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Shelor Toyota

Christiansburg, VA

4.8
1,954 Reviews
Call Dealership (540) 381-8417
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2230 Roanoke St

Christiansburg, VA

24073

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1,954 Reviews of Shelor Toyota

July 31, 2023

Appreciated the positive attitude of the intake technician and knowledgeable explanation of service. Also comfortable waiting area More

by westwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl and can't remember
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Aug 01, 2023 -

Shelor Toyota responded

We're glad to know you had a positive experience with our team and found the waiting area comfortable at Shelor Toyota. Thanks for sharing your feedback!

July 30, 2023

A very easy transaction, did a great turnover. Completely happy, love the car. Highly recommend. More

by dotsmall10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Grant
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Jul 30, 2023 -

dotsmall10 responded

Easy, well done transaction.

Aug 01, 2023 -

Shelor Toyota responded

It was our pleasure to work with you! Thank you for choosing Shelor Toyota and for sharing your experience. We wish you safe and happy miles in your new car!

July 29, 2023

I was very pleased with the service! Everything was taken care of and Cory the service manager made a special arrangement to have tires picked up from another location, so that we cou More

by maryosten2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
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Jul 31, 2023 -

Shelor Toyota responded

Mary, it's great to know that Cory and our team at Shelor Toyota were able to provide you with efficient service. We're always here for your automotive needs!

July 29, 2023

Courteous and on time; only gone there for routine maintenance of new vehicle, nothing major. Nice waiting area. More

by arg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know!
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Aug 01, 2023 -

Shelor Toyota responded

We appreciate your positive feedback! It's great to know that you're enjoying our timely service here at Shelor Toyota. We look forward to assisting with any future maintenance needs for your vehicle!

July 28, 2023

I feel that my questions were answered as to what repairs I need. Thanks for your help. More

by gailrae71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicki
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Jul 28, 2023 -

Shelor Toyota responded

Thank you for the review! We hope to see you back again at Shelor Toyota!

July 28, 2023

Outstanding service experience. Work was done promptly and properly. Excellent communications from service advisors Nikki and Cory. More

by Mike G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Cerva; Cory
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Jul 28, 2023 -

Shelor Toyota responded

Mike, we're delighted to know that Nikki and Cory provided you with outstanding service at Shelor Toyota. Thanks for taking the time to share your experience!

July 27, 2023

Very professional and reliable dealership, have worked with them for years. Would highly recommend depending on model looking for. Have never been subjected to the "old" price haggle routine. I feel th More

by robertaarcher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Nixon, Darren Viars
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Jul 27, 2023 -

Shelor Toyota responded

Roberta, we appreciate your long-term trust in Shelor Toyota and are glad to know you've had consistently positive experiences with us. Thanks for the recommendation!

July 25, 2023

Charged $32 labor for oil change. Across the street at the Shelor quick service, they only charge me $19. Why the big difference? More

by rfurman74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oil change
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Jul 25, 2023 -

Shelor Toyota responded

Thank you for this feedback. We strive to keep our prices competitive and reflective of our services, and I would be happy to speak with you to address your concerns. If you are willing, please feel free to reach out. Best, Customer Relations – cr@shelor.com

July 22, 2023

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 word review. More

by ...
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
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Jul 24, 2023 -

Shelor Toyota responded

Thank you for taking the time to leave Shelor Toyota a 5-star review!

July 18, 2023

Very pleasant to work with and helpful and knowledgeable about the automobiles and hardly any waiting More

by heather24112
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew
Report | Print
Jul 18, 2023 -

Shelor Toyota responded

Thank you for the great review! We're glad to hear that our team at Shelor Toyota provided you with a pleasant and efficient experience. If there's anything else we can assist you with, please don't hesitate to reach out. Have a wonderful day!

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