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Shelor Toyota

Christiansburg, VA

4.8
1,927 Reviews

2230 Roanoke St

Christiansburg, VA

24073

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1,927 Reviews of Shelor Toyota

July 25, 2023

Charged $32 labor for oil change. Across the street at the Shelor quick service, they only charge me $19. Why the big difference? More

by rfurman74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oil change
Jul 25, 2023 -

Shelor Toyota responded

Thank you for this feedback. We strive to keep our prices competitive and reflective of our services, and I would be happy to speak with you to address your concerns. If you are willing, please feel free to reach out. Best, Customer Relations – cr@shelor.com

July 22, 2023

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 word review. More

by ...
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
Jul 24, 2023 -

Shelor Toyota responded

Thank you for taking the time to leave Shelor Toyota a 5-star review!

July 18, 2023

Very pleasant to work with and helpful and knowledgeable about the automobiles and hardly any waiting More

by heather24112
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew
Jul 18, 2023 -

Shelor Toyota responded

Thank you for the great review! We're glad to hear that our team at Shelor Toyota provided you with a pleasant and efficient experience. If there's anything else we can assist you with, please don't hesitate to reach out. Have a wonderful day!

July 15, 2023

Friendly, efficient, timely, quality customer care with comfortable seating, free coffee. Why would I take my vehicle anywhere else? I won’t be. Thank you! More

by MyGoldenballs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I don’t remember names
Jul 17, 2023 -

Shelor Toyota responded

We're over the moon our team has earned Shelor Toyota your loyalty with courteous and prompt professionalism! It's wonderful to see you've also appreciated our seating and complimentary coffee. Thanks for all your support!

July 12, 2023

An appointment was made and we were told how long we would need to wait. Work was started right on time and was the alotted wait. Very organized. More

by Turn57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember
Jul 12, 2023 -

Shelor Toyota responded

Thank you for the great review! We're glad to hear that your appointment at Shelor Toyota went smoothly. We appreciate your business and hope to see you again in the future!

July 12, 2023

Friendly staff, efficient service. Conveyed to us exactly what service was performed and did it in a timely manner More

by swolfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember, but all were great
Jul 13, 2023 -

Shelor Toyota responded

Thank you for the positive review! We're glad to hear that our staff at Shelor Toyota provided friendly and efficient service. We appreciate your business and hope to see you again in the future!

July 07, 2023

Quick and easy drop off and pick up. Speedy service. Overall, very nice work and folks. More

by Bburg customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Jul 10, 2023 -

Shelor Toyota responded

We are glad to hear that your appointment was quick and easy. Thank you for choosing Shelor Toyota!

July 07, 2023

Dustin helped me remove the maintenance required notification on my car and informed me that my inspection sticker had expired. I was not aware. I came back two days later and he was the tech that h More

by Srob6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
Jul 10, 2023 -

Shelor Toyota responded

Thank you for the positive review! We're glad that Dustin was able to assist you with removing the maintenance required notification and informing you about your expired inspection sticker. We appreciate your kind words and hope to see you again at Shelor Toyota in the future!

July 05, 2023

He was amazing. He worked with us and made sure we left with a car. I recommend him to anyone. More

by Camrelegans
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Love
Jul 05, 2023 -

Shelor Toyota responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Shelor Toyota!

July 04, 2023

Stephen was very Informative and polite and very knowledgeable. We are completely satisfied with our visit and purchase from shelor More

by Travis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen landcaster
Jul 05, 2023 -

Shelor Toyota responded

Travis, we're so glad to hear that Stephen provided you with excellent service during your visit to Shelor Toyota. Thank you for choosing us for your purchase! We appreciate your kind words and hope to see you back again down the road!

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