Shawnee Mission Kia

Deceptive Nature of Service I had a major service (replacement of engine) and the service manger, Curt Ellerman, is trying to avoid paying for the loaner car he provided during m I had a major service (replacement of engine) and the service manger, Curt Ellerman, is trying to avoid paying for the loaner car he provided during my repair by not pacing the bill to Enterprise Rental and then asking them to collect on the customer directly. I paid over $7,500 for the service there and they still tried to push the loaner car bill on me. Do not take at face value anything you are told by the service department and deal with the GM directly because the service people will deceive you. More

Outstanding Salesman, Incredibly Smooth Process I called about an Optima around 9:00am and by late afternoon I was signing the deal! I called around 9am to inquire about a used 2015 Optima SXL th I called about an Optima around 9:00am and by late afternoon I was signing the deal! I called around 9am to inquire about a used 2015 Optima SXL that was listed for an amazing price and was assisted by Kenzel Simmons. Honestly, given our credit history, I really thought it was a no go. When I went down there to look at the car I was told by Bobby Harris, that I had already gotten a pre-approval based on the online credit app that I had filled out and Justin York in the finance department got me a far better rate than I would have anticipated, given our credit issues. Kenzel took very good care of us , answered all of our questions and even got approval for some nice extras that we didn't expect and at my request, he delivered the car to my house the next day. Kenzel was very upfront, professional and friendly, qualities that seem to be somewhat rare overall, let alone in this industry. The overall process was unbelievably easy and amazingly enough there were no "hoops" that we had to jump through.. Thanks to SM Kia, I got the car that I wanted, for a far better price than I would have imagined. More

Snakes That's awesome you advertise 3 months on us AFTER we bought our vehicle from you. Just like you advertised an extended warranty to me right after I b That's awesome you advertise 3 months on us AFTER we bought our vehicle from you. Just like you advertised an extended warranty to me right after I bought the car, letting me to assume it's a piece of xxxx. This is the final straw, you are getting a 1 review from me on every single site I can find to review you on. Tired of your xxxxxxxx, worst dealer I've ever been to. Oh and if you fall for the free oil change, beware, thats not free either! They will shake their heads and say "Who told you this" making you throw your salesman under the bus, then they will act like they are doing you a favor and give you it for free while scolding the salesman, all the while they have a sales man trying to sell you ANOTHER Kia while u wait.. This is a scam dealer, don't bother with them, I'll never go to them again, they had the chance to make a lifelong customer but they blew it. More

Cannot believe they did it!! I was over $8,000 upside down in my Fusion which I hated! I had been turned down by 2 other dealers due to negative equity. Somehow Rob pulled off no I was over $8,000 upside down in my Fusion which I hated! I had been turned down by 2 other dealers due to negative equity. Somehow Rob pulled off not only getting me in a 2015 Sorento, but also kept my payment where I wanted and got my interest rate lowered from where it was. He was very professional. He didn't make me feel like I was stupid for having such negative equity like the other dealerships did. Plus he's not a Kentucky fan so he's awesome in my book!! I also worked with Kenzel Simmons who was equally awesome. His picture isn't listed on here yet, but I would recommend going to him for sales! He kept me in the loop and really went above and beyond to get me what I wanted. More