITATE TO RECOMMEND DEALERSHIP AND SERVICE DEPARTMENT TO OTHERS.HAVE DEALT WITH DEALERSHIP BEFORE AND WAS ALWAYS SATISFIED WITH THEIR SALES AND SERVICE DEPARTMENTS More

I had an emergency (tire) and Lori got me in quickly and the shop took care of it in an efficient manner. I schedule routinely and I am always taken in with very little wait time involved. My camry is con the shop took care of it in an efficient manner. I schedule routinely and I am always taken in with very little wait time involved. My camry is consistently checked over for wear and tear on certain parts which in the long run saves me money in expensive repairs. More