
Shawnee Mission Kia
Overland Park, KS
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I had a wonderful day today at Shawnee Mission Kia. I had done my research at home on my computer and had narrowed my search for a new car to 3, Toyota, Kia, and Honda. The Kia was my last visit of the had done my research at home on my computer and had narrowed my search for a new car to 3, Toyota, Kia, and Honda. The Kia was my last visit of the day and the best! The engine in my Land Rover with only 40,000 miles on it needed to be replaced as did the car! I walked into Kia and there to meet me was Shannon Ingram. His smiling face was so welcome. He sat me down and asked me what brought me to SM Kia that day. He listened to my sad story and then helped me through my choice of a new car. I was there six hours of the best customer service I have ever received anywhere. I talked to the manager, several sales associates, and the financial officer. Each person was exceptionally polite, friendly, and helpful making my decision possible. Shannon answered my every question about my new 2011 Optima. He went over the car in detail showing me every option and detail about the car. I took a test drive with my husband and feel in love with our selection. It drove like a dream, smooth, and peppy. I loved the seats, and all the standard options that come with the car. When I returned we discussed other options I might be interested in. He asked me what type of driving I do and what things are important to me in a car. We discussed leasing/buying options and which would be best for me. I decided on leasing since I drive so few miles a year. When my car was ready, Shannon went over every detail of the use of my new car. He set my radio, phone, and seat for me! I just couldn't believe the detail and kindness he showed me. Thank you Shawnee Mission Kia, you are all the very best! More
The overall quality of this dealer was great in their assistance and understanding of my situation, with being a college student. Mike was great to work with, very understanding and explained clearly an assistance and understanding of my situation, with being a college student. Mike was great to work with, very understanding and explained clearly and precisely each step to gaining the car I had been hoping for. I would definitely recommend this dealer and dealership with their friendly and dedicated involvement with customers. More
My old Kia was totalled (hit and run). I needed something immediately. I like Kias. Mike answered all my questions. He was very knowledgeable. It was the smoothest transaction I ever had while buying a car. immediately. I like Kias. Mike answered all my questions. He was very knowledgeable. It was the smoothest transaction I ever had while buying a car. I was very impressed. I feel very comfortable in the Kia Rio that I purchased. More
We were very please with the quality of customer service we received from Mike. He was kind, friendly and honest with us. He understood the situation we were in and was able to help us. We drove away that n we received from Mike. He was kind, friendly and honest with us. He understood the situation we were in and was able to help us. We drove away that night with a beautiful 2008 Kia Sedona. Thanks More
Buying a new car was very intimidating to me. I didn't have a clue if I would be able to get into a new car or if I would have to buy used or if I would even get financed. Mr. Schwarz was very understand have a clue if I would be able to get into a new car or if I would have to buy used or if I would even get financed. Mr. Schwarz was very understanding and took the time to explain every step to me as we went through the process. Rather than leave me fretting alone while the finance guys were trying to make the deal...Mr. Schwarz kept coming back to me and sitting with me while we waited. He even engaged my 8-year-old daughter in conversation and made her feel important, too! Before I knew it I was in a loaner car (the one I purchased ws being brought from another lot) and on my way home...OWNING A NEW CAR! I never thought I could have a BRAND NEW car. But, the folks at Shawnee Mission Kia made it happen and I couldn't be more pleased with it! More
Mr. Omboga is a wonderful sales consultant for Kia. He was very welcoming and friendly when we entered the dealership. Mr. Omboga is very knowledgeable of the Kia's products and services. Plus, he tries was very welcoming and friendly when we entered the dealership. Mr. Omboga is very knowledgeable of the Kia's products and services. Plus, he tries to match the right Kia for your families needs. I appreciate him as a person and a representative of Kia motors. I totally recommend him for anyone who is looking for kind, honest, and reliable customer service, plus reasonable cars. Thanks again. More
From start to finish the process was painless. Shannon was great to work with and everyone was friendly and made sure your questions were answered. No high pressure sales, which was refreshing. A fair pri was great to work with and everyone was friendly and made sure your questions were answered. No high pressure sales, which was refreshing. A fair price for my trade and new car. I would recommend this dealership to anyone! More
everyone there was so friendly, helpful and courteous, I can not brag on these folks enough , they were patient with us and got us into the vehicle we really wanted and at a price we were happy with. they m can not brag on these folks enough , they were patient with us and got us into the vehicle we really wanted and at a price we were happy with. they made us feel very comfortable and treated us very well I would highly reccomend shawnee mission kia to everyone I know and have already begun doing so . and I especially want to give recognition to dustin, he was absolutely outstanding in making sure we got the vehicle we wanted at an agreeable price More
We are internet shoppers. We knew exactly what we wanted and did not want to waste any time haggleing on price or payments. Prior to us going into the dealership we spoke to Antonio and Chin. They underst and did not want to waste any time haggleing on price or payments. Prior to us going into the dealership we spoke to Antonio and Chin. They understood what we wanted and when we arrived they had everything lined out for us. They were very patient with our grandchildren which decided to turn into xxxxxxx while we were there. We are delighted with our 2010 Optima and will recommend Shawnee Mission Kia in to future to our friends and family. When you go in ask for "Antonio", he's AWESOME! More
I had been shopping for a car for weeks and was not getting the price or financing that I wanted or the quality of vehicle I needed. My daughter went to Shawnee Mission Kia and found a vehicle that she getting the price or financing that I wanted or the quality of vehicle I needed. My daughter went to Shawnee Mission Kia and found a vehicle that she liked at the price she liked and drove away the same day, so she called and told me about her experience and that I should go there and when I went I was pleasantly surprised. They got me the price that I wanted and a better interest rate than I was offered anywhere else and a vehicle that will fit my needs. Thanks Nick!! I look forward to doing business in the very near future with you and am definitely telling all my friends and family and co-workers this is the place to come if they need a vehicle!! Thanks again! Deb S. More