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Shelor Toyota

Christiansburg, VA

4.8
1,923 Reviews

2230 Roanoke St

Christiansburg, VA

24073

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1,923 Reviews of Shelor Toyota

February 03, 2024

Everyone we spoke with was friendly and helpful. Dealership was clean . It was a good experience. More

by Jb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Wilson
Feb 05, 2024 -

Shelor Toyota responded

Your feedback is much appreciated! Thank you for supporting Shelor Toyota.

February 01, 2024

Excellent customer service. Second vehicle I have purchased from Shelor. Would absolutely recommend Shelor to friends and family. More

by cjbatista
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Nixon
Feb 01, 2024 -

Shelor Toyota responded

We're so glad to know you've had consistently excellent car-buying experiences at Shelor Toyota! Thanks for your continued support and recommendations. Safe travels in your new ride!

January 31, 2024

I had a great experience dealing with everyone from Parts to Service to the courtesy driver. Everyone communicated what would happen and followed through. They are helpful, professional and solved my problem More

by harrow.uneaten.07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Coleman
Jan 31, 2024 -

Shelor Toyota responded

We're so glad to know you had a great experience with our team at Shelor Toyota! We always aim for clear communication and professional service. Thanks for the positive feedback, we appreciate it!

January 28, 2024

Danny Wilson was our salesman and he was so helpful knowledgeable very easy to work with answered all our questions and never rushed us. We bought the best car for us and felt very confident through th More

by randy_lundberg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Wilson
Jan 29, 2024 -

Shelor Toyota responded

Randy, it's great to know that Danny was able to assist you effectively and make your car-buying experience at Shelor Toyota a smooth one. We appreciate the recommendation! Enjoy your new ride with its advanced technology features.

January 27, 2024

Fair deal , professional , not pushy willing to help meet my needs , would consider them again More

by B Lee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander Criller
Jan 28, 2024 -

Shelor Toyota responded

Thanks for sharing your positive feedback about your most recent visit to Shelor Toyota! It was our pleasure to provide pressure-free professional assistance throughout the sales process. We wish you safe travels ahead and hope to see you again in the future!

January 27, 2024

The most pleasant car buying experience I’ve ever had. The sales person was excellent! More

by Larry Wilson
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Danny Wilson
Jan 27, 2024 -

Shelor Toyota responded

Larry, congrats on your new ride! We are proud to be considered one of your best car-buying experiences. Thank you for choosing Shelor Toyota and awarding us a five-star rating!

January 26, 2024

Nikki and the service staff at Shelor Toyota in Christiansburg, Va. are excellent. They definitely are all about the customer! More

by Debbie C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki
Jan 26, 2024 -

Shelor Toyota responded

Debbie, we're so glad to know that Nikki and our service staff at Shelor Toyota provided you with excellent customer care. Thanks for the positive feedback!

January 23, 2024

Danny was very helpful and professional. The whole process was overall one of the easiest and fastest experiences I’ve ever had. More

by jeffwe7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Wilson
Jan 23, 2024 -

Shelor Toyota responded

We're glad to know that Danny was able to provide you with a smooth and efficient experience at Shelor Toyota. Thanks for sharing your feedback!

January 21, 2024

Nikki is an excellent service person to work with. She is very talented in her job and explains everything up front and there are no surprises. More

by cjwoodby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Cerva
Jan 22, 2024 -

Shelor Toyota responded

Thanks for recognizing Nikki's excellent service! The team at Shelor Toyota is always here to help - see you down the road!

January 18, 2024

I was told that the trim piece that is broken on my brand new truck will be replaced this time but no more and that I need to learn a better way to get In-N-Out of my truck. More

by ronblack45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dustin moore
Jan 22, 2024 -

Shelor Toyota responded

Ronald, thank you for taking the time to speak to our Service Manager. As he explained, Toyota agreed to cover the trim piece under warranty this time. We make every attempt to submit necessary claims to Toyota, but on the next occurrence, it may not be covered if Toyota determines it is damaged and not defective. Please reach out if we can assist in any way. Thank you, Customer Relations- cr@shelor.com

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