Shawnee Mission Kia

Terrible experience with the used car lot. Vehicle was Terrible experience with the used car lot. Vehicle was misrepresented on the web site and they were unwilling to negotiate price at all despite this. Terrible experience with the used car lot. Vehicle was misrepresented on the web site and they were unwilling to negotiate price at all despite this. Didn't return calls as requested and promised, at least 5 times I had to call them when they said they were calling me... Salesmen lied to me and tried to transfer me around office to other salesman when I asked for a manager. Pathetic. I bought from these guys; trust me, stay far away from these creeps. I cannot speak for the New Kia salespersons, but the people who worked inside that portion of the business were rude, I can say that much. I had to go there to get financed and didn't have a great experience with that either. I was basically treated like a second class citizen because I didn't have a high credit score at the time. Do NOT give them your email, they are still spamming me a year later illegally after I told them remove me from all email lists. I had to pay a fine to the state it took them so long to send my paperwork, which kept me from getting registered by the deadline. My temp plates were expired before they mailed the paperwork! STAY FAR AWAY! No customer service on the most expensive thing I will ever buy aside from my home? Unacceptable. More

They sold me the car of my dreams: * Great Price * They sold me the car of my dreams: * Great Price * Awesome Car * No pushiness or false promises - just asked us what do we want in a car and helped They sold me the car of my dreams: * Great Price * Awesome Car * No pushiness or false promises - just asked us what do we want in a car and helped us get it. * Great customer service. Didn't like the sales manager - he was kind of sleazy, but everyone else was top drawer and seemed very, very honest. More

great service, great price, got me approved when no one else could! else could! More

We bought the car, but it only took them almost 2 months to get us our paperwork, then it was a mess trying to get the car tagged because I didnt have the paperwork. Just a lot of crap for no reason. This i to get us our paperwork, then it was a mess trying to get the car tagged because I didnt have the paperwork. Just a lot of crap for no reason. This is the only KIA that I will ever buy and I will never go back to SM Kia! More

I would not recommend this dealership. People who have flawed credit are embarassed or think no other dealership will help them, and this dealership takes advantage of that way of thinking. They are slea flawed credit are embarassed or think no other dealership will help them, and this dealership takes advantage of that way of thinking. They are sleazy and make you feel dirty. They lie and take advantage of every person they come accross. We were lied to several times. This rating is for the used car dealership. The new car dealership seemed ok to deal with. If you are brave enough to look into another dealer if you have bad credit, then I would say do it. You will be surprised at how many dealerships can help you. Don't let this dealership take advantage of you. JUST SAY NO TO SHAWNEE MISSION KIA. More