Shawnee Mission Kia

August 23, 2010 My husband and I visited Shawnee August 23, 2010 My husband and I visited Shawnee Mission Kia in response to an opportunity we recieved in the mail. In 1998 I became disabled and h August 23, 2010 My husband and I visited Shawnee Mission Kia in response to an opportunity we recieved in the mail. In 1998 I became disabled and have been unable to work a full-time job; my husband has been the primary source of income in our household-we struggled for several years to work toward paying down our debt and improving our credit score.Although our credit score is still not where we'd like it to be-currently on the low side-Dustin Johnson- Salesman-and Mark the finacial manager, worked very hard to put us in a vehicle despite our credit score and the high balance we owed on our trade-in. Today we signed the paperwork and drove away in a 2010 KIA Optima LX. This is the first new car we have owned in more than 12 years. Our experience at Shawnee Mission Kia was definately a "10"! For any future buyers looking for a great deal, even if your credit score is 500-565, with proof of consistant employment-even SSDI benefits and an income of $1800.00 per month,go see Dustin Johnson at Shawnee Mission KIA and tell him the Wolfe's sent you! Good luck and Happy Shopping at Shawnee Mission KIA. S.Wolfe Lawrence, Kansas More

Marty Clare at Shawnee Mission Kia is the best! He was so friendly and very personalble. He was not your typical car salesman who I would normally get aggrivated with and walk away. He paid attention to my n friendly and very personalble. He was not your typical car salesman who I would normally get aggrivated with and walk away. He paid attention to my needs and what I needed my monthly payment to be. I got into a car that day and drove away! :) Marty was a pleasure to be around while we waited for the approval. I am going to reccommend everyone I know to Marty Clare at Shawnee Mission Kia! :) Whitney Russell More

Well the over all process with this dealer was good due the fact we had a great salesman Ben I would recommend this dealership to anyone looking for a good and reliable car and thats is great on gas. This the fact we had a great salesman Ben I would recommend this dealership to anyone looking for a good and reliable car and thats is great on gas. This was my first car purchase , I feel my sales rep. went above and beyond the expections of the sale rep. on getting my wife and I the best deal possible and love our new "2011 KIA SORENTO" I am pleased with my purchase from SHAWNEE MISSION KIA. More

I would like to take the time to express my gratitude and appreciation for the Shawnee Mission kia's associates listed above. They have gone above and beyond in making my experience a possitive one. They h appreciation for the Shawnee Mission kia's associates listed above. They have gone above and beyond in making my experience a possitive one. They have worked with me even though I am not the easiest person to deal with. Everyone met my expectations and have continued to demonstrate why they are the number one customer rated dealership. Valerie was very knowledgeable and willing to work with me in getting into the car I wanted. Bobby, Chris, and John were of tremendous help when trying to get to the price needed in order to meet my budget. I do not know how else to express my gratitude to these individuals, but I just want them to know, I look forward working with them for my future Kia purchase. Thank you, Paul Satisfied Customer More

After reading a few less than flattering reviews on another area (all about a salesman named Nick). I decided to go ahead and give SMK a chance. I pulled in and the very first person to ask if I needed another area (all about a salesman named Nick). I decided to go ahead and give SMK a chance. I pulled in and the very first person to ask if I needed assistance was the infamous "Nick". I told him I was there to see Bo Hardy, he "tried" to see if I was interested in anyone else helping me, because Bo was out on a test drive. I simply but firmly said No, but that he could go fetch a few keys so that we could start our buying purchase without salesperson interfernce. We were there to "look" at and "test drive" the 2010/2011 Sorento, and the Sportage. I had researched and looked into both vehicles, but was really interested in the Sorento over the Sportage. Before we could even get the keys a very irrate customer of Nick's drove in, gave him a little what for and then proceded to tell us that he was less than Honorable. Not relly caring about Nick, I continued my "looking" experience. Nick handed me the keys to a 2011 Sportage, and I took it out for a drive. Looking down at the gas guage, Nick had put us in a car to test drive with the gas light on! DO NOT DEAL WITH NICK, just the few minutes I dealt with him was enough to get my blood boiling slightly. Upon returning to the dealership, Bo had come back from what we later learned was a less than pleasureable test drive experience with another customer. (Probably a former Nick customer) We then test drove the Sorento, and was less impressed with this vehicle. We returned to the dealership and Bo put us back in the Sportage again and went on a test drive again, this time with gas! We ended up driving the only car on the showroom floor off! (Its very small Dealership) Through either a marketing ploy or through actual life experience Bo put my wife and I at ease. It was very easy to talk with this man and he MADE the whole experience 10 times better. The only bad thing I have to say about this dealership is that there is very little privacy when talking with your salesperson, desks are crammed in, sounds echo and you can hear a conversation from across the room as if you were standing next to them. If anyone from SMK is listening, FIRE Nick, put in some cubicles with NEW undamaged Desks, and give your sales people an alternating schedule, so that they are not all there seemingly doing nothing but watching the one salesperson WITH a customer working! More

I came to the dealership with my daughter to purchase new. Our hope was dashed and we thought we would go home empty handed but with the patience of Brian Waterman who left the used sales lot and stayed new. Our hope was dashed and we thought we would go home empty handed but with the patience of Brian Waterman who left the used sales lot and stayed with us during the entire time, I would recommend him and the Shawnee Mission Kia dealership to everyone. My daughter left with the car of her dreams and a good car buying experience she will never forget and by the time we got to Sam with his smiling face and explanation of all the paper work my daughter was signing we were elated. Thank you Shawnee Mission Kia and I will be back soon to purchase a new vehicle from you as well. More

We bought a new 2010 KIA Sedona. We traded our 2005 Kia Sedona after a recommendation from Mike in the service department. Marty was one of the best salesman I have had the pleasure of working with. Mr. Ch Sedona after a recommendation from Mike in the service department. Marty was one of the best salesman I have had the pleasure of working with. Mr. Chaunault in the finance office was very professional. I would recoomend Shawnee Mission KIA to everyone that I know. The service deptartment is the hands down best part of the dealership. More

We originally went into this dealership after speaking to someone on the phone about purchasing a NEW Sedona. I was only interested in the 2010 Sedona and wasn't going to settle for less. I told them our cre someone on the phone about purchasing a NEW Sedona. I was only interested in the 2010 Sedona and wasn't going to settle for less. I told them our credit rating and our trade in situation and they seemed to stumble over themselves they were so eager to help us. That night we spoke they said they had a $1000 customer incentive cash back program, plus car ownership loyalty (never heard of it) of $2500 for us owning another car (NOT a Kia) so long. The next day we get there it's a different story.. they only have 2 cars in stock and won't even let us look at them without running our credit. We sat in their VERY open waiting room while they discussed our situation loud enough for us to hear on the other side of the room for well over 2 hours. Eventually they came back and said they could offer us $400/month at 72 Months (10% interest) and would give us a gently used 2009 Sedona for $21000. This was without our trade in.. where the amount would go up because we were upside down on it.. and without any of the previously promised incentives. We ran out of there! Hopped over to Honda where we had purchased our trade in car and got a brand new Oddysey fully loaded for a steal. Plus we were able to roll in our old loan and they gave us a great deal on our trade in. The kicker though is that Kia won't stop calling. They've called five times since we purchased the other car and we keep telling them we've purchased elsewhere. They actually called once while we were signing the papers! Disgusted with the whole experience. If you like high pressure gimicky sales then Shawnee Mission Kia are the ones for you! :) More

We specifically went to SM Kia because their ads state that if you make $250/week you'll have your credit approved guaranteed. Well they approved our credit, but gave us only 3 options for cars that we co that if you make $250/week you'll have your credit approved guaranteed. Well they approved our credit, but gave us only 3 options for cars that we could purchase from them. Because we were in need of a car we chose what seemed to be the best option. Within a week the driver side window came off track and the service engine light came on. When I called they said they wouldn't fix it because it was no longer under warranty, even though it hadn't been 30 days. Later we found out that we over-paid for this vehicle by almost $4000. I will definitely NOT be going there in this lifetime nor will reccommend this place to even my worst enemy. Update: After posting this review the first time, I was contacted by the GM of SM Kia, John Sims. He seemed very willing to help and fix all the problems...But now, the problems with this vehicle won't stop coming. All of the power windows in the vehicle have stopped working at some point, the check engine still comes off and on, the rotars were cracked and then replaced (which now we've found out that they didn't even put new ones on, 2 belts for the AC had to replaced, the passenger interior door handle is coming loose, and so on and so forth. If I had to do it over again, I would have never even had made the trip out there in the first place. More

My experience with Shawnee Mission Kia was very positive. Having had very bad experiences in the Past with other dealerships, Cameron was patient, knowledgeable and never tried to push me into buying more th Having had very bad experiences in the Past with other dealerships, Cameron was patient, knowledgeable and never tried to push me into buying more than i could afford. I cannot express enough what a great job Cameron Ross did turning a dreaded experience into one I cannot stop talking about with my friends. He has followed up not once but 3 times making sure I was happy with my purchase and emphasizing that he was a phone call away if anything changed, even though I was not the easiest customer to please. My Kia Soul is fun to drive, comfortable and gets great gas mileage, I only hope Cameron will still be there to sell me my next Kia! Thanks again, Jane More