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Shelor Toyota

Christiansburg, VA

4.8
1,927 Reviews

2230 Roanoke St

Christiansburg, VA

24073

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1,927 Reviews of Shelor Toyota

August 11, 2023

Always fast when it comes to the service dept. Making an appt is easy. The staff is friendly and helpful. There is a great place to sit and wait with water, coffee and vending. More

by MikeT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki
Aug 14, 2023 -

Shelor Toyota responded

Mike, we're glad to know you've had consistently great experiences with our service department at Shelor Toyota. We aim for efficiency and comfort while your vehicle is in our care. Thanks for the positive feedback!

August 02, 2023

Attention was extremely helpful, I feel confident, comfortable, and never was pressure on me to buy, I definitely would recommend it! More

by hectorurbieta104
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Wayne
Aug 03, 2023 -

Shelor Toyota responded

We're delighted to know you had a stellar shopping experience at Shelor Toyota. Thanks for recommending us, we appreciate it!

August 01, 2023

My sales professional was clear, friendly, and made efforts throughout the process to reduce time required for my purchase decision and pricing. Very helpful! More

by billtoy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Baringer (sales) and Chad Luther (finance)
Aug 02, 2023 -

Shelor Toyota responded

We're glad to know our team at Shelor Toyota was able to provide a clear and friendly service during your purchase. We always aim for efficiency! Thanks for sharing your experience with us.

July 31, 2023

Appreciated the positive attitude of the intake technician and knowledgeable explanation of service. Also comfortable waiting area More

by westwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl and can't remember
Aug 01, 2023 -

Shelor Toyota responded

We're glad to know you had a positive experience with our team and found the waiting area comfortable at Shelor Toyota. Thanks for sharing your feedback!

July 30, 2023

A very easy transaction, did a great turnover. Completely happy, love the car. Highly recommend. More

by dotsmall10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Grant
Jul 30, 2023 -

dotsmall10 responded

Easy, well done transaction.

Aug 01, 2023 -

Shelor Toyota responded

It was our pleasure to work with you! Thank you for choosing Shelor Toyota and for sharing your experience. We wish you safe and happy miles in your new car!

July 29, 2023

I was very pleased with the service! Everything was taken care of and Cory the service manager made a special arrangement to have tires picked up from another location, so that we cou More

by maryosten2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
Jul 31, 2023 -

Shelor Toyota responded

Mary, it's great to know that Cory and our team at Shelor Toyota were able to provide you with efficient service. We're always here for your automotive needs!

July 29, 2023

Courteous and on time; only gone there for routine maintenance of new vehicle, nothing major. Nice waiting area. More

by arg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know!
Aug 01, 2023 -

Shelor Toyota responded

We appreciate your positive feedback! It's great to know that you're enjoying our timely service here at Shelor Toyota. We look forward to assisting with any future maintenance needs for your vehicle!

July 28, 2023

I feel that my questions were answered as to what repairs I need. Thanks for your help. More

by gailrae71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicki
Jul 28, 2023 -

Shelor Toyota responded

Thank you for the review! We hope to see you back again at Shelor Toyota!

July 28, 2023

Outstanding service experience. Work was done promptly and properly. Excellent communications from service advisors Nikki and Cory. More

by Mike G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Cerva; Cory
Jul 28, 2023 -

Shelor Toyota responded

Mike, we're delighted to know that Nikki and Cory provided you with outstanding service at Shelor Toyota. Thanks for taking the time to share your experience!

July 27, 2023

Very professional and reliable dealership, have worked with them for years. Would highly recommend depending on model looking for. Have never been subjected to the "old" price haggle routine. I feel th More

by robertaarcher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Nixon, Darren Viars
Jul 27, 2023 -

Shelor Toyota responded

Roberta, we appreciate your long-term trust in Shelor Toyota and are glad to know you've had consistently positive experiences with us. Thanks for the recommendation!

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