Shawnee Mission Kia

Cannot believe they did it!! I was over $8,000 upside down in my Fusion which I hated! I had been turned down by 2 other dealers due to negative equity. Somehow Rob pulled off no I was over $8,000 upside down in my Fusion which I hated! I had been turned down by 2 other dealers due to negative equity. Somehow Rob pulled off not only getting me in a 2015 Sorento, but also kept my payment where I wanted and got my interest rate lowered from where it was. He was very professional. He didn't make me feel like I was stupid for having such negative equity like the other dealerships did. Plus he's not a Kentucky fan so he's awesome in my book!! I also worked with Kenzel Simmons who was equally awesome. His picture isn't listed on here yet, but I would recommend going to him for sales! He kept me in the loop and really went above and beyond to get me what I wanted. More

Very Disappointing I have some credit issues . I will be the first to admit that. I made mistakes and I am working HARD to fix my mistakes. I decided to try to buy a mor I have some credit issues . I will be the first to admit that. I made mistakes and I am working HARD to fix my mistakes. I decided to try to buy a more reliable car and saw SMK ads on TV. I make well over 250.00 per wk. I went on Saturday and talked to Scott in the used car dealership. As expected, my score was not good at all and I did not qualify for a traditional loan. I was told that the subprime/high risk lender they deal with (People's Choice) was not available on a Saturday after 3PM, but that Scott would call me Monday and that I would be approved since I made well over the 250.00/wk. Monday, no call. Tuesday afternoon, I call several times, I am transferred to the used car dealter and SEVERAL times, no one answers. FINALLY, I talk to Frankie who says that he would call me back in two hours with an answer. 3.5 hours, no call. I call back. Again, it takes me redialing 3 times to get an answer and I speak to another salesperson who says that they still do not have an answer, but he will call me back in 20 min. when he calls the lender to find out the status. 2 hours. No answer. Finally reached another salesperson who said they had not yet heard from the lender. Bottom line: Bad Credit =2nd Class Customer at Shawnee Mission Kia. I am NOT AT ALL upset that I might not be approved. I am upset that this dealer refuses to return call or keep customers updated on their status. I made my bed with my own credit. I accept that, but Please don't treat me like I am less of a person because I don't have an 865 FICO score. In reading any of these reviews that are NOT satisfactory, has anyone else noticed that this dealer ONLY responds to reviews that are favorable and not to those suggesting that maybe things could be done differently? More

Horrible experience My wife and I went in to the dealership with full intentions of buying a car, as she had already sold her car earlier that day. We had a specific car My wife and I went in to the dealership with full intentions of buying a car, as she had already sold her car earlier that day. We had a specific car in mind and had talked with the unorganized staff more than five times about the specific car. We were given verbal commitments of deals that could be worked out in order to get our business. We traveled over 2 hours with an infant just to find out the vehicle had been sold the night prior. I understand this happens, but there is no reason not to mention it when we spoke on the phone the day of driving up and even had an appointment scheduled. However this still is not the most frustrating part of our experience. That came in when our salesman tried to convince of going with another car, more miles, and higher price than the vehicle we went up for, and used the fact that it had "nitrogen tires" as if it was the greatest feature since Bluetooth. I don't like to have my time wasted, but most of all I despise being treated as an embasil. Nitrogen can be put in any tire and is not expensive at all to do. In conclusion, I would not recommend this dealership to anyone. It is unorganized and operates in a shady manner. More