Sheehy Nissan of Springfield

This was my second visit to Sheehy Nissan after visiting the showroom with my son. About two months later, I was in the market for a new car. I immediately called Sheehy Nissan. The customer service fact the showroom with my son. About two months later, I was in the market for a new car. I immediately called Sheehy Nissan. The customer service factor was excellent. My salesman, Joe was on top of his game! We talked about what I wanted and he took me to see the car. I loved it. He was so professional and knowledgeable about the car. He answered every question that I could think of. The process was new for me, I had not brought a new car in about ten years. He noticed my anxiety and he assured me that everything would be alright and it was, I walked out with a 2013 Nissan Sentra. I would definitely be coming back to Nissan for my next car. Also, Marlene took care of the financial information and she was a gem as well. She handled everything in a very professional manner. Thanks for everything. More

Good Morning, My wife and I bought our second car from Good Morning, My wife and I bought our second car from SHEEHY last week. Gary was our sales person and he was super helpful and very knowledgeable Good Morning, My wife and I bought our second car from SHEEHY last week. Gary was our sales person and he was super helpful and very knowledgeable about my new car and very professional. Drew helped us get a better APR Rate than we thought we would get and was very helpful throughout the whole car buying process. Thank you for all the help and awesome customer service, I will recommend you to all of my friends! More

I had a great experience purchasing a used vehicle from this dealership. Ricky was extremely friendly and helpful, as was all other staff I encountered. I will definitely return in the future. this dealership. Ricky was extremely friendly and helpful, as was all other staff I encountered. I will definitely return in the future. More

I hated the service I got today! I didn't get the Nissan Ester oil I wanted in my 350z!! They gave me synthetic blend oil oil instead! Not what I asked for!! Not what I wanted to pay for either! Nissan Ester oil I wanted in my 350z!! They gave me synthetic blend oil oil instead! Not what I asked for!! Not what I wanted to pay for either! I ended up paying for that, because I didn't have yet another 1 -2 hours to set and wait on my car on my only day off because you guys didn't get it right! If you didn't have Nissan Ester oil, I would have liked to have been told!! I was only told that you guys normally put that in the 370z. That was information I already knew, but I asked for Nissan ESTER OIL! You guys gave me a synthetic blend oil that you put in everything else. I have always gotten the full synthetic oil Nissan Ester oil, or a Mobile 1 full synthetic oil that has ester in it for the last 4 years or so. I don't understand why the service department took it upon themselves to decide for me! When I brought it to the attention of the service guy who checked me in, he told me I would have to pay the difference and sit to wait yet another 1-2 hours for my car!! I don't even think I should have paid for Nissan's service department screw up!! This is not the first bad service I have gotten since I have had my Nissan. This is the reason this will be my last and finial Nissan product! The cars are good, but the service, and customer service SUCKS! If you get a Nissan, do your own maintenance or take it somewhere else. More

I never gotten such prompt service! Initially I made an inquiry online to trade in my car. Soon called me back within 5 minutes to set up an appointment. I came into Nissan not really wanting to buy a new inquiry online to trade in my car. Soon called me back within 5 minutes to set up an appointment. I came into Nissan not really wanting to buy a new car, I just wanted to see what could be done with my 08 Sentra. I was hoping to trade it in not thinking I really could with the condition of my car and my credit. When I met Soon I felt welcomed and comfortable. Im a female and I can usually tell if Im going to get hounded or a run for my money every time I walk into a mechanic or dealership. I didn't feel that with Soon. After feeling comfortable I told Soon about my car situation and he gave me his advice. We went to look at a few cars in my price range and I fell in love with the 2013 Nissan Sentra. Soon took me for a test drive and told me everything I needed to know about my new car( I knew it would be mine immediately), i have bought a car before and never got a thorough run down on my car and felt like I knew how to work all the bells and whistles. After test driving I was excited, Soon and I went into the dealership to talk finances, Soon and his coworkers worked with my credit and down payment and made it happen for me to get this new car. I then got to meet Drew who handled the finances and he was very friendly and a lot of fun to deal with, he tried to get me the most reasonable monthly payment for me, I didn't feel like I was getting ripped off and he explained all the details to me clearly. Overall this experience was one of the best! It was fast, efficient and I left feeling fulfilled. I thank all of the employees here at Sheehy Nissan for their support, friendliness (they all made me laugh and held great conversation) and hard work. I will be sending my sister to this dealership when she moves here to get her new car because I trust that Sheehy Nissan will take very good care of her!! Im so happy I chose Sheehy Nissan for my new car because I absolutely LOVE it and made the perfect choice! Thank you Sheehy Nissan! More

This is my second time purchasing a car from Gary Lee. Each time he has listened to what I wanted a new car and made sure I was happy when I left the dealership. 3 years ago I got a Murano and he remember Each time he has listened to what I wanted a new car and made sure I was happy when I left the dealership. 3 years ago I got a Murano and he remembered some of the features I wanted on my Murano and made sure I had them on my Maxima. I wasn't sure if I wanted another Murano or if I wanted to switch to the maxima and he helped me to make my decision by answering all of my questions. More

I recently bought my third Nissan from this dealership and each time the experience has been better than the last. I used the internet sales avenue when buying my SUV and Soon helped me out. He was extrem and each time the experience has been better than the last. I used the internet sales avenue when buying my SUV and Soon helped me out. He was extremely patient and really worked with us on getting the vehicle we wanted. We got an EXCELLENT PRICE and the vehicle we wanted. This is why we keep coming back to nissan and especially this dealership. They don't play games when dealing and they don't waste time. I can't say enough how they made the whole process streamlined and efficient, all while making you feel like like an actual valued customer and not just another sale that walked in the door. Thanks again. More