Shawnee Mission Kia

Superior Salesman Stefan This review goes out to Stefan!! When buying a car from a Dealership that you have never been to can be intimidating and scary. Actually, when a sa This review goes out to Stefan!! When buying a car from a Dealership that you have never been to can be intimidating and scary. Actually, when a salesman comes out to confront you, you just don't know what your going to get. It's like a box of chocolates. You could get the "fruity" type, the "nut" type, the "mysterious" type or just a "plain" with no personality type of a salesman. We lucked out with the "mysterious" type of a salesman. Stefan has a personality to meet anyone's needs. He's a fountain of fun, playfulness, goofy, seriousness and an absolutely awesome listener. He listens to your needs and wants and will go to the ends of the spectrum to find the perfect fit for you and your family. I very picky, I am so picky that I bought one vehicle from him and in one month I just didn't like it anymore. I wanted something more. I called up Stefan and told him my situation. With no hesitation from him at all, he said with confidence to come on in and he will get me something I really really like. Four weeks later, I show up and we have three different vehicles nailed down for a potential replacement. Later that evening we find a perfect fit!! Not only did he hook me up with an awesome vehicle, he made dang sure that I was in the payment I needed to be in. I left the dealership with a salesman that I will recommend to all of my colleagues and friends, not only that but I also gained a really good friend too. If you want a thrilling and stress free car buying experience. PLEASE go see my salesman and friend STEFAN at Shawnee Mission Kia. Respectfully, Thomas Basler More

Deceptive Nature of Service I had a major service (replacement of engine) and the service manger, Curt Ellerman, is trying to avoid paying for the loaner car he provided during m I had a major service (replacement of engine) and the service manger, Curt Ellerman, is trying to avoid paying for the loaner car he provided during my repair by not pacing the bill to Enterprise Rental and then asking them to collect on the customer directly. I paid over $7,500 for the service there and they still tried to push the loaner car bill on me. Do not take at face value anything you are told by the service department and deal with the GM directly because the service people will deceive you. More

Outstanding Salesman, Incredibly Smooth Process I called about an Optima around 9:00am and by late afternoon I was signing the deal! I called around 9am to inquire about a used 2015 Optima SXL th I called about an Optima around 9:00am and by late afternoon I was signing the deal! I called around 9am to inquire about a used 2015 Optima SXL that was listed for an amazing price and was assisted by Kenzel Simmons. Honestly, given our credit history, I really thought it was a no go. When I went down there to look at the car I was told by Bobby Harris, that I had already gotten a pre-approval based on the online credit app that I had filled out and Justin York in the finance department got me a far better rate than I would have anticipated, given our credit issues. Kenzel took very good care of us , answered all of our questions and even got approval for some nice extras that we didn't expect and at my request, he delivered the car to my house the next day. Kenzel was very upfront, professional and friendly, qualities that seem to be somewhat rare overall, let alone in this industry. The overall process was unbelievably easy and amazingly enough there were no "hoops" that we had to jump through.. Thanks to SM Kia, I got the car that I wanted, for a far better price than I would have imagined. More

Snakes That's awesome you advertise 3 months on us AFTER we bought our vehicle from you. Just like you advertised an extended warranty to me right after I b That's awesome you advertise 3 months on us AFTER we bought our vehicle from you. Just like you advertised an extended warranty to me right after I bought the car, letting me to assume it's a piece of xxxx. This is the final straw, you are getting a 1 review from me on every single site I can find to review you on. Tired of your xxxxxxxx, worst dealer I've ever been to. Oh and if you fall for the free oil change, beware, thats not free either! They will shake their heads and say "Who told you this" making you throw your salesman under the bus, then they will act like they are doing you a favor and give you it for free while scolding the salesman, all the while they have a sales man trying to sell you ANOTHER Kia while u wait.. This is a scam dealer, don't bother with them, I'll never go to them again, they had the chance to make a lifelong customer but they blew it. More