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Shelor Toyota

Christiansburg, VA

4.8
1,927 Reviews

2230 Roanoke St

Christiansburg, VA

24073

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1,927 Reviews of Shelor Toyota

June 13, 2023

I had a very pleasant experience while ordering my new car and while picking it up. Shelor Toyota is a great dealership. More

by anneroseberry
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matthew Moore
Jun 13, 2023 -

Shelor Toyota responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Shelor Toyota. Safe travels!

June 13, 2023

I have always received excellent service at Shelor Toyota on my Prius V. Nikki, the service writer, was very professional and nice today. More

by StitchesWithPets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki
Jun 13, 2023 -

Shelor Toyota responded

We're so glad to hear that you always receive excellent service on your Prius at Shelor Toyota! Thank you for taking the time to share your experience and recognize Nikki's exceptional customer service. We appreciate your support and look forward to working with you again in the future.

June 06, 2023

Good service, friendly and knowledgeable service staff. Dropped vehicle off the night before the scheduled appointment and vehicle was serviced before the scheduled appointment time. Also discovered I ne More

by Rjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki
Jun 06, 2023 -

Shelor Toyota responded

Prompt and proficient service is what we do best here at Shelor Toyota! Thanks for choosing us to perform your vehicle's maintenance and oil change. It would be our pleasure to see you assist you again in the future!

June 02, 2023

Best car buying experience ever. First I visited the dealership and discussed what I wanted and what terms I wanted. The terms were advertised on Toyota’s website. They gave me some More

by mike.bella
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Lancaster and Eugene in accounting
Jun 02, 2023 -

Shelor Toyota responded

We're thrilled to hear about your experience, Mike! It's great to know Stephen and Eugene helped you smoothly navigate through the purchasing process. Congratulations on your new Toyota Tacoma, and we hope to see you again at Shelor Toyota!

June 02, 2023

We enjoyed working with Stephen Lancaster to purchase our new Highlander Hybrid. Steve is very knowledgeable about the Toyota lineup and answered all of our questions. He provided regular updates on our orde More

by cwilliams53
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephen Lancaster
Jun 04, 2023 -

Shelor Toyota responded

Congratulations on your new Highlander Hybrid! We're delighted to know Steve provided such a memorable car-buying experience for you at Shelor Toyota. Our team is dedicated to ensuring our customers feel confident and completely satisfied with their purchases, and it would be an honor to work with you again in the future. Happy driving!

May 30, 2023

Very honest and straight forward dealership, sales people and finance specialists. No hard sales or pushy sales people. They listen to what your desires and needs/require.wnts are and try to fill them. Would More

by dubuque.p
Recommend Dealer
Yes
Employees Worked With
David
May 31, 2023 -

Shelor Toyota responded

We appreciate your kind words! Our team at Shelor Toyota strives to provide exceptional service and make the sales experience enjoyable and stress-free. We are delighted that you found our salespeople and finance specialists honest and straightforward. Thank you for recommending us, we hope to see you again for any future vehicle appointments!

May 28, 2023

Steven Lancaster and Rick Harrison were amazing to work with and helped me along every step! Very patient and knowledgeable! More

by agilbert4824.ag
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Harrison, Steven Lancaster
May 31, 2023 -

Shelor Toyota responded

It's fantastic to hear that Steven and Rick provided such excellent service! Our team at Shelor Toyota is grateful for the opportunity to work with you. We hope you enjoy the new ride!

May 27, 2023

Courteous, thorough, excellent service, knowledgable, informative, timely. My experience was very positive as it always is. I always have my car serviced through Shelor Service. I wouldn’t take it anywhe More

by Noahsmom54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
May 30, 2023 -

Shelor Toyota responded

We're thrilled you chose Shelor Toyota for your car service, and thank you for sharing your experience with us! It's always a pleasure to know our team provided courteous, thorough, timely, and informative service. Thank you again for your trust in our business, and we look forward to assisting you in the future!

May 22, 2023

Well organised beautiful infrastructure customer friendly staff but cost of service too high compared to the market More

by Abraham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki
May 22, 2023 -

Shelor Toyota responded

Abraham - While we are happy to hear that you had a positive experience working with our team, we apologize that you were not satisfied with our pricing. We strive to provide the fairest service rates we can, but will make a note of your concern in our effort to remain competitive. If there is anything we can do to assist you, please don't hesitate to be in touch. Thank you, Customer Relations – cr@shelor.com

May 22, 2023

Would buy from them anytime. Good prices and people operating the dealership. Gave me fair trade in value and price on my new vehicle. More

by RL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Love
May 23, 2023 -

Shelor Toyota responded

Thank you for the review! We appreciate your business and hope to see you back again at Shelor Toyota. Safe travels!

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