Shawnee Mission Kia

I just bought a new Kia Sorento from Shawnee Mission Kia. My sales representative was Jim Schwarz. He did an excellent job with me and went above and beyong in making sure I got everything I needed. He ev My sales representative was Jim Schwarz. He did an excellent job with me and went above and beyong in making sure I got everything I needed. He even was able to get me more on my trade in than I thought my car was worth. Additionally he continued to be helpful AFTER the sale was over. I couldnt be happier with my new car or my experience buying it! More

Before going to Shawnee Mission Kia, we had already driven the Sorento and knew pretty much exactly what we wanted so our time with sales personnel was limited. I worked with John via email/phone and N driven the Sorento and knew pretty much exactly what we wanted so our time with sales personnel was limited. I worked with John via email/phone and Nick at the dealership. Both were very straight forward, friendly, responsive, and easy to work with. John's proposal was better than at least one other dealership that we had worked with previously. The other staff personnel that we worked with (finance, and when we picked up the car) were also very friendly and no pressure whatsoever. Great experience overall. More

Nick was very helpful and worked hard to get us a great deal on both our trade and the vehicle we purchased. He went the extra mile to make sure we were satisfied. deal on both our trade and the vehicle we purchased. He went the extra mile to make sure we were satisfied. More

from the first contact all the way to the end was a very pleasant experience.very friendly, very confortable , no pressure. nick went out of his way to help me thru the entire process. i will defenitly be a pleasant experience.very friendly, very confortable , no pressure. nick went out of his way to help me thru the entire process. i will defenitly be a repeat customer.and i love my kia forte thanks so much. More

Excellent experience. Dealership helped me lower my current payment approximately $200. I would definitely recommend Stephon and Shawnee Mission Kia / Hyundai to my friends and family. current payment approximately $200. I would definitely recommend Stephon and Shawnee Mission Kia / Hyundai to my friends and family. More

Nick was a great guy to work with. I would recommend him to a friend. He was extremely knowledgeable about the vehicle (he answered even the most detailed question). Nick also gave a great price on the n to a friend. He was extremely knowledgeable about the vehicle (he answered even the most detailed question). Nick also gave a great price on the new vehicle. We spoke with Nick several times before purchasing the vehicle. The actual day of purchase - Nick was not working. The following has no reflection on Nick. I give Nick a full 5 stars. --------------------------- We purchased the vehicle on a Sunday. We knew exactly which vehicle we wanted. We anticipated only spending an hour or so at the dealership. It was exactly 4.0 hours from the time entered the dealership until we left. This was not a pleasurable experience. The dealership should address this issue. Spending 4.0 hours to purchase a vehicle = 2 stars. --------------------------- First contact with service dept. They were supposed to install a cargo cover and splash guards as part of purchase agreement (which the service dept needed to order). A few days after purchasing the vehicle, the service dept called me and said the cargo cover and splash guards were available to install. I set an appointment for service. Upon arrival, I found the neither the cargo cover or splash guards were available for installation. The splash guards ordered were for a Rio (not a Soul) and the cargo cover was really similar to a net. The parts personnel stated they did not carry a cargo cover for a Soul. I provided them a link to the Kia Accessory Store and showed them the cargo cover. I decided to just order the cover on my own (w/o using the service dept). 1 star --------------------------- I really liked Nick (sales person) and the vehicle. The above complaints should have no reflection on Nick or the vehicle. More

Vinod did everything that he could to get us the best deal possible on our trade as well on the vehicle that we were purchasing. We really appreciated the fact that everyone from sales rep to finance sta deal possible on our trade as well on the vehicle that we were purchasing. We really appreciated the fact that everyone from sales rep to finance stayed there until the entire process was over. He even took the time to switch over our license plates and there was a full tank of gas in the car when we drove off the lot which was generous!! We were there until almost 9 or 10pm and even got a slice of pizza before leaving. I will most definitely recommend Shawnee Mission Kia and Vinod Shirley to everyone I know. More

Thomson Ombaga went above and beyond what most sales people would be willing to do to help a new client in need. I know this becasue Thomson was not the first sales person I contacted. He will be the people would be willing to do to help a new client in need. I know this becasue Thomson was not the first sales person I contacted. He will be the one I call when I need another car next fall. Due to an auto accident, my family was atempting to purchase a hard to obtain vehicle while I was out of town on business for 8 days. There was a 24 hour window of time to complete the purchase transaction and get a family member back to his last year of college. Though I was unavailable to come to the dealership anytime prior to picking up the car, Thomson made sure the vehicle was onsite and the transaction was smooth. More

Being able to gather information via instant chat was a HUGE reason for choosing this dealership in the first place. I hate the process of buying a car and the length of time it takes to get from looking HUGE reason for choosing this dealership in the first place. I hate the process of buying a car and the length of time it takes to get from looking at a vehicle to actually purchasing. Nick answered most of my questions via their instant message tool on their website, so I didn't have to spend the entire day at the dealership. He was also honest with me from the beginning about what I could expect to get for what I was willing to spend. I would (and have already) reccommend this dealership and salesperson to my friends/family who are in the marked for a new vehicle. And when we are ready to buy again, my husband and I will certainly return to them if possible. More

Thompson was great to work with with. We started out by emailing and I appreciated that he responded to my e-mails promptly and with the answers I needed. I grew up in car family, my Grandpa worked for Fo emailing and I appreciated that he responded to my e-mails promptly and with the answers I needed. I grew up in car family, my Grandpa worked for Ford for 55 years as was Time Magazine Dealer of the year several times. So I know a good salesman and Thompson is one. He was not pushy or overbearing and allowed me time to think when I needed to. I would most definently recommend Thompson to any of my friends should they be in the market for a car. More