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Shelor Toyota

Christiansburg, VA

4.8
1,954 Reviews
Call Dealership (540) 381-8417
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2230 Roanoke St

Christiansburg, VA

24073

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1,954 Reviews of Shelor Toyota

July 15, 2023

Friendly, efficient, timely, quality customer care with comfortable seating, free coffee. Why would I take my vehicle anywhere else? I won’t be. Thank you! More

by MyGoldenballs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I don’t remember names
Report | Print
Jul 17, 2023 -

Shelor Toyota responded

We're over the moon our team has earned Shelor Toyota your loyalty with courteous and prompt professionalism! It's wonderful to see you've also appreciated our seating and complimentary coffee. Thanks for all your support!

July 12, 2023

An appointment was made and we were told how long we would need to wait. Work was started right on time and was the alotted wait. Very organized. More

by Turn57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember
Report | Print
Jul 12, 2023 -

Shelor Toyota responded

Thank you for the great review! We're glad to hear that your appointment at Shelor Toyota went smoothly. We appreciate your business and hope to see you again in the future!

July 12, 2023

Friendly staff, efficient service. Conveyed to us exactly what service was performed and did it in a timely manner More

by swolfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember, but all were great
Report | Print
Jul 13, 2023 -

Shelor Toyota responded

Thank you for the positive review! We're glad to hear that our staff at Shelor Toyota provided friendly and efficient service. We appreciate your business and hope to see you again in the future!

July 07, 2023

Quick and easy drop off and pick up. Speedy service. Overall, very nice work and folks. More

by Bburg customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Jul 10, 2023 -

Shelor Toyota responded

We are glad to hear that your appointment was quick and easy. Thank you for choosing Shelor Toyota!

July 07, 2023

Dustin helped me remove the maintenance required notification on my car and informed me that my inspection sticker had expired. I was not aware. I came back two days later and he was the tech that h More

by Srob6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
Report | Print
Jul 10, 2023 -

Shelor Toyota responded

Thank you for the positive review! We're glad that Dustin was able to assist you with removing the maintenance required notification and informing you about your expired inspection sticker. We appreciate your kind words and hope to see you again at Shelor Toyota in the future!

July 05, 2023

He was amazing. He worked with us and made sure we left with a car. I recommend him to anyone. More

by Camrelegans
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Love
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Jul 05, 2023 -

Shelor Toyota responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Shelor Toyota!

July 04, 2023

Stephen was very Informative and polite and very knowledgeable. We are completely satisfied with our visit and purchase from shelor More

by Travis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen landcaster
Report | Print
Jul 05, 2023 -

Shelor Toyota responded

Travis, we're so glad to hear that Stephen provided you with excellent service during your visit to Shelor Toyota. Thank you for choosing us for your purchase! We appreciate your kind words and hope to see you back again down the road!

June 30, 2023

They work incredibly well with us. They were able to adjust and quickly get us through the paperwork and required information that we needed. Very recommended for future car owners! More

by Sdw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew
Report | Print
Jul 03, 2023 -

Shelor Toyota responded

Thank you for the positive review! We're glad to hear that our team at Shelor Toyota provided you with a smooth and efficient experience. We appreciate your recommendation and look forward to serving you again next time. Safe travels!

June 28, 2023

Fast and pleasant experience. Nice waiting area. Took me ahead of time when I arrived. More

by alynch
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Dustin
Report | Print
Jun 28, 2023 -

Shelor Toyota responded

We really appreciate your positive feedback! Given the content of your review, it seems that your 1-star rating may have been accidental, but if there is anything we can do to assist you, please don't hesitate to be in touch with Customer Relations at cr@shelor.com. Thank you!

June 28, 2023

Thanks Thank you Nikki for helping me out to gat inspired sticker on out Highlander ! You were VERY polite and courteous! They need more people like you! Thanks again! More

by turkeyhunterduncan
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nikki Cerva
Report | Print
Jun 29, 2023 -

Shelor Toyota responded

It makes us so happy to see this glowing feedback about Nikki! We're definitely very lucky to have such a wonderful team, as well as fantastic customers, at Shelor Toyota. Safe travels, and we'll see you next time!

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