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Shawnee Mission Kia

Overland Park, KS

Overview
Employees
Reviews
Vehicles
4.5
1,201 Reviews
Shawnee Mission Kia is Kansas City's leading Kia dealer in the number of new Kia's sold! Shawnee Mission Kia's service department is ranked as the #1 Customer Satisfaction Kia Service Department in the region! With your confidence and support Shawnee Mission Kia earned Kia's Presidents Award a distinctive honor that only 21 of the 640 Kia dealers have earned nationwide! In addition to its new Kia sales department Shawnee Mission Kia has pre-owned cars a Guaranteed Credit Approval Program. Easily BUY or TRADE with AcceleRide! Remember we're just a Short Drive from I-35.
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7810 Shawnee Mission Parkway

Overland Park, KS

66202

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Showing 1,201 reviews

July 21, 2023

Excellent even though the advisors are new. Didn't see the ones who used to help me. Disappointing for me. I'll get use to the new ones. Juan was great. More

by ebware05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Hernandez
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Sep 01, 2023 -

Shawnee Mission Kia responded

Thank you for taking the time to leave us a review. We will look forward to the pleasure of assisting you again!

July 19, 2023

amazing service and they listen to my needs! ! so fast easy and efficient!!I will continue to come back again and again!! amazing prices More

by leslierodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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Jul 29, 2023 -

Shawnee Mission Kia responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 18, 2023

The dealership has always taken good care of my auto needs from lease to purchase over the past years. More

by mkstrauss.2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Elleman
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Jul 24, 2023 -

Shawnee Mission Kia responded

Thank you for being our customer, we appreciate your kind words!

July 18, 2023

Gooney was very unprofessional. Insisted on a perfect review or wouldn't give us floormats More

by Tony
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Goni Lamthi
Print
Jul 21, 2023 -

Tony responded

Terrible customer service from Goni. Repeatedly tried to make us feel guilty for paying the price listed on their website by repeatedly stating he wasn't making money on this deal. He was also extremely pushy about getting a perfect review. Handed us a spreadsheet on how to answer the review questions the way he wanted them answered. Stated we would not receive our floormats until after he received a perfect review. He took what should have been a slam dunk sales experience and tried to make us feel bad for him. We knew what car we wanted and had a check for the amount listed on the website, all he had to do was sell us the car without the guilt trip and he would of had a good review. We will not be back to this dealership, Edit: Spoke with general manager and received the floor mats.

July 14, 2023

Overall a good experience. A few things I would change, but I would change them at all dealerships. More

by Aw167
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin (tall one)
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Jul 19, 2023 -

Shawnee Mission Kia responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

July 06, 2023

Very nice and clean. Friendly staff very helpful experience explainied thing to us. This is the fourth car I have bought from kia More

by beckylesa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Canto, Rob Childers, Goni Lamthi
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Jul 11, 2023 -

Shawnee Mission Kia responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thanks again for the recommendation, and have an amazing day!

July 06, 2023

Shawnee Mission Kia got its in convenient to our schedule. They performed the regular PM quickly and on time. More

by mossmanster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Elleman, Goni Lamthi
Print
Jul 07, 2023 -

Shawnee Mission Kia responded

We appreciate your positive review about your recent experience with us!

July 04, 2023

Efficient, friendly service. Always feel like my SUV is safe and reliable on the long road trips we’ve been taking over the past few years. More

by Ericsjostrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Elleman
Print
Jul 07, 2023 -

Shawnee Mission Kia responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 01, 2023

Scott the salesman was awesome ! He listened to what I wanted, showed me 3 vehicles and took his time. NO pressure, answered all my questions and gave me the comparisons when I aske More

by usmcsoccerdog
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Virden
Print
Jul 06, 2023 -

Shawnee Mission Kia responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 30, 2023

Their used department was excellent! Easy to work with no hassles. Stay away from their new cars they tried to force a protection package on me that was not shown on the cars price up fr More

by andrewblattel
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tab Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2023 -

Shawnee Mission Kia responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Oct 16, 2023 -

Shawnee Mission Kia responded

Thank you for bringing this to my attention. I apologize for the issue with the protection package on the new cars. I would like an opportunity to address your concerns and to earn your business, please contact me via email below. I look forward to speaking with you. Chad Pomerenke General Sales Manager cpomerenke@smkia.com

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