Shelor Toyota
Christiansburg, VA
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1,954 Reviews of Shelor Toyota
I bought a 2023 Toyota RAV4 with Shelor Toyota. My sales professionals were Kathy Sweeney and and Matthew Moore. Both individuals were great to work with- they answered all the questions I had in a My sales professionals were Kathy Sweeney and and Matthew Moore. Both individuals were great to work with- they answered all the questions I had in a timely fashion and communicated with me during every step of the buying process. There was no pressure placed on me during the closing process. All costs at the end were the same costs that were disclosed to me at the beginning of the process- there were no added extras thrown in. I will recommend this dealership to my friends and family in the future. More
Performed valve spring recall on 2013 scion frs. Short block damage 12000 miles after recall work by Shelor Toyota in Christiansburg,,VA.. Dealer put all blame on original engine. No help from Deal Short block damage 12000 miles after recall work by Shelor Toyota in Christiansburg,,VA.. Dealer put all blame on original engine. No help from Dealer even after my pledge to buy new car! More
I was on time for appointment but it took 2 hours for inspection. I had 1 problem with the inspection, wipers which I figured I would be told because that is usually what I’m told during the past inspec inspection. I had 1 problem with the inspection, wipers which I figured I would be told because that is usually what I’m told during the past inspections. 2 hours for an inspection is ridiculous! The lady who checked me in was super nice and it wasn’t necessarily her fault. Please work on this issue. The last time I was there for a tire rotation was a lengthy visit also! More
Always fast when it comes to the service dept. Making an appt is easy. The staff is friendly and helpful. There is a great place to sit and wait with water, coffee and vending. Making an appt is easy. The staff is friendly and helpful. There is a great place to sit and wait with water, coffee and vending. More
My sales professional was clear, friendly, and made efforts throughout the process to reduce time required for my purchase decision and pricing. Very helpful! efforts throughout the process to reduce time required for my purchase decision and pricing. Very helpful! More