Shawnee Mission Kia

Jimmy and staff provided quick, reasonable service on my wife's Sedona. During the time we were in there for tires and alignment Jimmy determined that there was an outstanding recall on the doors. He was wife's Sedona. During the time we were in there for tires and alignment Jimmy determined that there was an outstanding recall on the doors. He was able to get the parts in and have everything wrapped up by the end of the day. Everything went as well as I could have hoped -- short of it being free! More

I had regular maintenance performed because they sent an email to remind me to schedule an appointment. I appreciated that. The place was clean, they were friendly and informative when I had questions. I fo email to remind me to schedule an appointment. I appreciated that. The place was clean, they were friendly and informative when I had questions. I forgot my 10% off coupon but they gave me the discount anyway. Nice thing to do Kia folks!! More

I bought my Amanti from this dealership in December of 2009. I've always had good service with Shawnee Mission KIA. They are always polite and very customer focused. I've seen some negative comments on 2009. I've always had good service with Shawnee Mission KIA. They are always polite and very customer focused. I've seen some negative comments on the internet, but I have not had an issue at all! I would definitely recommend them to anyone. More

I walked into Shawnee Mission Kia because my sister had just bought a car from them and told me how wonderful the staff was. I just had a few questions to see whether my husband and I would even be approve just bought a car from them and told me how wonderful the staff was. I just had a few questions to see whether my husband and I would even be approved for a car considering we have no credit. I was looking at the 2011 Sportage and he not only gave me all the information on it, he walked me outside and showed me all the features before we even went for a test drive. I loved the car but with no credit, we needed our parents to co-sign and since my mom is not a tech wiz, he let us drive the Sportage over to my parents house (with him as well) to fill out the information in paper form. This was my first sign that he was willing to go above and beyond to find us something. He did everything that he could to get us approved for that brand new 2011 (and he did) but we decided because of the price and our credit that we would go with used. We came back to the used lot later on in the week and Rocco was just as helpful. He worked with us, no matter how long it took to get us a Sportage in our price range. We decided to change which car we traded in after the deal was already drawn up and even though I know it had to be a pain, he was very understanding and patient with us. He would not stop working until he knew we were happy. We ended up going with the 2009 Kia Sportage and we LOVE it! Overall the staffs in both the new and used lots were very friendly and my experience was wonderful and Rocco was so knowledgeable and amazing. I could not have asked for anything better. He gave a newlywed couple a chance to get an awesome new car and credit history and for that we could not be more appreciative. More

Our experience with Shannon was very pleasant. He was very friendly and worked on getting us the best options to fit our situation. He was not pushy at all and very patient while we decided on what we wa very friendly and worked on getting us the best options to fit our situation. He was not pushy at all and very patient while we decided on what we wanted. We highly recommend him to assist others who are in the market for a new or used car. We love our new Sorento and plan to visit him for any future needs. Kevin and Jackie More

Rocco was very knowledgeable and professional. He was very friendly and took the time to show us several different vehicles until we were happy with the options and color of our new sportage. This is th very friendly and took the time to show us several different vehicles until we were happy with the options and color of our new sportage. This is the second car we have purchased at Shawnee Mission Kia. We were happy with the initial purchase and that is why we returned to buy the second car. More

I fist walked into the dealership initially to just narrow my search for a new car down. I knew that I liked the Sportage, but really wanted to get to know more about the car and see what options I had narrow my search for a new car down. I knew that I liked the Sportage, but really wanted to get to know more about the car and see what options I had. T.O. was very nice, prompt and had a good answer for almost all of my questions (which isn't very easy to do). He was very professional and an all around good guy. Also, seems how we are both Mizzou Alumni, we naturally got along pretty well. I never really felt pressured to buy, which is huge for me, because I'm not one to be pushed into anything. Instead T.O. explained the cars in great detail and when I started asking/talking about the downsides ,albeit few, of the cars I was looking at, he was honest and open. I respected T.O. a lot for this. I am someone who values honesty over anything. Good or bad I just want the truth, because I will respect you more in the end. That being said, I will not buy a car or make any other big investmet such as this with someone I do not trust. When the numbers came out, after I had selected the sportage I felt was right for me, I liked them, but felt like I could get a better deal on the loan if I talked with my State Farm Insurance agent. My dad and I were about ready to leave and hopefully try to finalize the deal later on in the week, I was thrown an offer I essentially couldn't refuse, because it was definitely in the ballpark (more like the infield) of the ideal figures that my dad and I had discussed. So I didn't. After selling the car to me, because we were hungry and had been there for a while, they even offered to buy my parents, girlfriend and I a meal. In the grand scheme of things, it's a minor purchase, but the gesture was much appreciated regardless. I would definitely recommend this dealer to someone else, especially T.O. More

After a horrific experience buying my previous new car, I was leery and untrusting as I approached the task of purchasing a new car. However, I was pleasantly surprised by the outgoing and honest approach th was leery and untrusting as I approached the task of purchasing a new car. However, I was pleasantly surprised by the outgoing and honest approach that my salesperson, Begi, brought to the table. She understood what I wanted and how much I could spend. Naturally I wish that I could have gotten some extra dollars off the top, I am still very satisfied with the entire buying process. The car handles well and I look forward to driving it. Begi responded to a question I had and this was on a Sunday.I will definitely tell all my friends and co-workers about the excellent buying experience I had at Shawnee Mission Kia, which is decidedly different than my purcase in 2006; after that purchase I went out of my way to tell everyone to stay away from that dealer. Begi is a great salesperson and a terriffic representative for Shawnee Mission. Thanks Begi and thanks to everyone at SHawnee Mission Kia. More

Prior to going to Shawnee Mission Kia, we visited another manufacturer's dealership, and felt that we were not offered what our trade was worth. That dealer chose to not work with us in order to complete the manufacturer's dealership, and felt that we were not offered what our trade was worth. That dealer chose to not work with us in order to complete the sale; therefore, we went to Shawnee Mission Kia. As soon as we arrived at Shawnee Mission Kia we were greeted very warmly by Rocco, and felt that he was willing to work with our specific vehicle wants / needs. This allowed for us to feel more open discussing possible vehicle options, and at the end of the day, we ended up purchasing a car that we loved and felt that we got "more bang for our buck." We definitely would recommend not only our type of vehicle (2011 Kia Sorento), but we also would recommend that any of our friends / family go to Shawnee Mission Kia to purchase a vehicle. More

It was an overall good experience. We bought the car on March 29, 2011,had taken care of all the paperwork on March 31, 2011, and have not heard from them since. Thought they would at least call and see h March 29, 2011,had taken care of all the paperwork on March 31, 2011, and have not heard from them since. Thought they would at least call and see how we were liking the car. I thought in one area that they would improve would be in the time it took for everything ( all the paperwork, the time it took to check on the financing). More