Shawnee Mission Kia

I made an appointment for a service recall. After waiting a while I was informed that they "just ran out of the parts". I had taken the day off work to get this looked at. No further help was offer waiting a while I was informed that they "just ran out of the parts". I had taken the day off work to get this looked at. No further help was offered, so I asked if the parts could be received...waited and no was the answer then I asked if another dealership could do the repair. No one went out of their way - as if my time wasn't valuable. After my asking, the manager did call over to Olathe Kia, who said they could help. I got there and they got me right in. No "parts" were needed as the corrosion wasn't bad enough, the wax was applied and it was a done deal (I did go ahead and get the transmission serviced while I was there, and that was quick as well). Once again I am disappointed with SMKIA. I don't think anyone even looked at my van to see if the control arm needed to be replaced in the first place.....I have bought two cars from this place... Also, I heard about this recall coming up a while back....I asked about it when I was in about 6 weeks ago and no one knew what I was talking about. Then a few weeks later I get the notice in the mail. How does the news know about it, but not the dealership? It could have saved me a trip as it is a bit of a drive for me. More

Walked in New Years Eve needing a car because my old one was ready to fall apart. They put me with Stone. He was very helpful. I had some pretty specific criteria for what i would need and he was able to pu was ready to fall apart. They put me with Stone. He was very helpful. I had some pretty specific criteria for what i would need and he was able to put me in a Soul. So far so good. Looking forward to a pleasant ownership experience. More

I had an excellent experience at the Shawnee mission Kia dealership. When no other dealership would help me they did. My salesman was wonderful and very helpful.I will recommend this dealership to everyone dealership. When no other dealership would help me they did. My salesman was wonderful and very helpful.I will recommend this dealership to everyone I know. I was in and out of there within 3 hours. The shortest time I ever spent in a car dealership. Thank u very much to Jim Schwarz. I appreciate all ur help. More

My wife and i were referred by her father to go to Kia because we had a horrible experience at Cable Dalhmer on State line, just to see what we could do to try to get my wife in a car. When we went we met because we had a horrible experience at Cable Dalhmer on State line, just to see what we could do to try to get my wife in a car. When we went we met with William Washington. He had said that he was new. Being a same sex family, we got treated so well by him, Rob, and the other employees there. We had such a great experience not only with William but with all the staff. We went in and had told William what we had and what we could work with and he put in us a car that was absolutly perfectfor my wife, and our family. We were so pleased with the out come and how everyone treated us and was willing to work with us that we would recommend anyone to go there. More

I was in the market for a new car, and Frankie went above & beyond. He was patient, funny, and wanting to make sure I was completely satisfied with what I was wanting. I bought a 2014 Kia Forte, and I absolu & beyond. He was patient, funny, and wanting to make sure I was completely satisfied with what I was wanting. I bought a 2014 Kia Forte, and I absolutely LOVE IT!!!! Frankie is a wonderful salesman, and I will be referring him & Shawnee Mission Kia to my friends & family. This is my 3rd car with Shawnee Mission, and the entire was wanting to keep me as a customer...and they did!!! Thank you so much Franke...you did an AWESOME JOB!!!! More

I bought a car from Antonio today! Not only did I get the car I've been looking at for what seems like forever, but I got a very fair deal too. I couldn't be happier. If you're looking for a car, Shawnee Mis car I've been looking at for what seems like forever, but I got a very fair deal too. I couldn't be happier. If you're looking for a car, Shawnee Mission Kia is the place to go. Good people, great prices. Antonio was a great salesman. I highly suggest asking for him when you call or go by. I would also like to give a shout out to John & Pope for all of their hard work. Thanks guys! I will be referring you to my friends & family for all their car needs. More

The salesman frankie was very nice and patient with me and worked very hard to get me approved and yes I would recommend shawnee mission kia to friends family to anyone in need of a vehicle :) and worked very hard to get me approved and yes I would recommend shawnee mission kia to friends family to anyone in need of a vehicle :) More

They did a great job and I would send my friends and family there. Everyone was very professional made the whole experience great.I'm very happy with my car!!!! family there. Everyone was very professional made the whole experience great.I'm very happy with my car!!!! More

After test driving a Kia Soul with Mr. Lamthi and proceeding to the financial part of purchasing a vehicle, I was very specific about financial term I wanted. I was offered a very low amount for my t proceeding to the financial part of purchasing a vehicle, I was very specific about financial term I wanted. I was offered a very low amount for my trade in(Kia). I was told I would get a military discount and Kia owner Loyalty discount, neither was on the paper work offered. Mr. Lamthi also would not disclose the interest rate when I asked him 3 times. His attitude was awful, when I refused the terms, he got rather obnoxious, telling me he wasn't doing the work if I would not sign a paper promising to "make the deal". We left the dealership without purchasing the vehicle. Feeling very insulted and angry. That same day we went to Frank Fletcher Kia in Jefferson City where we were treated wonderfully and bought a new Kia Soul with the exact terms I wanted with the discounts I was told. I had told Mr. Lamthi that we were also talking with Frank Fletcher Kia and he out an out lied telling me Shawnee Mission Kia sells 350 cars a month and Frank Fletcher Kia only sells 80 cars a month. I find that Mr. Lamthi would do well to take a class on treating people with respect. Absolutely the most disappointing car buying experience I have ever had. More